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Technical Support Engineer Remote Jobs in Reading, PA

DaVita

Reporting Analyst (ROPS)

Bowers, PA · On-site +1

... Technical * Support the reporting portfolio for an assigned business area, including intake ... Bachelor's degree in data analytics, information technology, engineering, a related field, or ...

Pyrovio

Project Manager Assistant (Remote)

Reading, PA · Remote

Bachelor's degree in Business, engineering, finance, construction management or a related field ... Support in the training and education of internal team members and external client project managers ...

EnerSys

District Sales Manager

Reading, PA · Remote

Remote Northeast-50% travel * Quartelry Incentive Pay * Paid time off plus paid holidays * Medical ... Support national and regional account initiatives to ensure consistent technical and commercial ...

EnerSys

District Sales Manager

Reading, PA · Remote

Remote Northeast-50% travel * Quartelry Incentive Pay * Paid time off plus paid holidays * Medical ... Support national and regional account initiatives to ensure consistent technical and commercial ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Reading, PA

Technical Support Engineer Remote information

See Reading, PA salary details

$36K

$75.9K

$114.8K

How much do technical support engineer remote jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical support engineer remote in Reading, PA is $75,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $94,600.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

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Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $75,898 per year, or $36.5 per hour.

Senior Finance AI & Automation Developer

EnerSys

Reading, PA • On-site, Remote

$95K - $119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

EnerSys rating

7.7

Company rating: 7.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

200th of 540 rated manufacturers

Job description

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. 

What We're Offering

  • Paid time off plus paid holidays
  • Medical/dental/vision insurance plan
  • Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
  • 401K plan
  • Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continually strive to foster teamwork, engagement and enhance our employee's skills and competence by providing appropriate training.

Compensation Range: $95,300.00 - $119,100.00 

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.  

Work Arrangement: Hybrid (Reading, PA) or Remote

Hybrid Schedule for Local Candidates:

  • Monday & Friday: Remote

  • Tuesday-Thursday: Onsite at our Reading, PA location

Candidates outside the Reading, PA area may be considered for a fully remote arrangement.

Job Purpose

The Senior Finance AI & Automation Developer's primary responsibilities are to design, build, & deploy automation and AI-driven solutions across Finance processes. These projects will require project leadership and coordination with cross-functional departments. This role sits at the intersection of Finance, Technology, and Process Improvement and focuses on eliminating manual work, accelerating reporting cycles, and enabling scalable, intelligent workflows across the Finance organization. The role will partner with finance teams to map current processes, identify automation opportunities, and redesign workflows to reduce manual effort and cycle time. This position will deploy solutions into production environments, validate outputs with stakeholders and coordinate with IT for access, infrastructure, & governance. The position will also monitor performance of automations & AI solutions as well as identify additional use cases and scale successful pilots. Responsibilities may also include other adhoc tasks such as Value Stream analysis and Finance SharePoint Administration, etc. 

Essential Duties and Responsibilities
  • Design and Build Automation Solutions
  • Transformation Project Leadership
  • Power BI, Power Automate, & Power Query Projects
  • AI Agent & Chatbot Projects
  • AI Workflow Projects
  • Predictive Modeling Projects
  • Educate Finance Team about AI Applications & Tools
  • Project Documentation and Change Management
  • Finance SharePoint Site Administration
  • Ad Hoc Projects & Tasks
 
SUPERVISORY RESPONSIBILITIES: No direct reports but will lead projects
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education and/or Experience:
  • Bachelors' degree in Engineering, Technology field, and/or Finance or equivalent
  • Project Management experience required
  • Digital Process Automation experience required
  • AI workflow experience required
  • AI Agent creation experience required
  • App building experience required (personal and/or professional)
  • AI-generated coding experience required (i.e. Claude Code, Codex)
  • Azure experience required
  • Strong understanding of data structure and APIs required
  • Experience with Python and/or other code languages required
  • 6 Sigma Black Belt certification preferred  
  • Lean methodology experience preferred
  • Strong IT skills including proficiency with Microsoft Office applications; enterprise resource planning systems (i.e., SAP), etc. 
  • Power BI, Power Automate, & Power Query experience preferred
  • 3-5 Years of relevant experience or equivalent based on project volume and scope
 
Other Skills:
  • Creative in finding solutions and overcoming obstacles
  • Initiative: Aggressive while using good judgment
  • Skilled with data management & project completion
  • Ability to present findings and data to different audiences up to the Executive level
  • Team player while also excelling as an individual contributor.
  • Fast learner with strong analytical and problem-solving skills.
  • Able to successfully manage multiple projects and tasks with various deadlines.
  • Articulate, Positive & Outgoing communicator
  • Optimistic change agent that stays on the cutting edge of technology and technical requirements.
  • Curious: willing to ask questions and learn
  • Highly motivated
  • Adaptable to change
  • Exhibit a servant attitude toward colleagues and internal customers
General Job Requirements
  • This position will work in an office setting, expect minimal physical demands.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Know Your Rights

Know Your Rights (Spanish)

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.

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