ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Muskegon, MI

HSS Careers

Remote Sales Agent

Muskegon, MI · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Agent

Allendale, MI · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Leidos

Senior Transmission Line Engineer

Muskegon, MI · On-site +1

$73K - $132K/yr

... levels, supporting a major electric utility. This person will apply NESC, ASCE, ACI, and other ... Work Location: 100% REMOTE based in Michigan's Lower Peninsula with regular site visits across the ...

New

Leidos

Lead Transmission Line Engineer

Muskegon, MI · On-site +1

$92K - $166K/yr

... levels, supporting a major electric utility. This person will apply NESC, ASCE, ACI, and other ... Work Location: 100% REMOTE based in Michigan's Lower Peninsula with regular site visits across the ...

New

Next IT

T3 Remote Networking Engineer

Muskegon, MI · On-site +1

Support will be provided remotely over the phone or via email. They will be required to develop solutions for complex networking issues. They will have the ability to analyze existing systems and ...

Abonmarche Consultants, INC

CAD Manager

Grand Haven, MI · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Muskegon, MI

Remote Desktop Support Engineer information

See Muskegon, MI salary details

$9

$24

$41

How much do remote desktop support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote desktop support engineer in Muskegon, MI is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.79 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What are popular job titles related to Remote Desktop Support Engineer jobs in Muskegon, MI?

For Remote Desktop Support Engineer jobs in Muskegon, MI, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Muskegon, MI look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Remote Desktop Support Engineer jobs?

Cities near Muskegon, MI with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,726 per year, or $24.4 per hour.

Remote Customer Service & Sales Representative

McQuade Organization

Allendale, MI • Remote

Full-time

Re-posted 8 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

Apply