ZipRecruiter

Log In

1

Technical Support Associate Jobs in Miami, FL (NOW HIRING)

Akumincorp

Field Support Technician

Fort Lauderdale, FL · On-site

$19 - $25.75/hr

The role of the Field Support Technician is to provide full-time, office-based technical support ... Associate's Degree Information technology or related field, or 3 years of experience in handling ...

Akumincorp

Field Support Technician

Sunrise, FL · On-site

$18.75 - $25.75/hr

The role of the Field Support Technician is to provide full-time, office-based technical support ... Associate's Degree Information technology or related field, or 3 years of experience in handling ...

Akumin

Field Support Technician

Plantation, FL · On-site

$19.50 - $26.75/hr

The role of the Field Support Technician is to provide full-time, office-based technical support ... Associate's Degree Information technology or related field, or 3 years of experience in handling ...

Akumincorp

Field Support Technician

Plantation, FL · On-site

$19.50 - $26.75/hr

The role of the Field Support Technician is to provide full-time, office-based technical support ... Associate's Degree Information technology or related field, or 3 years of experience in handling ...

Akumincorp

Field Support Technician

Miami, FL · On-site

$19 - $25.75/hr

The role of the Field Support Technician is to provide full-time, office-based technical support ... Associate's Degree Information technology or related field, or 3 years of experience in handling ...

Synergistix

IT Support Specialist II

Sunrise, FL · On-site

Position Summary: The IT Support Specialist II will provide advanced technical support and ... High School diploma required, Associate's degree or higher strongly preferred. Work experience will ...

New

previous pagenext page

Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Miami, FL

Technical Support Associate information

See Miami, FL salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical support associate in Miami, FL is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $25.29 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Miami, FL?

The most popular types of Technical Support jobs in Miami, FL are:

What are popular job titles related to Technical Support Associate jobs in Miami, FL?

For Technical Support Associate jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Miami, FL look for?

The top searched job categories for Technical Support Associate jobs in Miami, FL are:

What cities near Miami, FL are hiring for Technical Support Associate jobs?

Cities near Miami, FL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Technical Advisor - LCC Equipment

Liebherr

Hialeah Gardens, FL • On-site

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Liebherr rating

8.7

Company rating: 8.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

58th of 499 rated machine equipment manufacturers

Job description

Diagnose, adjust and repair port equipment such as harbor mobile cranes, reach stackers, ship cranes over the phone and via email. Provide technical support to service engineers and customers as needed. Assist service engineers, customers and spare parts department with part related questions. Provide technical training and support to service engineers and customers as needed. Travel to customer locations to provide the highest level of technical support when required. Maintains and operates the service department when the service manager is out of the office. Sets the positive example in punctuality and professional demeanor by respectful communication with all levels of staff, keeping work areas clean and orderly, and promoting safety regulations and all other company programs.
  • * For consideration, all candidates must apply through our online career portal to be considered for this opportunity. Please note that resumes submitted via email will not be reviewed.
  • * This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Responsibilities
Essential Job Duties:
  • Test mechanical products and equipment after repair or modification to ensure proper performance and compliance with manufacturer's specifications.
  • Repair and replace damaged or worn parts.
  • Operate and inspect machines or heavy equipment in order to diagnose defects.
  • Dismantle and reassemble heavy equipment using hoists and hand tools.
  • Clean, lubricate and perform other routine maintenance work on equipment and vehicles.
  • Examine parts for damage or excessive wear using micrometers and gauges.
  • Read, understand, and interpret operating manuals, parts manuals, blueprints and technical drawings.
  • Overhaul and test machines or equipment to ensure operating efficiency.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions using test instruments such as handheld computers, motor analyzers, chassis charts and pressure gauges.
  • Inspect and verify dimensions and clearances of parts to ensure conformance to factory specifications.
  • Complete assigned paperwork as instructed.
  • Oversees the maintenance of quality standards through visual and mechanical inspection methods.
  • Promotes a safe work environment by ensuring the group and self follow established safety procedures.
  • Oversees the handling and disposing of hazardous wastes, such as toner, oil, antifreeze, transmission fluid, auto parts cleaner, and similar material.
  • Successfully complete factory authorized training.
  • Demonstrate working knowledge of Sculi and Crane Management software.
  • Prepare for jobs by checking parts and drawings for accuracy and completeness.
  • Complete jobs independently with little assistance from others.
  • Properly fill out working reports, hour's reports, timesheets, hour's overviews and expense reports.
  • Assist customers with troubleshooting and part related questions when needed.
  • Attends training sessions as required.
  • Maintains a minimum set of tools required for job performance.
  • Cares and maintains company tools, machines and equipment.
  • Maintains a positive attitude and role model for the other employees to follow.
  • Maintains company service literature, and maintains a high awareness of technical changes.
  • Assumes the lead person position.
  • Trains and/or mentors others in the department.

Competencies
Position Specific Competencies:
  • Must be able to comprehend, speak and write the English language.
  • Demonstrates initiative to visualize, organize, manage, and complete projects in individual and group settings.
  • Ability to interface with all levels of staff.
  • Demonstrates ability to handle confidential information.
  • Assist the Company in any necessary duties to achieve Company goals.
  • Perform other related duties as assigned.
  • Proficiency in PC based word processing and spreadsheets.
  • Ability to multi-task while completing work in a competent and professional manner.

Education and Experience:
  • Associate's degree or equivalent from two-year College or technical school; or five (5) years related experience and/or training in repair and maintenance of relevant equipment; or equivalent combination of education and experience.

Additional Requirements:
  • Travel domestically and internationally up to 25% of the time.
  • Ability to obtain and maintain a valid driver license and passport.
  • Ability to work weekends or on call duty.

Our Offer
Pay Range: $120,000.00 - $150,000.00
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
The company
In line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.
Location
Liebherr USA Co.
15101 North West 112th Avenue
33018 Hialeah Gardens, FL
United States (US)
Contact
Jose Matrille
zay.matrille@liebherr.com

What Liebherr employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply