ZipRecruiter

Log In

1

Technical Support Associate Jobs in Independence, KY

Designeers Midwest

TECHNICAL ASSOCIATE

Evendale, OH · On-site

$16/hr

TECHNICAL ASSOCIATE (NO Machinists) $16/Hour 1st and 2nd shift (must be able to train on 1st shift ... shift: 2PM to 10:30 PM The Technician will support coating process development and ...

Dean Dorton

IT Support Associate

Cincinnati, OH · On-site

$16.25 - $21/hr

About the Role The IT Support Associate serves as the first point of contact for client technology ... Technical Definition: your specialized knowledge & expertise associated with the work you perform ...

Maersk

Operations Support Associate

Erlanger, KY · On-site

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers ...

JLL

Meeting Room Support

Cincinnati, OH

$15.25 - $20.50/hr

As a Meeting Room Support associate, you will serve as a primary point of contact for all meeting ... You'll provide hands-on technical support by diagnosing and resolving audio-visual issues ...

next page

Showing results 1-20

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Independence, KY

Technical Support Associate information

See Independence, KY salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Independence, KY is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.01 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Independence, KY look for?

The top searched job categories for Technical Support Associate jobs in Independence, KY are:

What cities near Independence, KY are hiring for Technical Support Associate jobs?

Cities near Independence, KY with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Independence, KY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,565 per year, or $24.3 per hour.

TECHNICAL ASSOCIATE

Designeers Midwest

Evendale, OH • On-site

$16/hr

Contractor

Re-posted 14 days ago

Job description

Company Description

We are an IT, manufacturing and engineering recruiting agency we provide contract, contract-to-direct and direct hire opportunities.

Job Description

TECHNICAL ASSOCIATE (NO Machinists)  $16/Hour
1st and 2nd shift (must be able to train on 1st shift, 6 am - 2:30 pm, for 1 month). 
Shifts will be as follows: 1st Shift: 6AM to 2:30PM
2nd shift: 2PM to 10:30 PM
The Technician will support coating process development and industrialization efforts, coating equipment operation and maintenance, and data documentation and reporting.
DESIRED: Maintenance mechanic that has hands-on experience with operation plans.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply