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Technical Support Engineer Remote Jobs in Reading, PA

Substation Engineering Company

Be Seen First

Senior Transmission Line Engineer

Reading, PA · Remote

$130K - $160K/yr

Lend support to the establishment of line ratings through LiDAR survey evaluation and other survey ... and technical excellence is the standard. Our team is committed to ownership, continuous ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · Remote

$91K - $151K/yr

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · Remote

$91K - $151K/yr

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · On-site +1

$91K - $151K/yr

This is a full-time career opportunity that can be remote. Must have the ability to travel to our ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · On-site +1

$91K - $151K/yr

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... Responsible for the development, configuration, administration, and support for Fulton Bank ...

Varsity Tutors

Technical Writing Tutor

Reading, PA · Remote

$40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... engineering, healthcare, and scientific communication applications. * Curriculum Awareness ...

Fulton Bank

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

Support innovation within the group in areas including development efficiencies, custom component ... technical documentation. * Work closely with IT Stakeholders and key business partners to ...

Fulton Bank

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

Support innovation within the group in areas including development efficiencies, custom component ... technical documentation. * Work closely with IT Stakeholders and key business partners to ...

Fulton Bank

Salesforce Solutions Developer

PA · Remote

$72K - $120K/yr

Support innovation within the group in areas including development efficiencies, custom component ... technical documentation. * Work closely with IT Stakeholders and key business partners to ...

Fulton Bank

Senior Administrator - HRIS

PA · Remote

This is a full-time remote career opportunity within the Fulton Bank footprint as follows: DC, DE ... Provides technical support and training to HR team members and end users; translates system ...

Fulton Bank

Senior Administrator - HRIS

PA · Remote

Overview This is a full-time remote career opportunity within the Fulton Bank footprint as follows ... Provides technical support and training to HR team members and end users; translates system ...

Fulton Bank

Senior Administrator - HRIS

PA · On-site +1

Overview This is a full-time remote career opportunity within the Fulton Bank footprint as follows ... Provides technical support and training to HR team members and end users; translates system ...

Fulton Bank

Senior Administrator - HRIS

PA · Remote

Overview This is a full-time remote career opportunity within the Fulton Bank footprint as follows ... Provides technical support and training to HR team members and end users; translates system ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Reading, PA

Technical Support Engineer Remote information

See Reading, PA salary details

$36K

$75.9K

$114.8K

How much do technical support engineer remote jobs pay per year?

As of Sep 12, 2026, the average yearly pay for technical support engineer remote in Reading, PA is $75,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $94,600.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

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For Technical Support Engineer Remote jobs in Reading, PA, the most frequently searched job titles are:

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The top searched job categories for Technical Support Engineer Remote jobs in Reading, PA are:

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Cities near Reading, PA with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Reading, PA as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 3% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $75,898 per year, or $36.5 per hour.

Senior Transmission Line Engineer

Reading, PA • Remote

Substation Engineering Company
Engineering Professional Services • 51 - 200 employees
Learn more about Substation Engineering Companyexternal

$130K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

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Job description

Senior structural engineering position focusing on the performance of both routine and complex activities and tasks related to the design of high voltage transmission lines (69kV through 765kV).


Typical duties include (but are not limited to):

  • Perform complex tasks requiring the application of structural engineering techniques and procedures to prepare calculations, drawings, construction documents and engineering estimates and evaluations for construction projects using in depth experience and knowledge of structural design.
  • Develop and maintain design standards, material and equipment specifications, construction standards, and engineering practices for overhead and underground transmission lines.
  • Use experience to anticipate engineering and construction needs and leadership to provide advice and recommendations to support construction.
  • Lend support to the establishment of line ratings through LiDAR survey evaluation and other survey and inspection methods.
  • Lead and mentor less experienced team members to manage and execute design projects and construction support and review work of others to assure adherence to client and industry codes, standards, and good utility practice.
  • Monitor budget and schedule for assigned tasks.
  • Work with designers, drafters and lower level engineers to guide the development of drawings.


Desired Education, Experience, and Training:

  • Bachelor’s Degree in Civil Engineering with a focus in structural and foundation engineering.
  • 7+ years of progressively responsible experience in the design of steel, wood and concrete structures, and foundations.
  • Professional Engineering license required.
  • Proficient in the use of PLS-CADD, PLS-TOWER, and PLS-POLE.
  • Ability to independently work through individual projects and also play a key role in broader projects.
  • Accuracy and attention to detail as well as ability to meet deadlines and complete assignments.
  • Strong written and verbal communication skills in English.
  • Commitment to customer service and ability to work in a team-oriented environment.

Company Description

Substation Engineering Company (SECo) is a full-service engineering and design firm delivering high-quality solutions to electric utilities nationwide. Our expertise spans substation, switchyard, transmission, and distribution projects, enhanced by advanced laser scanning and 3D modeling capabilities. We integrate strong engineering fundamentals with efficient, forward-thinking processes to deliver safe, reliable, and constructible solutions for critical infrastructure.

In partnership with Tier 1 Utility Design, Inc. (Tier 1), a certified woman-owned engineering firm, we cultivate a collaborative, engineering-driven environment where ideas are shared openly, challenges are addressed proactively, and technical excellence is the standard. Our team is committed to ownership, continuous improvement, and a supportive culture that values both professional growth and work–life balance.