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Technical Support Engineer Remote Jobs in Muskegon, MI

Tax Associate

Allendale, MI · Remote

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Work independently with full support and training ​What You Get:​ * Uncapped commission - top ... You can work fully remote in this position, provided you have eligible working rights, and are able ...

Account Executive

Muskegon, MI · On-site +1

$100K/yr

Work independently with full support and training What You Get: * Uncapped commission - top reps ... You can work fully remote in this position, provided you have eligible working rights, and are able ...

Showing results 41-51

Technical Support Engineer Remote information

See Muskegon, MI salary details

$33.9K

$71.4K

$108K

How much do technical support engineer remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical support engineer remote in Muskegon, MI is $71,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are popular job titles related to Technical Support Engineer Remote jobs in Muskegon, MI?

For Technical Support Engineer Remote jobs in Muskegon, MI, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Muskegon, MI look for?

The top searched job categories for Technical Support Engineer Remote jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Technical Support Engineer Remote jobs?

Cities near Muskegon, MI with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Muskegon, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $71,397 per year, or $34.3 per hour.

Spring 2027 Intern - Commercial Strategy

Workiva

Allendale, MI • On-site, Remote

$22/hr

Full-time

Retirement

Posted 6 days ago


Workiva rating

9.9

Company rating: 9.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 247 rated software companies


Job description

The Commercial Strategy Intern is responsible for assisting the Sales Operations team with program management duties such as team projects, team reports, and documenting processes and policies.

What You'll Do

  • Create a redline review guide for Non Disclosure Agreement redlines and document a policy with thresholds on when we will accept redlines or customer paper
  • Build out additional team resources and guides for internal customers (e.g., sales and sales operations)
  • Set up team meetings and take meeting notes
  • Input and manage critical data
  • Manage team information within Salesforce, creating reports as necessary

What You'll Need

Minimum Qualifications

  • Currently pursuing a related undergraduate degree with a focus on business or pre-law/Legal Studies

Preferred Qualifications

  • Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
  • Professional, outgoing, energetic personality with excellent interpersonal skills
  • Ability to work independently and take initiative
  • Attention to detail and follow-through are required
  • Must be technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc.
  • Graduate degree preferred

Travel Requirements & Working Conditions

  • Minimal travel
  • Reliable internet access for any period of time working remotely and not in a Workiva office

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!

Postings close: September 27, 2026

Engineering postings close: October 2, 2026

Interviews: Early to mid October

Offers: Late October

2027 Start Dates:

This position has opportunities to start in the Spring and Summer. Please see our start dates below and let us know your availability in your application.

Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)

Summer 2027 Internships: Monday, May 17, 2027 (40/hours per week max)

How You’ll Be Rewarded

Salary range in the US: $22.00 - $22.00 401(k) participation and match

Paid sick leave

A unique opportunity to further your learning experience through additional internship seasons

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.


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