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Technical Support Associate Jobs in Windsor, ON (NOW HIRING)

Trojan Technologies

Applications Engineer

Windsor, ON · On-site +1

... technical customer support, or similar experience. * Experience performing equipment design ... An associate's position within the salary range will be based on several factors, including, but ...

Zekelman

Logistics Analyst

Harrow, ON

CA$55K - CA$63K/yr

... role in supporting transportation operations by maintaining and enhancing the company ... This position requires strong analytical skills, attention to detail, and technical proficiency ...

Gates Corporation

Controls Engineer

Windsor, ON

Provide electrical controls project management support on new process development, new equipment ... Communicate effectively both written and verbal with associates, peers, managers, and technical ...

ICONIX Waterworks

Account Manager

Windsor, ON

CA$85K/yr

Maintains a clear channel of communication with customers and associates, aligning with ICONIX ... Choose from flexible healthcare coverage designed to support all ages and stages of life * Employee ...

ICONIX Waterworks

Account Manager

Windsor, ON · On-site

CA$85K/yr

Maintains a clear channel of communication with customers and associates, aligning with ICONIX ... Choose from flexible healthcare coverage designed to support all ages and stages of life * Employee ...

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Windsor, ON

Technical Support Associate information

See Windsor, ON salary details

$8

$19

$28

How much do technical support associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for technical support associate in Windsor, ON is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.97 and $23.05 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Windsor, ON?

The most popular types of Technical Support jobs in Windsor, ON are:

What are popular job titles related to Technical Support Associate jobs in Windsor, ON?

For Technical Support Associate jobs in Windsor, ON, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Windsor, ON look for?

The top searched job categories for Technical Support Associate jobs in Windsor, ON are:

What cities near Windsor, ON are hiring for Technical Support Associate jobs?

Cities near Windsor, ON with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Windsor, ON as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,787 per year, or $19.1 per hour.

Warehouse Associate

Premier Truck Group ? East Region

Windsor, ON

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 19 days ago

Job description

We are so excited you are interested in our Warehouse Associate opportunity!

Premier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up to date with practices that support today’s changing environment.

Winners Work Here!

Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

Who is Premier Truck Group?

Premier Truck Group is headquartered in Dallas, Texas, with nearly 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.  We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?

When you join our team, you’re rewarded with the opportunity work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistant Programs

Paid Holidays and Paid Time Off

Group RRSP with Employer Match

Training

Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Warehouse Associate Responsibilities:

  • Check, package, and prepare merchandise for shipment.
  • Receive incoming merchandise from suppliers.
  • Input information into the computer and files as required.
  • Assist with core inspection and warranty tracking.
  • Pull, organize, and log orders for ship out or delivery as required.
  • Stock, maintain, locate parts in proper bins and mark products.

Warehouse Associate Requirements:

  •  A high school diploma and/or GED is required. Combination of education, training, or experience that provides the required knowledge, skill, and abilities.
  • 3 year industry experience.
  • Technical knowledge of truck parts an asset.

Ready to Join?

Apply now to learn more about what Premier Truck Group has to offer!

Premier Truck Group is an equal opportunity employer.

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