Technical Support Engineer Remote Jobs in Baltimore, MD

Resp & Qualifications

PURPOSE: 

CareFirst is seeking a Sr. Workday Procurement Integration Engineer to play a critical role in transforming our Procurement technology landscape as we transition from SAP Ariba and Oracle EBS to a Workday-based ERP ecosystem.

This role will lead the design, development, and support of end-to-end procurement technology solutions, including requisition-to-pay workflows, supplier integrations, catalog enablement, and downstream financial integrations. The position requires deep technical expertise in integration frameworks, data architecture, and cloud-based SaaS platforms, along with the ability to operate in a hybrid environment during transformation.

ESSENTIAL FUNCTIONS:

Architecture & Engineering

• Lead design and development of Workday Procurement integrations (Studio, EIB, Core Connectors, APIs)
• Architect and support integrations between:  Workday Procurement Finance (AP/GL), Workday external supplier systems, punchout catalogs, and marketplaces, Legacy systems including SAP Ariba and Oracle Financials
• Define and implement event-driven and batch integration patterns using middleware (e.g., Boomi, Mulesoft, OCI Integration)

Transformation & Migration:

• Support migration strategy from Ariba to Workday Procurement
• Analyze current-state Ariba configurations (Sourcing, Contracts, Buying, Invoicing) and map to Workday capabilities
• Lead data conversion and supplier master migration strategies

Operational Support

• Provide L3 support for procurement integrations and interfaces
• Troubleshoot integration failures, data inconsistencies, and performance issues
• Partner with business teams on enhancements and continuous improvement

Procurement Automation

• Enable touchless PO processing, catalog automation, and supplier onboarding integrations
• Optimize approval workflows and policy-driven routing aligned with procurement governance
• Support integration of contract lifecycle management and sourcing tools

Governance & Best Practices

• Establish integration standards, coding practices, and documentation frameworks
• Ensure compliance with security, audit, and data governance policies (PII/PHI restrictions)
• Participate in CAB, release management, and production deployments

QUALIFICATIONS:

Education Level: Bachelor's Degree in Information Technology or Computer Science OR In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications:

• Experience with Oracle EBS Financials (AP, PO, GL)
• Exposure to Workday Finance integration touchpoints
• Experience in healthcare or regulated industries
• Familiarity with data governance, audit compliance, and secure integrations
• SAFe Agile Practitioner (a plus)

Experience: 8+ years of experience in Procurement systems engineering / ERP integrations. Hands-on experience with: Workday Procurement integrations (Studio, EIB, APIs) and SAP Ariba (Buying, Sourcing, Contracts, Invoicing). Strong experience in integration platforms (Boomi, MuleSoft, OCI, or similar). Deep understanding of: Procure-to-Pay (P2P) lifecycle and Supplier integrations and catalog enablement. Experience with REST/SOAP APIs, XML/JSON, SFTP, event-based integrations

Knowledge, Skills and Abilities (KSAs)

• Deep understanding of source-to-pay (S2P) lifecycle and procurement best practices.
• Experience with enterprise integration patterns, REST/SOAP APIs, IDoc/XML, middleware tools (Boomi, MuleSoft, or Oracle Integration Cloud).
• Strong scripting, data transformation, and troubleshooting skills.
• Working knowledge of ERP financial integration touchpoints (GL, AP, PO, Vendor Master).
• Strong analytical and problem-solving abilities to evaluate existing systems and propose scalable, future-ready solutions.
• Familiarity with security, compliance, and audit requirements in regulated environments.
• Ability to communicate technical requirements to all levels of expertise.
• Strong stakeholder communication across Procurement, Finance, and IT.
• Ability to lead cross-functional initiatives in a fusion team model.
• Problem-solving mindset with focus on automation and scalability.
• Knowledge and understanding of software development life cycle (SDLC)., Advanced
• Comfortable working in hybrid agile/waterfall environments and managing competing priorities.
• Proficient with integrating complex and/or existing systems.
• Knowledge of programming languages (e.g. JavaScript, C, Python, etc.).
• Excellent communication skills both written and verbal.
• Knowledge of cloud technologies (e.g. AWS, Azure).
• Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.).
• Fundamental knowledge of software engineers, best practices, agile methodologies, CI/CD pipelines.
• Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests.
• Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework.
• Knowledge of Code quality and promotion practices.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

 SUPERVISORY RESPONSIBILITY:

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources. 

Salary Range: 98,784 - 196,196

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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