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Technical Support Engineer Remote Jobs in Atlanta, GA

Senior Software Engineer (Remote)

Atlanta, GA ยท Remote

$117K - $155K/yr

You will create technical design documentation for the team and contribute to user documentation ... Support automated build, test, and deployment workflows using GitLab CI, GitHub Workflows, or ...

Salesforce Software Engineer (Remote)

Atlanta, GA ยท On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

Field Application Engineer '27

Atlanta, GA ยท On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ... Excellent written and verbal communication skills, with the ability to explain technical concepts ...

Lead Substation Physical Engineer - REMOTE

Atlanta, GA ยท Remote

$98K - $129K/yr

Remote US Ready to make a difference? ICF is seeking an experienced Substation Physical Engineer to ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

Showing results 41-60

Technical Support Engineer Remote information

See Atlanta, GA salary details

$36.1K

$76K

$114.9K

How much do technical support engineer remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for technical support engineer remote in Atlanta, GA is $76,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $94,700.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are the most commonly searched types of Technical Support Engineer jobs in Atlanta, GA?

The most popular types of Technical Support Engineer jobs in Atlanta, GA are:

What job categories do people searching Technical Support Engineer Remote jobs in Atlanta, GA look for?

The top searched job categories for Technical Support Engineer Remote jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Technical Support Engineer Remote jobs?

Cities near Atlanta, GA with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Atlanta, GA as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $76,002 per year, or $36.5 per hour.

Transmission Line Engineer (remote)

Wood Plc

Atlanta, GA โ€ข On-site, Remote

Full-time

Re-posted 23 hours ago


Key responsibilities

  • Supporting engineering projects by creating detailed scopes and estimates, performing engineering calculations, developing detailed plan and profile design drawings, and modeling using PLS-CADD.

  • Designing structures for high voltage transmission lines using PLS-POLE and PLS-TOWER, and managing transmission line engineering from definition to implementation phases.

  • Providing technical advice, monitoring project schedules and budgets, supporting procurement, and coordinating during construction and commissioning activities.


Job description

Overview / Responsibilities

Wood performs consulting and EPCM services for many gas processing, power generation, and power transmission companies located in North America.ย 

Wood currently has an exciting opportunity for an Transmission Line Engineer. Reporting to the Engineering Manager, South East Region.ย ย This is a remote role but would like the candidate to be in range of one of our offices below for field work:

  • West Palm Beach, FL
  • Miami, FL
  • Orlando, FL
  • Tampa, FL
  • Jacksonville, FL
  • Lakeland, FL
  • Tallahassee, FL
  • Atlanta, GA
  • Birmingham, AL
  • Raleigh, NC
  • Charlotte, NC

If you have a successful track record and thrive on challenges in a fast paced environment, this is the opportunity for you.

ย 

Key Responsibilities

  • Supporting engineering projects by creating detailed scopes and estimates, performing engineering calculations, developing detailed plan and profile design drawings, modeling using the highly specialized, custom-purpose software: PLS-CADD
  • Designing structures for high voltage transmission lines using PLS-POLE and PLS-TOWER
  • Engineering of transmission line projects from 'definition phase' through the 'implementation phase'
  • Leading a group of engineers through the design process
  • Training new engineers on transmission line engineering
  • Preparing staged design review packages in accordance with client's standards and maintaining detailed documentation of designs and calculations
  • Undertaking in-depth analysis/studies of problems, and identifying solutions and preparing reports to support studies/recommendations
  • Providing technical advice and guidance to design engineers
  • Proactively monitoring project engineering schedule and managing budgets for assigned projects
  • Providing procurement support to prepare material specifications, requisitions, scope documents, material take-off and technical evaluation of bids
  • Providing construction support and overall project engineering coordination during installation and commissioning with the client and subcontractors
  • Responding to information requests from site and completing project documentation including as-builts, calculations and return of data to the client
  • Maintaining and enhancing relationships with internal groups and external contractors and clients.
  • Traveling and visiting project sites during project definition and execution
  • Supporting the management in planning, business development, proposal, performance evaluations and appraisals
  • Developing and implementing specifications, standards, templates, and engineering tools
Skills / Qualifications
  • Transmission, Electrical, Civil or Structural Engineering Degree from a recognized university along with a Professional Engineering Designation or eligibility for future registration
  • 5 plus years of transmission line engineering experience is required
  • Proven experience within a Transmission and Distribution Utility or EPC organization designing transmission lines utilizing PLS-CADD/PLS-TOWER/PLS-POLE is required
  • Knowledge of electrical aspects of power transmission system
  • Knowledge of transmission line materials (structures, conductors/OHSW, OPGW/ADSS, insulators, hardware accessories and fittings)
  • Direct experience on the safety aspects of the design of high voltage transmission lines
  • Construction support experience for Transmission projects
  • Underground experience is an asset
  • Clean driving record/abstract
Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Employment Type: OTHER