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Technical Support Engineer Remote Jobs in Muskegon, MI

CFS

Oracle Fusion Integrations Engineer

Hudsonville, MI · On-site +1

$156K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Location: Remote or Hybrid (company based in West Michigan) Job Overview: The Oracle Fusion ... support, and continuously improve existing Oracle integrations and interfaces. * Provide technical ...

Next IT

T3 Remote Networking Engineer

Muskegon, MI · On-site +1

Support will be provided remotely over the phone or via email. They will be required to develop ... technical problems • Knowledge of current Cisco and Microsoft Networking Systems • Knowledge of ...

abonmarche

CAD Manager

Grand Haven, MI · On-site +1

Supported by a mentorship‐based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

abonmarche

CAD Manager

Grand Haven, MI · On-site +1

Supported by a mentorship‐based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

Grand Haven, MI · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

Grand Haven, MI · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Atwell, LLC

Environmental Planner

Allendale, MI · On-site +1

$70K - $90K/yr

Who We Are Atwell, LLC is a bold leader in the consulting, engineering, and construction services ... Support Project Managers with the execution of renewable energy studies including critical issues ...

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Muskegon, MI

Technical Support Engineer Remote information

See Muskegon, MI salary details

$33.9K

$71.4K

$108K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Muskegon, MI is $71,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Muskegon, MI are hiring for Technical Support Engineer Remote jobs?

Cities near Muskegon, MI with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,397 per year, or $34.3 per hour.

Oracle Fusion Integrations Engineer

CFS

Hudsonville, MI • On-site, Remote

$156K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Position: Oracle Fusion Integrations Engineer
Salary: $110,000 - 155,000 + Bonus
Benefits: Medical/dental/vision, Retirement Plan w/ 6% match, 3 Weeks PTO, Tuition Reimbursement, Bonus Potential, etc.
Location: Remote or Hybrid (company based in West Michigan)


Job Overview: The Oracle Fusion Integrations Engineer will own and evolve our Oracle Fusion integration landscape. This role will serve as the technical lead for all Oracle Fusion integrations, ensuring the stability, performance, and scalability of existing solutions while architecting integrations for future business growth and acquisitions. The ideal candidate has deep experience with Oracle Integration Cloud (OIC), Oracle Cloud Infrastructure (OCI), and Oracle Supply Chain applications, with a proven track record leading integrations from implementation through ongoing support and optimization.

Responsibilities of the Oracle Fusion Integrations Engineer:
  • Serve as the primary owner for all Oracle Fusion integrations across the enterprise.
  • Monitor, support, and continuously improve existing Oracle integrations and interfaces.
  • Provide technical oversight, governance, and health monitoring of the integration environment.
  • Identify process improvements and resolve integration performance or stability issues.
  • Lead integration architecture, design reviews, and development efforts for new Oracle Fusion initiatives and acquired business integrations.
  • Define integration standards, best practices, and future-state architecture.
  • Partner with business and IT stakeholders to develop Oracle Fusion integration roadmaps and strategy.
  • Ensure solutions are secure, scalable, maintainable, and aligned with long-term business objectives.
  • Mentor team members and coordinate with implementation partners and vendors when required.
Preferred Experience of the Oracle Fusion Integrations Engineer:
  • 4+ years of hands-on Oracle Integration Cloud (OIC) experience
  • Experience with Oracle Cloud Infrastructure (OCI)
  • Experience supporting Oracle Cloud applications, particularly Supply Chain and Manufacturing solutions
  • Experience with Oracle implementations, migrations, or large-scale integration projects
  • Full SDLC experience, including design, implementation, testing, deployment, support, and monitoring
  • Strong analytical, troubleshooting, and stakeholder communication skills
  • Experience with REST/SOAP APIs, JSON, XML, and integration best practices

Bonus Experience of the Oracle Fusion Integrations Engineer:

  • Oracle Fusion, OIC, or OCI certifications
  • Experience with Oracle SCM, OTM, WMS, CPQ, OCC, FDI, EPM, or Finance modules
  • Experience with Git, Jenkins, and DevOps practices
  • Change management and organizational transformation experience
  • Exposure to Salesforce or Workday integrations
  • Experience with EDI integrations
  • Microsoft Teams

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