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Technical Support Engineer Remote Jobs in Remote, OR

Sapiens

Pre-Sales Engineer, Workers' Comp

OR · On-site +1

Remote (US) Sapiens is on the lookout for a Pre-Sales Engineer, WC to become a key player in our ... Providing pre-sales expertise in support of all elements of the Sapiens WC solution and product ...

Logging-in

Principal Cloud Engineer

OR · Remote

$55 - $60/hr

Remote Duration: Long Term We are seeking a Principal Cloud Engineer who thrives at the ... and partners to support strategic initiatives. * Assess vendor solutions for technical fit ...

Under Armour, Inc.

Sr. Data Analytics Engineer

OR · Remote

$125K - $165K/yr

Responsible for on-call support and proactive monitoring of the EDMA platform to ensure seamless ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...

INFICON

Field Applications Engineer Leader

OR · Remote

$170K - $207K/yr

... deepen our technical engagements, enhance customer satisfaction, and elevate the company ... This position will be fully remote in the United States. What You'll Do: * Talent Development:

INFICON

Field Applications Engineer Leader

OR · Remote

... deepen our technical engagements, enhance customer satisfaction, and elevate the company ... This position will be fully remote in the United States. What You'll Do: * Talent Development:

INFICON

Field Applications Engineer Leader

OR · Remote

$170K - $207K/yr

... deepen our technical engagements, enhance customer satisfaction, and elevate the company ... This position will be fully remote in the United States. What You'll Do: * Talent Development:

INFICON

Field Applications Engineer Leader

OR · On-site +1

$170K - $207K/yr

... deepen our technical engagements, enhance customer satisfaction, and elevate the company ... This position will be fully remote in the United States. What You'll Do: * Talent Development:

Lumen Technologies

Senior Lead Software Developer

OR · Remote

Connect AI solutions to trusted technical resources and automate tasks such as documentation, change summaries, system understanding, and technical support. Integration with Developer Workflows

Gao Tek Inc

Sales Engineer

OR · Remote

Remote / Work from Home (India) Employment Type: Full-Time Working Days: 5 Days a Week Working ... Provide after-sales support and ensure customer satisfaction. * Collaborate with internal teams to ...

Bekaert

Regional Sales Engineer Midwest US

OR · Remote

This remote role, based in Ohio, Indiana, Michigan, or Illinois, focuses on technical sales ... Providing support to sales teams on targeted projects related to industrial flooring, structural ...

ALTEN

Layout Engineer- Nuclear

OR · Remote

On Site: Remote with Occasional site visit to Manchester/ Derby/ Warrington - Anyone site ... to technical reviews and project review gates. * Support configuration and data management ...

Sapiens

Value Engineer - Applied AI

OR · On-site +1

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer ... Support competitive positioning by quantifying AI differentiators and the financial benefits of an ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Remote, OR

Technical Support Engineer Remote information

See Remote, OR salary details

$37.5K

$79K

$119.4K

How much do technical support engineer remote jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical support engineer remote in Remote, OR is $78,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $98,400.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What job categories do people searching Technical Support Engineer Remote jobs in Remote, OR look for?

The top searched job categories for Technical Support Engineer Remote jobs in Remote, OR are:

What cities near Remote, OR are hiring for Technical Support Engineer Remote jobs?

Cities near Remote, OR with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you

Pre-Sales Engineer, Workers' Comp

Sapiens

OR • On-site, Remote

Full-time

Re-posted 8 days ago

Job description

Title: Pre-Sales Engineer, Workers' Compensation
Location: Remote (US)
Job Description:
Sapiens is on the lookout for a Pre-Sales Engineer, WC to become a key player in our North America Sales team. From understanding and identifying customer requirements and pain points, to pitching and demoing current solution offerings, to preparing proposals, the Pre-Sales Engineer will provide technical expertise to drive the successful close of key business opportunities. This position will be part of Sapiens' Workers' Compensation division.
What you'll do:
  • Providing pre-sales expertise in support of all elements of the Sapiens WC solution and product sales efforts in the direct and indirect North America and global sales channels. Engage with customers to articulate winning propositions
  • Delivering business-oriented presentations to all levels of the customer organization including board level. Leading the benefits assessment process and developing customized ROI/ROR analysis
  • Architecting solutions to address customer's business requirements
  • Preparation, configuration and delivery of demonstrations
  • Author and manage responses to requests for proposals (RFP)
  • Contribute to / write customer specific Sapiens proposals and Management Summary. Contribute and support SOW generation.
  • Provide timely and accurate communication to management and other team members
  • Assist marketing with support for events, PR, seminars and campaigns
  • Configure and/or manage integrations with partners solutions
  • Create prototypes and prototype requirements as a part of architecting a solution for the prospects
  • Work with Product Strategy to perform market analysis to enhance the demo environments as per market evolution
  • Work with the Product Strategy and Product teams on new product features

Requirements:
  • At least 7+ years of experience at a technical sale/ pre-sales/ Sales Engineer consultant role
  • Proven ability to work independently in order to prepare for demos and provide them
  • Ability to design solutions for the customer including multiple solutions and potential prototypes
  • Excellent command of the Workers' Compensation insurance business - a hands-on WC insurance business experience is preferred
  • Experience with Workers' Compensation insurance information systems
  • Strong understanding of software solutions, previous experience in the similar role in an Insurance Software Vendor is desired
  • Ability to engage confidentially at senior levels with customer organizations
  • Experience presenting to executive management level
  • Ability to design and deliver customer workshops, presentations and demonstrations
  • Ability to match customer functional requirements and application system options/functionality effectively and efficiently
  • Comfortable operating within a cross-functional, remote team environment which depends on, and expects empowerment from its people
  • Excellent stakeholder management and client facing skills
  • Excellent communication and analytical skills
  • Willingness to travel when needed

At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-Remote
We Are
Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers' compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
Your Recruitment Journey
We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Apply
Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
1
Review
Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
2
Interview
This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
3
Offer
If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
4
Onboard
Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
5
Disclaimer
Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com.

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