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Work From Home Technical Support Jobs in Toronto, ON

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Build lasting relationships by providing exceptional service and follow-up support. What Makes You ... Perks & Opportunities * 100% Remote / Work from Home setup * Flexible schedule for better work-life ...

You will also serve as the primary escalation point in resolving complaints and complex issues from ... We're a home for big hearts and we leave our egos at the door. We work hard but we always make time ...

This position will assist, work closely, and take day-to-day directions from Senior team members ... Serve as the primary point of contact for local and regional IT technical support, providing ...

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Work From Home Technical Support information

See Toronto, ON salary details

$8

$19

$41

How much do work from home technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home technical support in Toronto, ON is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Technical Support specialist, and why are they important?

To thrive as a Work From Home Technical Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and typically a high school diploma or equivalent, with some employers preferring IT certifications like CompTIA A+. Familiarity with remote desktop software, ticketing systems, and communication tools such as Zendesk or Slack is essential. Outstanding communication skills, patience, and the ability to work independently set top performers apart in this role. These skills and qualities are crucial for efficiently resolving issues, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the main challenges of providing technical support remotely, and how can I overcome them?

One of the main challenges in a Work From Home Technical Support role is troubleshooting issues without direct physical access to user devices. This requires strong communication skills to guide customers through technical steps clearly and patiently. Additionally, staying organized and managing multiple support tickets simultaneously can be demanding. To overcome these challenges, it's important to leverage remote access tools, maintain thorough documentation, and participate actively in virtual team meetings to stay connected with colleagues and share solutions.

What is a Work From Home Technical Support job?

A Work From Home Technical Support job involves assisting customers or employees with technical problems related to software, hardware, or various IT services, all while working remotely from your own location. These professionals troubleshoot issues, provide guidance, and may resolve problems via phone, chat, email, or remote desktop tools. The role typically requires strong communication skills, technical knowledge, and the ability to work independently. Many companies provide training and support for remote technical support staff. This job is popular for its flexibility and the opportunity to work from anywhere with a reliable internet connection.

What is the difference between Work From Home Technical Support vs Customer Service Representative?

AspectWork From Home Technical SupportCustomer Service Representative
Required CredentialsTechnical certifications, troubleshooting skillsCommunication skills, customer service training
Work EnvironmentHome office, technical tools, remote setupHome office, call center software, remote setup
Employer & Industry UsageIT companies, tech support firmsRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

Work From Home Technical Support focuses on resolving technical issues and troubleshooting products remotely, often requiring technical certifications. Customer Service Representatives handle customer inquiries and provide support related to products or services, emphasizing communication skills. Both roles are remote, but they serve different functions within various industries.

What are popular job titles related to Work From Home Technical Support jobs in Toronto, ON? For Work From Home Technical Support jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Work From Home Technical Support jobs in Toronto, ON look for? The top searched job categories for Work From Home Technical Support jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Work From Home Technical Support jobs? Cities near Toronto, ON with the most Work From Home Technical Support job openings:
Sales Representative - Work from Home

Sales Representative - Work from Home

Globe Life

Mississauga, ON • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

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Globe Life Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

183rd of 258 rated insurance


Job description

Job Overview

Ready to grow your career while making a meaningful impact—all from home?
Join our remote sales team and help clients protect their financial future through personalized solutions. We provide full training, mentorship, and company-generated leads so you can focus on building relationships and achieving results.
Key Responsibilities

  • Connect with clients virtually to identify needs and recommend tailored solutions.
  • Recommend personalized solutions that align with each client’s goals and needs.
  • Process applications and ensure all necessary documentation is completed accurately.
  • Build lasting relationships by providing exceptional service and follow-up support.


What Makes You a Great Fit

  • Prior sales or any client-facing experience preferred.
  • Strong communication and people skills.
  • Knowledge in using Zoom and dialing applications.
  • Life and health insurance licenses are highly desirable, but if not licenses, we assist in getting one.


Perks & Opportunities

  • 100% Remote / Work from Home setup
  • Flexible schedule for better work-life balance.
  • This role offers an uncapped commission-based plus bonuses that is paid weekly.
  • Opportunity for long-term residual income potential, giving you unlimited earning potential based on your work ethic.
  • Recognition, bonuses, and all-expense-paid incentive trips.
  • Health benefits available after 90 days.
  • Comprehensive training program provided - no prior experience required
  • Opportunities for career growth and leadership development.
  • Be part of a supportive, award-winning team culture.


Apply today to join a company that values growth, leadership, and success—while giving you the freedom to work from home and build your future!

Company Description

AO Globe Life
We are in a facet of the life insurance industry that very few people know about. We meet with our families virtually to assist them with the benefits that best fits their needs Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada.

What Globe Life Insurance employees say

Pay

Benefits

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