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Technical Support Associate Jobs in Florence, SC

Olsten

Electrical Engineer III

Florence, SC · On-site

$60.15 - $67.67/hr

Prepare technical drawings and documentation for manufacturing * Lead root cause analysis and ... Support supply chain efforts, including sourcing, cost reduction, and parts availability * Develop ...

Olsten

Electrical Engineer III

Florence, SC

$60.15 - $67.67/hr

Prepare technical drawings and documentation for manufacturing * Lead root cause analysis and ... Support supply chain efforts, including sourcing, cost reduction, and parts availability * Develop ...

Olsten

Electrical Engineer III

Florence, SC · On-site

$60.15 - $67.67/hr

Prepare technical drawings and documentation for manufacturing * Lead root cause analysis and ... Support supply chain efforts, including sourcing, cost reduction, and parts availability * Develop ...

Olsten

Machine Operator

Florence, SC · On-site

$18 - $19/hr

This role supports production quality, performs preventive maintenance activities, and contributes ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Olsten

Machine Operator

Florence, SC · On-site

$18 - $19/hr

This role supports production quality, performs preventive maintenance activities, and contributes ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Olsten

Machine Operator

Florence, SC · On-site

$18 - $19/hr

This role supports production quality, performs preventive maintenance activities, and contributes ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Florence, SC

Technical Support Associate information

See Florence, SC salary details

$10

$23

$55

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Florence, SC is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Florence, SC? The most popular types of Technical Support jobs in Florence, SC are:
What are popular job titles related to Technical Support Associate jobs in Florence, SC? For Technical Support Associate jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Florence, SC look for? The top searched job categories for Technical Support Associate jobs in Florence, SC are:
What cities near Florence, SC are hiring for Technical Support Associate jobs? Cities near Florence, SC with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

ADVANCED SKILL MECHANIC (FOOD INDUSTRY, PLC KNOWLEDGE)

UNAKA COMPANY, Inc.

Bennettsville, SC • On-site

$24 - $30.75/hr

Full-time

Re-posted 20 days ago

Job description

Description
Job Summary: We are seeking an experienced, highly skilled mechanic with a strong background in the food industry. The ideal candidate will possess advanced mechanical skills, experience with food-processing or packaging equipment, and a working knowledge of Programmable Logic Controllers (PLCs). This role is responsible for the maintenance, repair, and troubleshooting of complex machinery to ensure safe, efficient, and reliable plant operations.
Key Responsibilities:
• Perform preventative and corrective maintenance on food processing and packaging equipment.
• Diagnose and troubleshoot mechanical, electrical, and PLC-related issues.
• Read and interpret mechanical, electrical, and PLC schematics.
• Install, modify, and upgrade machinery as needed.
• Maintain detailed maintenance records and documentation.
• Ensure equipment and work area meet all safety and food safety requirements.
• Collaborate with production, engineering, and quality teams to support continuous improvement.
• Train and mentor junior mechanics and technicians as needed.
Qualifications:
• Minimum 5 years of mechanical maintenance experience in a food manufacturing environment.
• Proven knowledge of food safety and GMP requirements.
• Working knowledge of PLCs (Allen-Bradley, Siemens, or similar).
• Strong troubleshooting and problem-solving skills.
• Ability to read and interpret technical drawings and manuals.
• Familiarity with electrical systems, pneumatics, and hydraulics.
• Excellent communication and teamwork skills.
• Willingness to work flexible hours and respond to emergencies.
Education: High school diploma or GED required. Technical certificate or associate degree in industrial maintenance, mechatronics, or related field preferred.
Physical Demands: Ability to lift 50 lbs., climb ladders, work in confined spaces, and stand for extended periods.
Experience: Minimum 3-5 years in the food processing industry
Skills: Strong troubleshooting and diagnostic abilities for electrical, electronic, and mechanical systems.
Familiarity with preventive and predictive maintenance practices.
SOPAKCO is committed to providing equal employment opportunities and ensuring fair treatment for all employees, regardless of race, religion, sex, national origin, age, disability, genetic information, or any other protected status. This commitment aligns with all applicable federal, state, and local laws. Additionally, we require adherence to all state and federal food manufacturing laws, food safety requirements, good manufacturing practices (GMPs), and other standard industry manufacturing practices at all times.
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About Unaka

Sourced by ZipRecruiter

Industry

Construction materials wholesalers

Company size

51 - 200 Employees

Headquarters location

Greeneville, TN, US

Year founded

1959

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