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Technical Support Associate Jobs in Florence, SC

U.S. Navy

Linguist

Mullins, SC

... technical intelligence for fleet commanders and national intelligence agencies. • Work with ... associate degree in their language of study. Advanced training may support bachelor degree ...

U.S. Navy

Linguist

Timmonsville, SC

... technical intelligence for fleet commanders and national intelligence agencies. • Work with ... associate degree in their language of study. Advanced training may support bachelor degree ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Florence, SC

Technical Support Associate information

See Florence, SC salary details

$10

$23

$55

How much do technical support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support associate in Florence, SC is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.58 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Florence, SC?

The most popular types of Technical Support jobs in Florence, SC are:

What are popular job titles related to Technical Support Associate jobs in Florence, SC?

For Technical Support Associate jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Florence, SC look for?

The top searched job categories for Technical Support Associate jobs in Florence, SC are:

What cities near Florence, SC are hiring for Technical Support Associate jobs?

Cities near Florence, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,654 per year, or $23.9 per hour.

Medical Assistant - FT - McLeod Cardiology Associates - Florence

McLeod Health

Florence, SC

$17.25 - $22/hr

Full-time

Re-posted 20 days ago

McLeod Health rating

6.5

Company rating: 6.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

614th of 898 rated healthcare providers

Job description

Medical Assistant - FT - McLeod Cardiology Associates - Florence 

Responsibilities:

Job Summary:

The Medical Assistant provides clinical and administrative support to providers and patients in a physician office environment. Assists in delivering quality patient care by preparing patients for examination and treatment, performing clinical procedures within scope of practice, and supporting efficient clinic operations. Maintains patient confidentiality, promotes patient safety, and contributes to a positive patient experience.

Key Responsibilities:

  1. Prepares and rooms patients, obtaining and documenting patient histories, vital signs, chief complaints, and other pertinent information.
  2. Assists providers with examinations, treatments, procedures, and diagnostic testing.
  3. Performs specialized tests, specimen collection, and other clinical procedures as ordered by a provider or approved standing orders.
  4. Prepares, cleans, and stocks examination and treatment rooms; maintains clinical supplies and equipment.
  5. Cleans, disinfects, and sterilizes instruments and equipment in accordance with established standards.
  6. Administers medications, immunizations, and treatments within scope of practice and organizational policy.
  7. Provides patient education and reinforces treatment plans, follow-up instructions, and preventive care information.
  8. Maintains accurate and timely documentation in the electronic medical record.
  9. Recognizes and responds appropriately to patient needs and communicates concerns to the provider.
  10. Performs additional duties as assigned to support departmental and organizational goals.

Qualifications:

Education & Experience:

  • Graduate from an accredited CMA program.

Licenses & Certifications:

  • Certified Medical Assistant (CMA)
  • Basic Life Support (BLS) within 6 months of hire

Essential Skills:

  • Strong computer skills.
  • Requires excellent written and verbal communication skills.

Requirements:
  Degrees:

  • Technical Degree

  Licenses and Certifications:

  • Certified Medical Assistant
  •  Basic Life Support

 Memberships:

  • Occupation Risk Assessment

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.

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About McLeod Health

Sourced by ZipRecruiter

McLeod Health is the region's destination for medical excellence. Our excellence extends from the Midlands to the Coast along the border of North and South Carolina - serving more than one million people. As medical needs grow - we grow, expand, and improve our facilities and services. The McLeod Health network is comprised of 7 hospitals with locations in Florence, Darlington, Dillon, Manning, Cheraw, Loris, and Little River. We have also expanded into the Carolina Forest area of Myrtle Beach for patients looking for primary care and family physicians. Founded over a century ago, McLeod is a locally owned, not-for-profit healthcare system which features the strength of more than 800 physicians and 2,000 registered nurses, and more than 8,500 employees. McLeod constantly seeks to improve patient care with efforts that are physician led, data-driven and evidence-based.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Florence, SC, US

Year founded

1906

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