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Technical Support Associate Jobs in Florence, SC

Staffingine LLC

Technical Associate

Hartsville, SC · On-site

Technical Associate Job Location: Hartsville, SC Job Type: Full Time * Provide technical support and resolve user or system issues promptly. * Assist in the installation, configuration, and ...

Olsten

Tier 1 Helpdesk Associate

Florence, SC · On-site

$18/hr

Tier 1 Helpdesk Associate Pay: $18.00/hour (based on experience) Schedule: Monday-Friday, 8:00 AM ... Responsibilities: ✅ Answer incoming customer calls and provide technical support ✅ Create and ...

New

Olsten

Tier 1 Helpdesk Associate

Florence, SC · On-site

$18/hr

Tier 1 Helpdesk Associate Pay: $18.00/hour (based on experience) Schedule: Monday-Friday, 8:00 AM ... Responsibilities: ✅ Answer incoming customer calls and provide technical support ✅ Create and ...

Olsten

Tier 1 Helpdesk Associate

Florence, SC

$18/hr

Tier 1 Helpdesk Associate Pay: $18.00/hour (based on experience) Schedule: Monday-Friday, 8:00 AM ... Responsibilities: ✅ Answer incoming customer calls and provide technical support ✅ Create and ...

New

Sonoco

Technical Accounting Lead

Hartsville, SC · On-site

$191K - $215K/yr

Support the Company's external reporting function, ensuring that the financial statements and ... Associate Director, Technical Accounting: The annual base salary range for this role is from $176 ...

LSU AgCenter

Research Associate 5

Patrick, SC · On-site

Provides direct management support in initiating and developing contacts with grant/contract ... Manage and coordinate project roles, research tasks, and technical deliverables. 5% Other duties as ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Florence, SC

Technical Support Associate information

See Florence, SC salary details

$10

$23

$55

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Florence, SC is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Florence, SC? The most popular types of Technical Support jobs in Florence, SC are:
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What cities near Florence, SC are hiring for Technical Support Associate jobs? Cities near Florence, SC with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Technical Associate

Staffingine LLC

Hartsville, SC • On-site

Full-time

Re-posted yesterday

Job description

Job Title: Technical Associate   
Job Location: Hartsville, SC 
Job Type: Full Time 

Job Description:  

  • Provide technical support and resolve user or system issues promptly. 

  • Assist in the installation, configuration, and maintenance of software, hardware, or lab equipment (depending on industry). 

  • Perform data entry, testing, and analysis to support technical operations. 

  • Document processes, update user manuals, and maintain accurate technical records. 

  • Collaborate with cross-functional teams to support project implementation and improvement initiatives. 

  • Conduct quality checks to ensure systems and products meet operational standards. 

  • Monitor performance metrics and report findings to management. 

  • Assist in training or onboarding users on new technologies, tools, or procedures. 

Qualifications: 

  • Must have a 4 year bachelor's degree in chemistry, Polymer Science, Material Science, or other related fields 

  • A minimum of 5 year experience in formulating water based adhesives; knowledge in paperboard and food grade packaging desirable. 

  • Ability to aggressively attack complex problems and identify feasible or optimal solutions. 

  • Ability to simultaneously lead or participate in multiple cross-functional teams in a dynamic, fast paced environment.