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Technical Support Engineer Remote Jobs in Remote, OR

Senior Lead IT Engineer, Flexera One

OR ยท On-site +1

$132K - $176K/yr

The Role The Senior Lead IT Engineer is a technical leadership role responsible for the design ... Administer, optimize, and support Flexera One / FlexNet Manager Suite (FNMS), SaaS Manager, and ...

JIRA Engineer

OR ยท On-site +1

$49.50 - $64.75/hr

... of technical and business acumen coupled and excellent communication skills. This is a REMOTE ... Experience migrating and supporting Jira plugins (e.g., Jira Workflow Toolbox, Email This Issue ...

This remote role, based in Ohio, Indiana, Michigan, or Illinois, focuses on technical sales ... Providing support to sales teams on targeted projects related to industrial flooring, structural ...

Value Engineer

OR ยท On-site +1

Remote The Value Engineer plays a critical role at the intersection of sales , product , and ... Support competitive positioning by quantifying differentiators and financial benefits. * Provide ...

Be Seen First

PLM Configuration Specialist (Remote) About the Opportunity Our client is an established, global ... Support the Enterprise Solutions team with client solution deployment, troubleshooting ...

Senior Lead Cloud Engineer

OR ยท Remote

$132K - $176K/yr

Provide expert technical direction in the analysis of multiple and complex systems, including ... Define and document best practices and support procedures * 24 X 7 X 365 cost monitoring * Mentor ...

DevOps Developer

OR ยท Remote

Remote - United States / Canada What You'll Do: CI/CD, Build & Release Automation * Design ... Support and improve Kubernetes-based deployment and runtime environments. * Work with ...

DevOps Developer

OR ยท On-site +1

Remote - United States / Canada What You'll Do: CI/CD, Build & Release Automation * Design ... Support and improve Kubernetes-based deployment and runtime environments. * Work with ...

Sr. Data Analytics Engineer

OR ยท On-site +1

$125K - $165K/yr

Responsible for on-call support and proactive monitoring of the EDMA platform to ensure seamless ... Skilled at bridging the gap between technical depth and business clarity through impactful ...

Sr Lead Site Reliability Engineer

OR ยท Remote

$53.50 - $71/hr

... technical processes, while effectively navigating multiple teams within a large and complex ... fully remote position within the United States. The Main Responsibilities Production Support ...

Clinical Specialist (Orthotics - PCS)

OR ยท On-site +1

$105K - $115K/yr

... remote locations, as well as technical presentations and workshops at various professional ... Provide technical support to our custom fabrication department as needed * Create technical and ...

Senior Information Security Engineer

OR ยท On-site +1

$84K - $112K/yr

Location This is a remote position open to candidates based anywhere in the U.S. The Main ... Support Security projects to improve Cyber Defense Team or Lumen's security posture. * Demonstrate ...

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Showing results 1-20

Technical Support Engineer Remote information

See Remote, OR salary details

$37.5K

$79K

$119.4K

How much do technical support engineer remote jobs pay per year?

As of Jul 23, 2026, the average yearly pay for technical support engineer remote in Remote, OR is $78,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $98,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What job categories do people searching Technical Support Engineer Remote jobs in Remote, OR look for? The top searched job categories for Technical Support Engineer Remote jobs in Remote, OR are:
What cities near Remote, OR are hiring for Technical Support Engineer Remote jobs? Cities near Remote, OR with the most Technical Support Engineer Remote job openings:
Sales Engineer - Composites Products

Sales Engineer - Composites Products

Orenco Systems

Sutherlin, OR โ€ข Remote

Full-time

Posted 20 days ago


Job description

Wish your job made a difference?

Our mission is protecting the world's water. We work every day to support the sustainability of our most precious resource, so our people know what they're doing matters.

Join our team and do work that matters. Visit www.orenco.com/jobs to learn more or check out the official job description (below).

Company Description:

Orenco Systems, Inc. (subsidiary of Infiltrator Water Technologies) is a manufacturer of innovative onsite and decentralized wastewater collection and treatment technologies. Solutions include community collection systems, advanced secondary treatment systems, watertight fiberglass tanks, and in-tank pumping and filtration systems. Orenco also manufactures high-quality standard, custom, and OEM controls, along with state-of-the-art fiberglass buildings, tanks, and enclosures.

Infiltrator Water Technologies is a market leader within the onsite wastewater treatment industry, Infiltrator manufactures a variety of revolutionary products and innovative, environmentally friendly alternatives to traditional stone and pipe leachfield and concrete septic wastewater system components. We sell our products through wholesale distribution across the United States and Canada for use on properties with onsite wastewater treatment systems.

GENERAL POSITION SUMMARY:

This is an advanced level sales position that identifies, qualifies, pursues, and secures new business opportunities for the company. The Sales Engineer-Composite Products will identify and pursue new prospects and actively and diligently promote and solicit orders working with engineers, municipal/utility workers, OEM (Original Equipment Manufacturer) , and other key business associates such as manufacturing reps to sell Orenco composites/fiberglass products. The incumbent will have primary responsibility for sales of Rectangular Tanks, DuraFiber Buildings, and Tank Covers. The incumbent will work through product layouts, various building layout/options, prepare quotes, follow-up with prospects and customers, maintain customer records, and will oversee product training, market education, and manufacturer rep network expansion.

#LI-Remote

Remote Work Allowed

Preferred location is Eastern US

ESSENTIAL FUNCTIONS & KRA (Key Result Areas):

Safety/Culture

  • Continuously maintains Orenco Management's safety, cultural, and professional standards.
  • Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.
  • Presents and sells company products to current and potential customers.
  • Provides product demonstrations to engineers, municipalities, and others.
  • Develops and maintains sales presentations and current product knowledge.
  • Performs product layout and quoting.
  • Follows up on projects throughout the sales cycle.
  • Communicates with manufacturing engineering and manufacturing departments to ensure correct development of submittal drawings, sales orders, and delivery of product to customers.
  • Receives and evaluates customers specifications, drawings, and plans, providing suggestions and recommendations.
  • Develops sales plans and strategic plans to grow sales in territories and product lines.
  • Meets established sales objectives.
  • Up to 50% travel is required.
  • Work to be done during manufacturing business hours, which may include an occasional early and/or later shift as needed. Occasional overtime may be required.
  • Regular, consistent, and predictable attendance is required.
  • Performs other duties as assigned.

EDUCATION:

BS Degree in technical field or business is preferred.

KNOWLEDGE/SKILLS/EXPERIENCE:

  • 5 years sales experience.
  • Thorough understanding of Orenco Composites capabilities and processes.
  • Strong written and verbal communication skills.
  • Ability to communicate in a professional, courteous, and customer service-oriented manner.
  • Ability to be self-directed and work as part of a team.
  • Excellent organizational skills are required.
  • Proficient in the use of Microsoft Office Suite and software.
  • Ability to be flexible and adjust to priority changes with little notice and to remain calm during confrontational or high-pressure situations.
  • Ability to use sound judgement and follow-through in problem-solving and decision-making processes.
  • Must have satisfactory driving record, maintain valid driver's license, and current insurance on personal vehicle if used for business. Must meet company insurability requirements.

Preferred location is Eastern US

TOOLS & EQUIPMENT:

Basic office equipment

Calculator

Cell phone

Laptop and/or desktop computer

Multi-line phone with intercom

Vehicle

#LI-Remote

Remote Work Allowed

Preferred location is Eastern US

WORKING CONDITIONS:

Office environment with occasional exposure to outside elements when traveling or conducting field work.

PHYSICAL REQUIREMENTS:

Seeing, speaking, hearing, reading, writing, and keyboarding, with periods of sitting including time viewing a computer screen. Intermittent physical activity includes walking and standing, with the ability to visit project sites that are situated on a variety of developed and undeveloped terrain/locations. May also include walking and standing on concrete floors, climbing stairs and ladders, reaching, pushing, pulling, grasping, holding, twisting, squatting, bending, and stooping. Regular job duties may include unassisted lifting of up to 50 lbs. and occasionally up to 70 lbs., lifting over 71 lbs. must be assisted. Airplane travel and operation of a motor vehicle are required.