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Technical Support Engineer Remote Jobs in Remote, OR

Comcentric, Inc

Be Seen First

Utility Manager

OR · Remote

$55 - $58/hr

Overview We are seeking a Senior Field Operations Engineer / Utility Manager to support large-scale ... This position is primarily remote but includes periodic travel to field sites, utility offices, and ...

Lumen Technologies

Network Engineer II

OR · Remote

$67.70K - $90.27K/yr

Provide technical expertise and troubleshooting as needed to support production issues. * Be ... Benefits Bonus Structure `#LI-Remote #LI-MB1 Requisition #: 341357 Background Screening If you are ...

Lumen Technologies

Senior Lead IT Engineer

OR · On-site +1

$132.23K - $176.31K/yr

The Role The Senior Lead IT Engineer is a technical leadership role responsible for the design ... Administer, optimize, and support Flexera One / FlexNet Manager Suite (FNMS), SaaS Manager, and ...

Lumen Technologies

Sr Lead Software Engineer

OR · On-site +1

Provide technical guidance and mentorship to junior AI engineers, fostering a culture of learning ... Bonus Structure #LI-Remote #LI-VK1 Requisition #: 341609 Background Screening If you are selected ...

Lumen Technologies

Senior IT Infrastructure Engineer

OR · On-site +1

$84.63K - $112.84K/yr

Perform site reliability engineering functions * Assessing standards, practices, technologies, and ... Provide technical support to internal stakeholders through the ability to analyze, troubleshoot ...

Lumen Technologies

Sr Technical Project Manager

OR · Remote

$84.63K - $112.84K/yr

Location This role is designated as a fully remote position within the United States. The Main ... Coordinate across multiple workstreams (delivery, engineering, finance, contract, product, field ...

Bekaert

Regional Sales Engineer Midwest US

OR · On-site +1

This remote role, based in Ohio, Indiana, Michigan, or Illinois, focuses on technical sales ... Providing support to sales teams on targeted projects related to industrial flooring, structural ...

Kiewit Corporation

Data Engineer-Kiewit Nuclear Solutions 1

OR · Remote

$107.40K - $128.90K/yr

... supporting complex EPC projects across the organization. This is a technical role that involves ... Location This is a remote position that may require some travel. #LI Responsibilities Power BI ...

Lumen Technologies

Senior Lead Cloud Engineer

OR · Remote

$132.23K - $176.31K/yr

The Role Provide expert technical direction in the analysis of multiple and complex systems ... Administer and support core Microsoft technologies * Administer and support core Citrix ...

Veeco Instruments, Inc.

Sr. Cybersecurity Engineer

OR · On-site +1

$121.57K - $153.99K/yr

Overview At Veeco Instruments, cybersecurity isn't a support function-it's a strategic capability ... This position may be remote from any location within the United States. Responsibilities * Build ...

Atos

Data & AI Technical Advisor - Google Cloud

OR · On-site +1

Its expertise and services support the development of knowledge, education and research in a ... North America (Remote) Role Type: Full-Time Reports To : Head of Data and AI Technical Advisory ...

Atos

Data & AI Technical Advisor - Google Cloud

OR · Remote

Its expertise and services support the development of knowledge, education and research in a ... North America (Remote) Role Type: Full-Time Reports To : Head of Data and AI Technical Advisory ...

Atos

Data & AI Technical Advisor - Databricks

OR · On-site +1

Its expertise and services support the development of knowledge, education and research in a ... North America (Remote) Role Type: Full-Time Reports To: Head of Data and AI Technical Advisory ...

Atos

Data & AI Technical Advisor - Databricks

OR · On-site +1

Its expertise and services support the development of knowledge, education and research in a ... North America (Remote) Role Type: Full-Time Reports To: Head of Data and AI Technical Advisory ...

JAM Industries, Ltd.

IT - Software Developer RPA

OR · On-site +1

Hybrid or Remote) Schedule: Monday to Friday, 8:30 AM - 5:30 PM Summary As a Software Developer, RP ... Support end users through training and ongoing technical assistance Requirements * Strong ...

Lumen Technologies

Senior Planning Engineer

OR · Remote

$84.63K - $112.84K/yr

Provide in-depth technical guidance in HVAC Mechanical systems, as well as AC and DC Electrical ... Benefits Bonus Structure #LI-Remote #LI-MB1 Requisition #: 341261 Background Screening If you are ...

Veeco Instruments, Inc.

Sr. Cybersecurity Engineer

OR · Remote

Overview At Veeco Instruments, cybersecurity isn't a support function-it's a strategic capability ... This position may be remote from any location within the United States. Responsibilities * Build ...

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Technical Support Engineer Remote information

See Remote, OR salary details

$37.5K

$79K

$119.4K

How much do technical support engineer remote jobs pay per year?

As of May 31, 2026, the average yearly pay for technical support engineer remote in Remote, OR is $78,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $98,400.00 per year, depending on experience, location, and employer.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

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Technical Support Engineer Remote jobs near you
Utility Manager

Utility Manager

Comcentric, Inc

Remote

$55 - $58/hr

Contractor

Medical, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview

We are seeking a Senior Field Operations Engineer / Utility Manager to support large-scale telecom infrastructure across the continental United States. This role is responsible for managing relationships with utility providers supporting inline amplifier (ILA) sites located approximately every 50–60 miles along major fiber routes.


The Utility Manager ensures utilities are properly coordinated, documented, and maintained while supporting operational reliability, compliance, and efficiency across a distributed telecom network.

This position is primarily remote but includes periodic travel to field sites, utility offices, and municipal locations.

What You’ll Do

Utility Coordination & Field Operations

  • Serve as the primary liaison with local electric utility providers supporting ILA and telecom sites
  • Submit, track, and manage utility applications and documentation requirements
  • Coordinate with utilities to resolve service, permitting, and infrastructure issues
  • Conduct site visits to review utility scope, as-built documentation, and one-line diagrams
  • Visit municipal or utility offices as needed for permitting discussions and issue resolution

Telecom Power & Infrastructure Support

  • Support understanding and oversight of AC/DC power systems used in telecom environments
  • Assist in identifying and resolving power-related operational issues in field deployments
  • Collaborate with engineering teams on utility design, capacity, and infrastructure requirements

Documentation & Reporting

  • Draft correspondence, applications, and formal utility documentation
  • Maintain accurate records of utility interactions, applications, and approvals
  • Support reporting of utility-related issues and status updates to leadership

What You Bring

Required Skills & Experience

  • 3–10 years of experience in field operations, utility coordination, telecom infrastructure, or related engineering roles
  • Strong experience working with utility providers (electric, municipal, or cooperative)
  • Understanding of AC/DC power systems and telecom/network infrastructure environments
  • Experience with permitting, ROW (right-of-way), or construction coordination
  • Strong organizational skills with ability to manage multiple priorities and deadlines

Soft Skills

  • Excellent communication and interpersonal skills
  • Strong collaboration mindset across technical and non-technical teams
  • Ability to proactively identify and resolve field or utility issues
  • Comfortable working in fast-paced, deadline-driven environments
  • Ability to keep stakeholders informed and escalate issues appropriately

Work Environment

  • Hybrid of remote office work and periodic field travel
  • Exposure to outdoor environments during site visits (PPE required)
  • Collaborative team including engineers, construction managers, finance, and administrative partners
  • Fast-moving operational environment supporting a nationwide telecom network

Nice to Have

  • Experience with telecom providers (Lumen, CenturyLink, AT&T, Verizon, etc.)
  • Background in OSP (Outside Plant), fiber networks, or long-haul infrastructure
  • Experience with utility permitting or interconnection processes
  • Exposure to energy efficiency or infrastructure optimization initiatives

Why This Role

  • Flexible, remote-friendly structure with field variety (Travel: ~25% (U.S. field and utility site visits)
  • Exposure to large-scale national telecom infrastructure
  • Opportunity to work directly with utilities and infrastructure partners
  • Dynamic role with a mix of technical, operational, and coordination responsibilities
    Travel: ~25% (U.S. field and utility site visits)
    Employment Type: Contract
    U.S. Citizenship Required
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