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Technical Support Engineer Remote Jobs in Baltimore, MD

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

ITW Avery Weigh-Tronix

Dillon Product Manager

MD · Remote

$80K - $121K/yr

... Technical Support, Engineering, or Marketing * Must be proactive and display a high level of ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

System One

HVAC System Engineer

Westminster, MD · Remote

$75K - $113K/yr

Remote Potential Overview The Systems Engineer is responsible for the execution of the design and ... Provide technical support, feedback, and review documentation produced by other Systems Engineers

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Provide technical support to Commercial Sales and Finance for the development of technical ... Flexible remote/hybrid work options · Paid parental leave · Team lunches, events, and stocked ...

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Provide technical support to Commercial Sales and Finance for the development of technical ... remote/hybrid work options Paid parental leave Team lunches, events, and stocked kitchens Modern ...

Archesys Inc

Junior Cloud Engineer

Baltimore, MD · Remote

$50K - $65K/yr

This is a remote position. Residency Requirement: Candidates MUST have lived in the U.S. for at ... Provide technical support to development teams, helping to troubleshoot and resolve issues.

Generac

Senior Controls Engineer

Baltimore, MD · On-site +1

$115K - $155K/yr

Lead onsite and remote startup and commissioning activities, including development and execution of ... Provide highlevel technical support for inprogress projects and operating microgrid systems ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Baltimore, MD

Technical Support Engineer Remote information

See Baltimore, MD salary details

$37.3K

$78.5K

$118.7K

How much do technical support engineer remote jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support engineer remote in Baltimore, MD is $78,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $97,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
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Technical Support Engineer Remote jobs near you

HVAC System Engineer

System One

Westminster, MD • Remote

$75K - $113K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Job Title: HVAC System Engineer Location: Westminster, Maryland Type: Direct Hire Compensation: $75,000 - 113,000 Annually Contractor Work Model: Remote Potential

Overview The Systems Engineer is responsible for the execution of the design and development of HVAC systems and controls for passenger rail transit vehicles. The primary objectives of this position are to develop HVAC systems on-time, within the approved budget, and specification complaint while achieving a high level of customer satisfaction and minimizing or mitigating risks. The Project Engineer is responsible for the system design, including system calculations, system drawings, integration, testing, commissioning support, and technical support to other internal departments. They ensure the progress of the detail design development meets the project requirements, whilst ensuring specification compliance, or waivers are approved.

Responsibilities

  • Execute the design and development of HVAC systems and controls for passenger rail transit vehicles, ensuring on-time delivery within budget and specifications
  • Review customer specifications and create clause-by-clause documentation in response
  • Perform system performance calculations and prepare technical proposals
  • Develop system specifications, descriptions, tests, and analysis documentation
  • Create and maintain system schematics and bill of materials, including costing and weight estimates
  • Monitor and ensure specification compliance, creating waivers as needed
  • Provide technical support, feedback, and review documentation produced by other Systems Engineers
  • Develop new systems for the North American market with innovative functions based on customer requirements
  • Contribute to project scheduling, progress updates, and stakeholder communication
  • Represent the company at customer-facing events and trade shows as requested
  • Support and assist colleagues and take on additional duties as requested

Requirements

  • Must possess practical knowledge of HVAC or similar electromechanical equipment and principles
  • Understanding of thermodynamics, physics, and systems calculations
  • Experience developing technical proposals and documentation
  • Knowledge of refrigeration systems and relevant ISO standards
  • At least 5 years of experience as a Project Engineer or Project Manager; rail experience is a plus
  • Bachelor's degree in engineering, math, or physics

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 #LI-JB1 Ref: #260-Eng NY Transit