Technical Support Engineer Remote Jobs in Reading, PA

Employee Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity that can be remote.  Must have the ability to travel to our location in East Petersburg, PA

Responsible for the development, configuration, administration, and support for Fulton Bank's Salesforce implementation with heavy reliance on both FSC and nCino-managed packages.  Lead the software design and development effort, code reviews, unit testing, deployment strategies, and development of technical documentation. Work closely with the IT Business Services Managers, Enterprise Architecture, Information Security, Data Management, IT Engineering, System Administration and key business partners to understand key business objectives. Drive innovation within the group in areas including development efficiencies, custom component development and third-party integration, leading-edge industry concepts and developments.  Contribute to the development and continuous improvement of coding standards, methodology, and processes and procedures.  Mentor and train Associate Salesforce Developers and Salesforce Developers in both processes and procedures as well as coding best practices.  Demonstrate personal accountability for continuous learning of industry leading practices and techniques.

Responsibilities

• Responsible for the development, configuration, administration, and support for Fulton Bank's Salesforce implementation with heavy reliance on both FSC and nCino managed packages. 
• Lead the software design and development effort, code reviews, unit testing, deployment strategies, and development of technical documentation.
• Work closely with the IT Stakeholders and key business partners to understand key business objectives and deploy adaptable, secure, and scalable solutions that meet business needs.
• Contribute to the development and continuous improvement of coding standards, methodology, and processes and procedures. Mentor and train IT Associate Solution Developers and IT Solution Developers in both processes and procedures as well as coding best practices. Demonstrate personal accountability for continuous learning of industry leading practices and techniques.

QualificationsEducation

Bachelor's Degree or the equivalent experience. Specialty: Information systems, engineering, or other technical field. (Required)

Master's Degree or the equivalent experience. Specialty: Information systems, engineering, or other technical field. (Preferred)

Required Experience

• 7 or more years Applications Development experience
• 5 or more years using Salesforce Lightning, Custom Lightning Web Components, Flows and Flow Builder, APEX, APEX Test.
• 5 or more years experience using one or more of the following Clouds: Financial Services Cloud, Marketing Cloud, Data Cloud

Preferred Experience

• 7 or more years experience with web architectures, security, and technologies and development strategies for scalable applications
• 1 or more years experience with CI/CD in a Salesforce environment, using tools such as Copado, Gearset and SF DX
• 1 or more years experience developing nCino-based solutions

Certifications

• Salesforce Administrator, Salesforce Platform Developer I, Salesforce Platform Developer II (Preferred)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The salary range for this position is $91,000.00 - $151,600.00 annually.

Additional Compensation Components

This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO StatementFulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Employment Type: FULL_TIME