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Technical Support Associate Jobs in Boca Raton, FL

Transunion

Sales Support Representative

Boca Raton, FL

$18.22 - $26.44/hr

... basic technical support while acting as a liaison between the customer and internal departments ... High school diploma required, associate's degree preferred. Prior professional work experience ...

Transunion

Sales Support Representative

Boca Raton, FL

$18 - $24.75/hr

... basic technical support while acting as a liaison between the customer and internal departments ... High school diploma required, associate's degree preferred. Prior professional work experience ...

TransUnion

Sales Support Representative

Boca Raton, FL

$18.22 - $26.44/hr

... basic technical support while acting as a liaison between the customer and internal departments ... High school diploma required, associate's degree preferred. Prior professional work experience ...

Flipany

Claims Associate

Fort Lauderdale, FL

$17 - $22.75/hr

Provide guidance and technical support to FLIPANY staff on claim preparation, documentation ... Associate's degree in Finance, Accounting, Business, or related field preferred. Minimum 2 years of ...

Flipany

Claims Associate

Fort Lauderdale, FL · On-site

$22/hr

The Claims Associate is responsible for independently managing the preparation, review, and ... technical support to FLIPANY staff on claim preparation, documentation procedures, and invoice ...

LARSON CANDO INC

IT Coordinator

Tamarac, FL · On-site

... or Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and technical experience. * 0-2 years of experience in an IT support, help ...

FLIPANY

Summer Claims Associate

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

The Claims Associate is responsible for independently managing the preparation, review, and ... technical support to FLIPANY staff on claim preparation, documentation procedures, and invoice ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Boca Raton, FL

Technical Support Associate information

See Boca Raton, FL salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for technical support associate in Boca Raton, FL is $23.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Boca Raton, FL? The most popular types of Technical Support jobs in Boca Raton, FL are:
What are popular job titles related to Technical Support Associate jobs in Boca Raton, FL? For Technical Support Associate jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Boca Raton, FL look for? The top searched job categories for Technical Support Associate jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Technical Support Associate jobs? Cities near Boca Raton, FL with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,742 per year, or $23.4 per hour.
Outside Product Support

Outside Product Support

Nextran Truck Centers

Fort Lauderdale, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Nextran Truck Centers rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

19th of 147 rated car dealerships

Job description

Nextran Truck CentersOutside Product Support - Ft. LauderdaleAre you looking to further develop your profession into a career? Are you driven by opportunity? Nextran Truck Centers is hiring!
Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

As a Outside Product Support Representative, you are a valued member of our team, performing:

  • Developing and implementing new strategies to grow revenue in the Parts and Service departments
  • Prospecting for new clients and reporting on business opportunities
  • Establishing new accounts from target account list
  • Assisting in developing and promoting new product lines
  • Serving as “point of contact” for customer complaints - taking ownership of customers’ issues by coordinating the dealerships and manufacturer’s resources for resolution.

Preferred Candidates have the following:

  • Strong interpersonal and communication skills
  • Ability to develop and maintain customer relationships
  • Minimum of three years of automotive/heavy-duty parts counter sales experience, outside parts sales experience, or service technical support experience
  • Ability to develop and execute an account-based marketing strategy
  • Proficiency in Microsoft Word and Excel

Nextran Core Hiring Competencies:

  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Decision quality - Making good and timely decisions that keep the organization moving forward

Notice Regarding Job Posting Scams

We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.

We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.

If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.

Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer

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