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Technical Support Associate Jobs in Florence, SC

Senior Analyst

Sellers, SC ยท On-site

$70K - $80K/yr

Technical writing experience is preferred * Experience supporting DoD, DHS, or USCG HQ clients as a ... Associates, LLC is an E-Verify company and an Equal Opportunity/Affirmative Action Employer. All ...

Sales Support Manager - Customer Support The Associate Project Manager will be responsible for ... and reporting, technical, order assistance, payment-related assistance) and coordination of ...

Sales Support Manager - Customer Support __ The Associate Project Manager will be responsible for ... and reporting, technical, order assistance, payment-related assistance) and coordination of ...

Warehouse Associate

Florence, SC ยท On-site

$15.50 - $18.25/hr

Job Summary The Warehouse Associate supports the operation functions of the warehouse. Receives ... technical assistance, Will Call, and other functions, as needed. * May provide delivery of material ...

Warehouse Associate

Florence, SC

$15.50 - $18.25/hr

Job Summary The Warehouse Associate supports the operation functions of the warehouse. Receives ... technical assistance, Will Call, and other functions, as needed. * May provide delivery of material ...

Warehouse Associate

Florence, SC ยท On-site

$15.50 - $18.25/hr

Job Summary The Warehouse Associate supports the operation functions of the warehouse. Receives ... technical assistance, Will Call, and other functions, as needed. * May provide delivery of material ...

Warehouse Associate

Florence, SC ยท On-site

$12.50 - $15/hr

Job Summary The Warehouse Associate supports the operation functions of the warehouse. Receives ... technical assistance, Will Call, and other functions, as needed. * May provide delivery of material ...

Associates degree in a technical/electronics field or equivalent military training required ... supported, and empowered to thrive. This culture reflects our belief that our people are our ...

Showing results 21-40

Technical Support Associate information

See Florence, SC salary details

$10

$23

$55

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Florence, SC is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Florence, SC? The most popular types of Technical Support jobs in Florence, SC are:
What are popular job titles related to Technical Support Associate jobs in Florence, SC? For Technical Support Associate jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Florence, SC look for? The top searched job categories for Technical Support Associate jobs in Florence, SC are:
What cities near Florence, SC are hiring for Technical Support Associate jobs? Cities near Florence, SC with the most Technical Support Associate job openings:

Adjunct Mechatronics Instructor

Florence-Darlington Technical College

Florence, SC โ€ข On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 hours ago


Job description

Salary: Depends on Qualifications
Location : Florence
Job Type: Adjunct
Job Number: 202400234
Division: Academic Affairs
Department: Machine Tool
Opening Date: 04/13/2026
Closing Date: 12/31/2026 11:59 PM Eastern
Description
General Responsibilities:
Deliver high-quality instruction in industrial maintenance and mechatronics courses (e.g., electrical systems, PLCs, hydraulics/pneumatics, robotics, mechanical systems). Follow course syllabi aligned with program outcomes and industry standards. Use a variety of instructional methods (lecture, lab, hands-on training, simulations). Integrate real-world applications and industry practices into instruction. Provide hands-on lab instruction using industry-standard equipment and tools. Enforce all safety procedures and ensure a safe learning environment. Maintain lab equipment and report maintenance or supply needs. Provide academic advising related to course content and career pathways. Support student success through tutoring, mentoring, and timely feedback. Evaluate student performance through tests, labs, projects, and assignments. Maintain accurate and timely records of attendance and grades. Submit grades and required reports by institutional deadlines. Assist with curriculum updates to ensure alignment with industry needs. Support program accreditation and assessment efforts when requested. Participate in departmental meetings as required. Promote workforce readiness by incorporating employability skills. Stay up to date on current industry trends and technologies. Assist with student job placement efforts and industry partnerships when applicable. Adhere to institutional policies, procedures, and academic standards. Use the college's Learning Management System (LMS) effectively. Complete required training and professional development.
Examples of Duties
Job Functions:
-Integrate real-world applications and industry practices into instruction.
-Provide hands-on lab instruction using industry-standard equipment and tools.
-Enforce all safety procedures and ensure a safe learning environment.
-Maintain lab equipment and report maintenance or supply needs.
-Provide academic advising related to course content and career pathways.
-Support student success through tutoring, mentoring, and timely feedback.
-Evaluate student performance through tests, labs, projects, and assignments.
-Maintain accurate and timely records of attendance and grades.
-Submit grades and required reports by institutional deadlines.
-Assist with curriculum updates to ensure alignment with industry needs.
-Support program accreditation and assessment efforts when requested.
-Participate in departmental meetings as required.
-Promote workforce readiness by incorporating employability skills.
-Stay up to date on current industry trends and technologies.
-Assist with student job placement efforts and industry partnerships when applicable.
-Adhere to institutional policies, procedures, and academic standards.
-Use the college's Learning Management System (LMS) effectively.
-Complete required training and professional development.
Typical Qualifications
Minimum Requirements:
Associate Degree (AAS) in Industrial Maintenance, Mechatronics, Electrical Technology, Mechanical Technology, or a closely related field. Minimum of 3-5 years of relevant industrial experience in areas such as manufacturing, automation, maintenance, robotics, PLCs, or electromechanical systems. Demonstrated knowledge of industrial systems, including electrical controls, PLC programming, hydraulics/pneumatics, and mechanical systems. Ability to safely operate and instruct students on industry-standard equipment and tools. Basic computer skills and the ability to use a Learning Management System (LMS). Strong communication and interpersonal skills. Commitment to student success and workforce development.
Preferred Requirements:
Bachelor's degree in Engineering Technology, Mechatronics, Industrial Technology, or a related field. Prior teaching or training experience in a technical college, community college, or industry setting. Industry-recognized certifications (e.g., MSSC CPT, Siemens Mechatronics, FANUC, OSHA, NCCER, or similar). Experience with advanced automation systems, robotics, VFDs, and industrial networking. Familiarity with outcomes-based instruction. Experience using modern instructional technologies and simulation software. Strong connections with local industry and workforce partners.
Supplemental Information
Anticipated Work Hours:
Varies; dependent on course schedule.
How To Apply:
Please complete the State application to include current and previous work history and education. A resume' may be attached, but not substituted for completing work history and education sections of the application. Please upload copies of all College transcripts with your application and resume'. Florence-Darlington Technical College, P.O. Box 100548, Florence, SC 29502-0548. EOE/AA/ADA/M/F/D/V are encouraged to apply.
To claim Veteran's Preference, all eligible persons must select their veteran's status on the application and submit a DD Form 214. Certificate of Release or Discharge from Active Duty upon request and prior to an interview. Persons claiming veteran status without accompanying documentation (DD Form 214) shall not receive preference. "Veteran" means a person who served in any branch of the United States Armed Forces on active duty, for reasons other than training, and was discharged under honorable conditions.
Classification:
UZ01 - Adjunct
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in , which includes prescription coverage and wellness benefits. include dental, vision, term life insurance, long term disability and flexible spending accounts for health and childcare expenses.
Retirement Benefits
State employees are also offered , including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the , which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for , including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.