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Technical Support Associate Jobs in Remote, OR (NOW HIRING)

ASK Consulting

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Warehouse AutomationManager (Software) (277145)

OR · On-site

$140K/yr

Leads or assists with training and support of automated Material Handling solutions. * Participates ... Ability to write functional and technical specifications. * Strong decision-making skills and ...

TLC

Radiology - X-Ray Tech

Coos Bay, OR

... support diagnostic accuracy. Qualifications * Associate's degree or completion of an accredited ... Excellent communication, technical, and patient care skills. Benefits * Competitive pay and ...

Roseburg

Quality Technician I

Dillard, OR

$17.50 - $23.75/hr

... supporting all safety, environmental and quality regulations, product testing and adherence to ... Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ...

Roseburg

Quality Technician I

Coquille, OR · On-site

$19 - $25.75/hr

... supporting all safety, environmental and quality regulations, product testing and adherence to ... Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ...

Roseburg Forest Products

Quality Technician I

Dillard, OR · On-site

$17.50 - $23.75/hr

... supporting all safety, environmental and quality regulations, product testing and adherence to ... Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ...

Roseburg Forest Products

Quality Technician I

Coquille, OR · On-site

$19 - $25.75/hr

... supporting all safety, environmental and quality regulations, product testing and adherence to ... Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ...

Verdantas

Senior Professional Surveyor

Coos Bay, OR

$120K/yr

... legal and technical standards, and supports engineering, construction, and land development ... Associate orBachelor'sDegree * 8+years of experiencewith conducting and overseeing land surveys

Verdantas

Senior Professional Surveyor

Coos Bay, OR · On-site

$120K/yr

... legal and technical standards, and supports engineering, construction, and land development ... Associate or Bachelor's Degree * 8+ years of experience with conducting and overseeing land surveys

Infiltrator Water Technologies

IWT

Sutherlin, OR

Coordinate prototype builds and support pilot-production runs. * Identify, troubleshoot, and resolve technical issues throughout the product lifecycle. * Ensure new products meet industry standards ...

Apex Tool Group, LLC

Territory Sales Manager

OR · On-site +1

... technical knowledge regarding function and application. * Develop an end-user funnel to target ... Works closely with internal support functions (marketing, product development, operations, customer ...

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Technical Support Associate information

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How much do technical support associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for technical support associate in Remote, OR is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Remote, OR? The most popular types of Technical Support jobs in Remote, OR are:
What job categories do people searching Technical Support Associate jobs in Remote, OR look for? The top searched job categories for Technical Support Associate jobs in Remote, OR are:
What cities near Remote, OR are hiring for Technical Support Associate jobs? Cities near Remote, OR with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Warehouse AutomationManager (Software) (277145)

Warehouse AutomationManager (Software) (277145)

ASK Consulting

On-site

$140K/yr

Contractor

Posted 4 days ago

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Job description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Warehouse AutomationManager (Software)

Location: Remote

Duration: Direct Hire Permanent Role

Salary : $140K Annually on W2 (With Benefits)

Job Description:

Under the direction of a Sr. Manager or Director, the Manager implements, inspects, integrates, tests, and supports various Material Handling Software solutions and implementations that form key business operations.

Key Responsibilities:

  • Leads or assists the Project Teams with implementation, functional specifications, interface specification, testing, issue tracking, and trend analysis.
  • Leads or assists corporate and/or division MHE enhancement projects with evaluations, implementation plans, testing, documentation, delivery, deployment for project software/systems/hardware/equipment, and project closeout.
  • Leads or assists with training and support of automated Material Handling solutions.
  • Participates in the design, development,testing, and implementation of technologies to best meet the organizations cybersecurityneeds.

General Responsibilities:

  • Leads or assists with preparation of preliminary user requirements as well as, WCS support/modifications and documentation materials for all division systems.
  • Leads or assists in the development and rollout of training programs and materials that will assist the end-users and customers in better utilizing new or enhanced applications.
  • Assists with business intelligence initiatives and projects.
  • Ability to work evenings and weekends as necessary to support division processing.
  • Performs related duties as assigned.


Experience and Educational Requirements:

  • The candidate requires an understanding of Software solutions.
  • Normally requires some training in fields such as business, project management, administration, accountancy, sales, marketing, computer sciences generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
  • Normally requires a minimum of six (6) years of directly related and progressively responsible experience.

Key Skills and Expertise:

  • Programming skills in SQL Server/Oracle and/or Visual Studio/Java are required.
  • Experience with Warehouse Material Handling and Automation Systems is a must.
  • Experience with writing Test plans and testing is a must.
  • Experience with XML, FTP, and Telnetis a plus.
  • Experience with Python, Azure, Power BI, and VMWare is a plus.
  • Familiarity with Functional and Interface Specification as well as Integration of various components into a larger system is a plus.
  • Demonstrated issue resolution, analytical and problem-solving skills, including debugging application code and interface messaging.

General Requirements:

  • Ability to communicate effectively both orally and in writing with various levels within the organization (Technica land non-technical resources, external vendors, etc.).
  • Demonstrated knowledge of project management concepts and associated tool usage.
  • Good interpersonal skills; effective team player.
  • Ability to write functional and technical specifications.
  • Strong decision-making skills and customer service skills.
  • Ability to work on several initiatives, production issues, etc. while meeting committed development delivery dates and managing individuals/teams as required.
  • Ability to prioritize workload and consistently meet deadlines.
  • Strong organizational skills; attention to detail.
  • Willing to travel up to 20% in a year.


About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.