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Technical Support Engineer Remote Jobs in Philadelphia, PA

Scaletron Industries LTD

Controls Engineer

Perkasie, PA · On-site +1

$79K - $102K/yr

Support product integration with SCADA and plant automation systems. * Prepare technical ... SQL databases, data logging, or remote monitoring systems. Benefits * Competitive salary based on ...

Mondo

Technical Product Manager

Talleyville, DE · Remote

$80 - $90/hr

Remote (East Coast candidates preferred) Start Date: ASAP Duration: 6-12 Month Contract ... Partner with engineering managers and tech leads to shape, document, and refine technical ...

County of Chester, PA

Networks Manager

PA · On-site +1

$37.95/hr

Provides technical support to ensure continuous communications connectivity in support of both ... Assists in updating the programming of P25 mobile and portable radios. * Develops collaborative ...

Generac

Senior Controls Engineer

Philadelphia, PA · On-site +1

$115K - $155K/yr

Lead onsite and remote startup and commissioning activities, including development and execution of ... Provide highlevel technical support for inprogress projects and operating microgrid systems ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Philadelphia, PA

Technical Support Engineer Remote information

See Philadelphia, PA salary details

$37.8K

$79.8K

$120.6K

How much do technical support engineer remote jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical support engineer remote in Philadelphia, PA is $79,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $99,400.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are the most commonly searched types of Technical Support Engineer jobs in Philadelphia, PA?

The most popular types of Technical Support Engineer jobs in Philadelphia, PA are:

What are popular job titles related to Technical Support Engineer Remote jobs in Philadelphia, PA?

For Technical Support Engineer Remote jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Philadelphia, PA look for?

The top searched job categories for Technical Support Engineer Remote jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Technical Support Engineer Remote jobs?

Cities near Philadelphia, PA with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Philadelphia, PA as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $79,750 per year, or $38.3 per hour.

Electrical Designer/Engineer (Remote Opportunity)

Synerfac Technical Staffing

Lansdale, PA • Remote

$25 - $50/hr

Full-time

Re-posted 19 days ago

Job description

Our client is looking for Electrical Designers to join their team. They would have a major and immediate impact on their electrical design projects.
· Perform site visits, utility pole inspections, transformer inspections, topographic surveys, etc. Document photos, field notes and data required to develop design drawings.
· Perform records research, submit One Call design tickets for underground maps, obtain right-of-way/easement maps, as-builts and other utility information.
· Develop conceptual plans, subsurface utility base maps, civil & electrical design drawings for proposed overhead and underground infrastructure, plan & profile drawings, utility pole diagrams, cable pull plans, construction drawings, details and as-builts.
· Prepare notes, instructions, permit applications, sketches, bid specifications, bill of materials, construction work order packages and other project related documents.
· Assist management staff with project coordination, meeting minutes, proposals, design estimates, etc.
Qualifications:
· Associate or Bachelor"s degree in engineering, design or related field. (experience can supplement)
· Minimum of 3 years of PECO or PPL Overhead Distribution design experience required.
· Knowledgeable in AutoCAD and/or drafting programs
Synerfac Technical Staffing logo

About Synerfac Technical Staffing

Sourced by ZipRecruiter

Since 1987, Synerfac has served three groups, Our Clients, Our Candidates and Our Staff. We treat all three with equal importance because we recognize the synergy of success when one group succeeds, We all succeed. Synerfac is in the business of providing opportunities and adding value. We strive to create extraordinary experiences. For our clients we provide staffing services that enable them to focus on their core competencies which will add value to their businesses. For our employees we provide permanent and temporary assignments that complement their job skills and experience while providing professional and financial rewards. For our staff –we provide careers that are balanced, uplifting and carry the highest rewards by continually improving our business process. Our goal is to enhance the lives and enterprises of all those we touch to make them better off for having known us.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Cherry Hill, NJ, US

Social media

Twitter

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