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Technical Support Engineer Remote Jobs in Reading, PA

Ocean Spray

Environmental Engineer

Breinigsville, PA · On-site +1

We are open to remote candidates. In this role, the Environmental Engineer is responsible for ... Oversee and provide technical expertise for environmental systems, including wastewater treatment ...

Substation Engineering Company

Be Seen First

Supervising Civil Structural Engineer - Substation

Reading, PA · Remote

$130K - $170K/yr

Technical Oversight : Prepare engineering deliverables such as calculations, designs and ... Cutting-edge projects with opportunities to expand your skills and career while supporting well ...

Omega Systems

Project Manager (41130)

West Lawn, PA · On-site +1

$100K - $120K/yr

Quality and acceptance: ensure engineers produce required technical deliverables (design docs ... Hybrid or remote with periodic on-site client engagements and occasional travel * Flexible hours to ...

Omega Systems

Project Manager (41130)

West Lawn, PA · On-site +1

Quality and acceptance: ensure engineers produce required technical deliverables (design docs ... Hybrid or remote with periodic on-site client engagements and occasional travel * Flexible hours to ...

Substation Engineering Company

Be Seen First

Supervising Transmission Line Engineer

Reading, PA · Remote

$150K - $160K/yr

Lend support to the establishment of line ratings through LiDAR survey evaluation and other survey ... and technical excellence is the standard. Our team is committed to ownership, continuous ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · On-site +1

$122K - $149K/yr

Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · On-site +1

$91K - $151K/yr

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · On-site +1

$122K - $149K/yr

Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Liveops

Remote Spanish Bilingual Customer Service

Reading, PA · Remote

$15 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Reading, PA

Technical Support Engineer Remote information

See Reading, PA salary details

$36K

$75.9K

$114.8K

How much do technical support engineer remote jobs pay per year?

As of Jul 29, 2026, the average yearly pay for technical support engineer remote in Reading, PA is $75,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What job categories do people searching Technical Support Engineer Remote jobs in Reading, PA look for? The top searched job categories for Technical Support Engineer Remote jobs in Reading, PA are:
What cities near Reading, PA are hiring for Technical Support Engineer Remote jobs? Cities near Reading, PA with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Reading, PA as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $75,898 per year, or $36.5 per hour.
Lead & Senior Substation Electrical Engineer - Remote considered

Lead & Senior Substation Electrical Engineer - Remote considered

Taylor Technical Services, Inc.

Reading, PA • Remote

$110K - $143K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Senior Substation Electrical Engineer

*Will consider remote candidates*

**preference to candidates that are local to Reading, PA**

Overview:

You will provide engineering support for the design of substation facilities for 69kV and above for Client and its customers as an integral part of the Power Networks team. 

Responsibilities: 
Independently perform tasks that typically include:

  • Substation physical design including overall engineering and analysis for new switchyards and substations, additions and modifications.
  • Preparation of specifications and provide procurement support.
  • Preparation of engineering drawings including layout and general arrangements for all major equipment and structures required for high voltage switchyards or substation.  Drawings include site plans, plan and elevation views, grounding, conduit, lighting, lightning protection and shielding, control building arrangements and details, AC station service, DC systems and Bills of Material. 
  • Perform auxiliary electrical power system studies including load flow, short circuit, voltage drop, protection and coordination, ampacity, and battery sizing studies. 
  • Perform substation grounding calculations and studies, lightning protection and insulation coordination, lighting, bus calculations, transformer and bus sizing calculations, fault calculations, and AC and DC auxiliary system sizing calculations.
  • Perform proposal preparation, proposal estimates, and provide input to scope documents and client presentations. 
  • Work in a team-oriented environment with ability to work independently or as part of a group when and as required.
  • Responsible for the quality assurance of the documents to the applicable Client and client standards.
  • Commitment to customer service and ability to work independently on more varied and complex tasks when required.
  • Collaborate with project managers, drafters, civil/structural engineers, and field personnel.
  • Complete tasks in accordance with project procedures, applicable codes and/or standards, on schedule and within budget.
  • Discuss technical problems and communicate effectively with other project personnel and outside customers.
  • Perform independent audits and reviews of technical work.
  • Perform the function of a team leader that is capable of solving complex issues and act as a lead engineer responsible for the quality of the deliverables.
  • Interface with outside customers.
  • Mentor and guide junior engineers.
  • Ability to travel to job sites to perform site walkdown.
  • Responsible for the quality assurance of the documents to the applicable drawing standards and responsible for the proper document management procedures are followed.

What you will bring
Technical and Industry Experience: 

  • Experience with power system modeling and analysis tools (e.g., ETAP, CYME, SKM).
  • Highly effective technical and practical engineering skills and ability to consistently deliver quality, accurate and timely work to Client and its customers. A sound knowledge of the fundamental requirements of the electrical engineering, and the basic requirements of other engineering fields.
  • A sound knowledge of applicable local and international standards and statutory and regulatory requirements.
  • Competent use of relevant software such as MS Office Suite.
  • Substantial technical land practical experience in electrical engineering in the same or similar industry including experience in working in multi-disciplinary projects and teams.
  • Experience in estimating project costs and writing proposal content.
  • Ideal candidate should have strong interpersonal and written communication skills that permit working efficiently alongside other senior substation engineers and designers in a team setting.

 
Education – Qualifications, Accreditation, Training:

  • Bachelor’s degree in electrical engineering and 8 or more years of experience in substation design.
  • Professional Engineer (PE) in the United States is preferred.

Company Description

Taylor Technical Services began business in 1977. Since then, we have grown to become one of the largest suppliers of Engineering personnel in the Houston/Gulf Coast area and Alaska. We pride ourselves in having recruiters and account managers that have experience and have worked in the oil & gas engineering industry.
Specialties: Cad Drafters, Electrical Designers, Instrument Designers, Structural Designers, Piping Designers, Electrical Engineers, Instrument Engineers, Structural Engineers, Mechanical Engineers, Pipe Stress Engineers, EH&S, QA/QC, Procurement, Project Controls, Document Control, Administrative