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Technical Support Engineer Remote Jobs in Wisconsin

Field Service Engineer

Middleton, WI · On-site +1

$40 - $52/hr

... Service Engineer. In this role, you'll support the installation, maintenance, and repair of ... Provide technical support and assistance to customers via phone, remote connection, or on-site for ...

Support Analyst

Middleton, WI · On-site +1

$53K - $68K/yr

... technical expertise to investigate, diagnose, and resolve challenging problems that impact customer operations. You'll collaborate closely with fellow support analysts, engineering, and cross ...

The location of this position is hybrid in nature - primarily remote work with periodic travel to ... Provide technical support and customer service to Consumers, dealers and boat builders. * Respond ...

The location of this position is hybrid in nature - primarily remote work with periodic travel to ... Provide technical support and customer service to Consumers, dealers and boat builders. * Respond ...

Showing results 41-60

Technical Support Engineer Remote information

See Wisconsin salary details

$37.9K

$79.8K

$120.6K

How much do technical support engineer remote jobs pay per year?

As of Sep 10, 2026, the average yearly pay for technical support engineer remote in Wisconsin is $79,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $99,400.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are popular job titles related to Technical Support Engineer Remote jobs in Wisconsin?

For Technical Support Engineer Remote jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Wisconsin look for?

The top searched job categories for Technical Support Engineer Remote jobs in Wisconsin are:

What cities in Wisconsin are hiring for Technical Support Engineer Remote jobs?

Cities in Wisconsin with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Wisconsin as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,771 per year, or $38.4 per hour.

Lead ERP (Workday) Engineer - Remote

Madison, WI • On-site, Remote

Cliftonlarsonallen
Accounting Services • 5 - 10K employees

$213K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago


Key responsibilities

  • Create, maintain, and improve Workday configuration and integrations to other applications.

  • Complete requests from start to finish, including gathering requirements, testing, publishing to production, and support.

  • Lead validation of vendor patches and upgrades, and evaluate and test during release management and business process updates.


CliftonLarsonAllen rating

7.1

Company rating: 7.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

22nd of 23 rated bookkeepers and accountants


Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is growing and seeking to hire an experienced Lead ERP Engineer to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.

The Lead ERP Engineer with CLA's Enterprise Resource Management team improves and supports business ERP use and is responsible for configuration and support of ERP applications that includes developing solutions/enhancements, design, configuration, and maintenance

How you'llcreate opportunitiesin thisLead Workday Engineerrole:

  • Create, maintain, and improve Workday configuration and integrations to other applications using specialized development tools.
  • Complete requests from start to finish - gathering requirements, testing, publishing to production, and support.
  • Provide technical solutions on configuration and new functionality related to Workday.
  • Recommend configuration changes and enhancements to improve the Workday environment.
  • Analyze existing and future needs for development and automation opportunities.
  • Participate in project teams that are either directly associated with Workday or that use the information.
  • Show technical expertise and assume responsibility for requests.
  • Lead the intake and distribution of integration and specialty application service requests across multiple teams ensuring timely assignment based on expertise and workload. Proactively coordinate follow-ups and maintain visibility into progress to ensure resolution with defined SLAs.
  • Communicate effectively and professionally, both verbally and in writing.
  • Serve as escalated application support for CLA's Workday and lead technical resource for ERP Systems.
  • Responsible for leading validation of vendor patches and/or upgrades to the environment.
  • Responsible for leading evaluation and testing during Release Management, Feature Adoption, and Business Process Management.
  • Review application updates and compare business needs for impact on existing configuration and to identify opportunities.
  • Provide leadership of training initiatives by analyzing performance and training needs - recommend solutions, instructional strategies, and media.
  • Provide implementation support, optimization related to business processes, security, and data integrity for the applications.
  • Maintain familiarity with the progress and problems in assigned technical areas.
  • Detail oriented team player who is comfortable with managing confidential information in a professional manner.

What you will need:

  • Minimum of 6 years overall IT experience designing, implementing, or leading ERP.
  • Experience with Workday Studio (including Studio Starter Kit) preferred

  • Experience with Integration Development preferred

  • 4+ years of experience with Workday Integrations - Workday Studio, EIBs, Core Connectors, O4I - Orchestration for Integration preferred
    • Workday Studio Starter Kit and Workday Web Service APIs experience preferred.
  • Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

Technical Competencies:

  • Experience planning, facilitating, documenting, and managing functional and technical requirements.
  • Experienced in Workday configuration, integration, andadvancedreporting.
  • Has a natural customer service approach to interactionswith vendors andinternal clients at all levels.
  • Workday Pro Certification not required but preferred.

Our approach to compensation emphasizes collaboration and career growth. We pay competitive wages and view compensation as an investment in our people. Factors such as geography, experience, education, skills, and knowledge may impact position of pay within the range.

The compensation range for this position in California is: 127,000.00 - $213,000.00

The compensation range for this position in Colorado is: 118,000.00 - $192,000.00

The compensation range for this position in Illinois is: 108,000.00 - $192,000.00

The compensation range for this position in Maryland is: 127,000.00 - $206,000.00

The compensation range for this position in Massachusetts is: 127,000.00 - $206,000.00

The compensation range for this position in Minnesota is: 108,000.00 - $185,000.00

The compensation range for this position in New Jersey is: 137,000.00 - $206,000.00

The compensation range for this position in New York is: 141,000.00 - $213,000.00

The compensation range for this position in Virginia is: 137,000.00 - $206,000.00

The compensation range for this position in Washington is: 118,000.00 - $199,000.00

#LI-DJ1


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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.


To view a complete list of benefits, click here.



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About CliftonLarsonAllen

Sourced by ZipRecruiter

CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2012