... Full-Time Position Summary * The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our ...
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... Full-Time Position Summary * The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our ...
... Full-Time Position Summary * The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our ...
Quick apply
... Full-Time Position Summary * The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our ...
This is a full time role based out of our head office in Vaughan, ON. Key Responsibilities: * Provide technical support for fire safety equipment and security products. * Provide troubleshooting ...
New
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This is a full time role based out of our head office in Vaughan, ON. Key Responsibilities: * Provide technical support for fire safety equipment and security products. * Provide troubleshooting ...
New
This is a full time role based out of our head office in Vaughan, ON. Key Responsibilities: * Provide technical support for fire safety equipment and security products. * Provide troubleshooting ...
New
This is a full time role based out of our head office in Vaughan, ON. Key Responsibilities: * Provide technical support for fire safety equipment and security products. * Provide troubleshooting ...
New
Technical Support Agent
Mississauga, ON · On-site +1
CA$50K - CA$60K/yr
Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you're passionate about delivering ... Self-motivated and empathetic listening skills This is a full-time permanent position reporting to ...
New
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Technical Support Agent
Mississauga, ON · On-site +1
CA$50K - CA$60K/yr
Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you're passionate about delivering ... Self-motivated and empathetic listening skills This is a full-time permanent position reporting to ...
New
Collaborating with cross-functional and support teams to resolve complex technical issues ... Eligibility to work for Interac Corp. in Canada in a full-time capacity. * Must be willing to work ...
New
Collaborating with cross-functional and support teams to resolve complex technical issues ... Eligibility to work for Interac Corp. in Canada in a full-time capacity. * Must be willing to work ...
New
Richmond Hill, Ontario Employment Type: Full-Time, Permanent We are looking for a highly motivated Bilingual Technical Support Specialist to join our talented team. The Bilingual Technical Support ...
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Richmond Hill, Ontario Employment Type: Full-Time, Permanent We are looking for a highly motivated Bilingual Technical Support Specialist to join our talented team. The Bilingual Technical Support ...
Collaborating with cross-functional and support teams to resolve complex technical issues ... Eligibility to work for Interac Corp. in Canada in a full-time capacity. * Must be willing to work ...
Collaborating with cross-functional and support teams to resolve complex technical issues ... Eligibility to work for Interac Corp. in Canada in a full-time capacity. * Must be willing to work ...
Applications Engineering - Technical Support Location: Aurora, Ontario Department: Sales ... Canadian National Sales Manager Employment Type: Full-Time About EBARA HG EBARA HG is a leading ...
Applications Engineering - Technical Support Location: Aurora, Ontario Department: Sales ... Canadian National Sales Manager Employment Type: Full-Time About EBARA HG EBARA HG is a leading ...
Job Summary Dispatch & Technical Support Manager Magnus HRS $90,000 - $95,000 + 10% bonus Full-time In-Office | Kleinburg, ON, Canada ABOUT THE ROLE The Dispatch Manager owns the operational ...
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Job Summary Dispatch & Technical Support Manager Magnus HRS $90,000 - $95,000 + 10% bonus Full-time In-Office | Kleinburg, ON, Canada ABOUT THE ROLE The Dispatch Manager owns the operational ...
Equipment Technical Support Specialist (Steeles & Warden)
Markham, ON · On-site
CA$17.88 - CA$26.49/hr
Parsons is currently seeking a full-time associate to provide equipment technical support. If you excel working in a team environment, relish the opportunity to learn new skills and enjoys problem ...
New
Equipment Technical Support Specialist (Steeles & Warden)
Markham, ON · On-site
CA$17.88 - CA$26.49/hr
Parsons is currently seeking a full-time associate to provide equipment technical support. If you excel working in a team environment, relish the opportunity to learn new skills and enjoys problem ...
New
As a key member of the Operations Team, the Technical Advisor provides technical product support ... The anticipated starting base pay range for this full-time position working at this location is $29 ...
As a key member of the Operations Team, the Technical Advisor provides technical product support ... The anticipated starting base pay range for this full-time position working at this location is $29 ...
As a key member of the Operations Team, the Technical Advisor provides technical product support ... The anticipated starting base pay range for this full-time position working at this location is $29 ...
As a key member of the Operations Team, the Technical Advisor provides technical product support ... The anticipated starting base pay range for this full-time position working at this location is $29 ...
Technical Product Support Specialist
CA$55K - CA$65K/yr
... Technical Support person to their team ... This position is full-time, permanent and the salary is $55,000 to $65,000 per year, depending on ...
Technical Product Support Specialist
CA$55K - CA$65K/yr
... Technical Support person to their team ... This position is full-time, permanent and the salary is $55,000 to $65,000 per year, depending on ...
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Sales Associate
Woodbridge, ON · On-site
CA$60K - CA$65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Desire to progress in a full-time Technical Sales role in our organization. PHYSICAL DEMANDS:
Full Time Technical Support information
What is full time technical support?
Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.
What are the key skills and qualifications needed to thrive as full time technical support?
To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.
What are some common challenges faced in a full time technical support role, and how can they be managed effectively?
In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.
What is the difference between Full Time Technical Support vs Part Time Technical Support?
| Aspect | Full Time Technical Support | Part Time Technical Support |
|---|---|---|
| Work Hours | Typically 35-40 hours per week | Fewer hours, often less than 20 hours per week |
| Certifications | Often requires relevant certifications like CompTIA A+ | May require similar certifications but less emphasis |
| Work Environment | On-site or remote support in corporate or retail settings | Similar environments but with flexible scheduling |
| Job Responsibilities | Handling customer issues, troubleshooting, and support documentation | Similar tasks but with reduced workload and hours |
Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.
What are the most commonly searched types of Technical Support jobs in Toronto, ON?
The most popular types of Technical Support jobs in Toronto, ON are:
What are popular job titles related to Full Time Technical Support jobs in Toronto, ON?
For Full Time Technical Support jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Full Time Technical Support jobs in Toronto, ON look for?
The top searched job categories for Full Time Technical Support jobs in Toronto, ON are:
Full-time
Re-posted 26 days ago
Job description
CCTV Direct is a Canadian private company with its head office located in Mississauga, Ontario. CCTV Direct specializes in sales and distribution of security and surveillance equipment including state-of-the-art AI and IoT cameras, AI network and digital video recorders, cables and other accessories from market leaders based in Korea, Japan, China and Taiwan. We are the premier solution provider to our business partners with outstanding quality as all our products are thoroughly tested to ensure superior performance and reliability. Overview We are hiring an enthusiastic and motivated individual to join our Technical Support team. Under the supervision of the Support Manager, the successful candidate will be responsible for providing technical support to CCTV Direct distribution partners, dealers and installers Position Title Technical Support Position Type Full-Time Position Summary * The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our products. ** Provides support services to customers via phone, email, web, etc. ** Assist our sales team on projects and respond to pre-sales inquires. ** Collaborate with team members to identify and highlight trends in customer inquiries. ** Report any potential product issues to the Support Manager ** Learn through hands on product testing with the opportunity to create training materials for internal and external training use. Skills, Qualifications, and Abilities * The successful candidate has: ** Strong customer service orientation ** Outgoing with strong teamwork attitude ** Ability to multi-task and adapt to fast-pace work environment. ** Strong analytical, troubleshooting and problem-solving skills. ** Good interpersonal skill, able to manage customer attitudes and emotions. ** Bilingual in English and French would be an asset. Experience * The successful candidate has: ** Ideally a post-secondary degree, certificate or diploma in computer or other technology fields ** Excellent verbal and good written communication skills ** Some experience in in operating and troubleshooting PC and IP Networks ** Prior experience in customer service either in-person or over the phone is an asset. ** Prior experience in technical support and/or physical security industry is an asset. ** CCNA or Network+ Certifications (or equivalent knowledge) is an asset but not necessary. Location The Technical Support Department is in Mississauga, Ontario. Monday to Friday only.