Technical Support Associate Jobs in Toronto, ON (NOW HIRING)

Requisition ID: 254595 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Software Engineer Associate, you will contribute to developing world-class digital solutions and user experiences, creating and sustaining systems that support millions of Scotiabank customer transactions every day. We are looking to fill our team with creators who are genuinely collaborative, flexible, curious, versatile, and above driven to deliver excellent client outcomes. By joining our team, you will directly impact our customers and partners within the Canadian banking industry. 
 

Is this role right for you? In this role, you will:

   You will provide system analysis, design / programming, technical documentation, and support for existing and new applications and systems. 
   You will work with project team to refine technical requirements and build the technical design and guidance based on the bank's enterprise architecture standards. 
   You will perform coding, unit testing, debugging, documenting, and implementing applications and scripts. 
   You will create estimates and planning of development efforts required for various projects and enhancements. 
   You will maintain, support, and enhance existing applications. 
   You will participate in regular code reviews for release activities. 
   You will work on the implementation of code to non-production and production environments. 
   You will take a lead role in production issue analysis and perform root cause analysis for production issues and implementation issues. 
   You will provide recommendations on best practices and enhancements that are in line with the bank's technology road map. 
   You will work with the product owners and business analysts in discovering the current system behavior and provide recommendations on improving the current system. 
   Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. 
   Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
   Championa high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

    Bachelor's degree in computer science, Engineering, or related discipline is preferred. 
   You have 3-5 years of technical work experience in systems analysis, design, development, unit testing, and debugging. 
   Excellent interpersonal and communication skills to effectively liaise between Business Users, Project Teams, external Vendors and Technical Support Teams working in a geographically dispersed team 
   In-depth knowledge of SDLC methodology and technical working experience in an agile environment. 
   Comprehensive experience in mainframe development complex programs using Cobol, JCL, IMS DB, DB2, VSAM, CA7, SAS, Netron. 
   Experience working in an agile environment / methodology / deployment (e.g. GIT, DevOps pipeline, JIRA, Confluence) 
   Experience with Security and environment control systems (Endevor, ACF2), Database Management (e.g. IMS, DB2, VSAM, Informix) 
   Development techniques, such as debugging, testing, coding, documentation, and use of productivity tools 
   AIX / UNIX Command line expertise and shell script programming is required 
   Experience working in banking industry is an asset 
   Understanding of File Transfer protocols and processes ie. FTP, SFTP, PGP Encryption 
   Understanding mainframe integration for ETL processing 
   Experience with change management and version control 
   Knowledge and understanding of Web Services 
   Experience in writing/creating/updating technical documents 
   Experience in batch job/process scheduling 
   An understanding of current IT practices and systems development techniques 
   Some knowledge of one or more of Java, Spring Boot, DB2, SQL, microservice architecture would be a differentiating asset 

What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
   Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
   Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
   Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
   Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.