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Technical Support Associate Jobs in Boca Raton, FL

Old Republic

Title Agency Support Trainer

Boca Raton, FL · On-site

$30.75 - $41/hr

While not directly responsible for technical support of the platform, this role includes the ... Associate or Bachelor's degree in paralegal studies preferred. * Real Estate Paralegal ...

Pinewood.AI

Product Manager - OEM

Fort Lauderdale, FL · On-site

... technical considerations and delivery capacity. You'll also lead, guide and support Associate Product Managers and Project Delivery Managers, ensuring their work is aligned with product priorities ...

New

Pinewood.AI

Product Manager - OEM

Fort Lauderdale, FL · On-site

... technical considerations and delivery capacity. You'll also lead, guide and support Associate Product Managers and Project Delivery Managers, ensuring their work is aligned with product priorities ...

New

Pinewood.AI

Product Manager - OEM

Fort Lauderdale, FL · On-site

... technical considerations and delivery capacity. You'll also lead, guide and support Associate Product Managers and Project Delivery Managers, ensuring their work is aligned with product priorities ...

New

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Boca Raton, FL

Technical Support Associate information

See Boca Raton, FL salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technical support associate in Boca Raton, FL is $23.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.10 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Boca Raton, FL?

The most popular types of Technical Support jobs in Boca Raton, FL are:

What are popular job titles related to Technical Support Associate jobs in Boca Raton, FL?

For Technical Support Associate jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Boca Raton, FL look for?

The top searched job categories for Technical Support Associate jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Technical Support Associate jobs?

Cities near Boca Raton, FL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,742 per year, or $23.4 per hour.

Title Agency Support Trainer

Old Republic

Boca Raton, FL • On-site

$30.75 - $41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Deliver engaging software-focused training sessions during and after onboarding to support software adoption.

  • Support users by providing knowledge of software functionality to increase workflow efficiency.

  • Evaluate workflow processes and recommend enhancements to software platforms.

Job description

EASTERN TITLE DIVISION
Job Description:
The Agency Support Trainer is responsible for providing effective software training to support title agents and internal teams in utilizing the title and closing software platform. This role supports the onboarding process with training, enabling users to efficiently use features and functionality; streamlining workflows. This role blends training and support and requires an understanding of the real estate industry, its processes, and technical knowledge of software platforms. While not directly responsible for technical support of the platform, this role includes the responsibility to communicate with technical teams the business needs.
*This position is located in office and can be based out of any of our South Florida locations.
Daily Responsibilities may include:
  • Deliver engaging, software-focused training sessions during and after onboarding efforts to support software adoption.
  • Supports users by providing knowledge of software functionality that increases efficiency within workflows.
  • Serve as a subject matter expert on software platform and with confidence lead training sessions across varying levels of users.
  • Proficiency with facilitating effective and engaging virtual training sessions utilizing webinar platforms.
  • Maintain comprehensive, up-to-date knowledge of the evolving software platform.
  • Evaluate workflow processes to determine recommendations for enhancements to software platforms.
  • Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.
  • Ability to travel in-state and out of state, overnight and extended travel.

Experience Required:
  • Three years of participation in real estate closings (i.e., processing, searching title, utilizing closing software to produce closing documents, commitments, policies, etc..).
  • Three years using real estate and settlement industry related software applications required. Experience with Qualia, RamQuest, ResWare preferred.
  • Two years of education and training experience, which may include public speaking, leading real estate closings, directing group meetings, peer mentoring or any combination of such activities required.

Knowledge and Skills Required to be successful:
  • Experience in the real estate industry.
  • Ability to effectively communicate technical information to various audiences.
  • Advanced computer skills with strong proficiency in Microsoft Office Suite, Outlook, closing software platforms and virtual meeting platforms.
  • Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.
  • Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.

Education:
  • Associate or Bachelor's degree in paralegal studies preferred.
  • Real Estate Paralegal Certification preferred
  • Title agent license from the Florida Department of Financial Services

*Must maintain a valid Driver's License. Mileage reimbursement and cell phone allowance may also be available.
#LI-MB1 #RealEstateCloser #RealEstateProcessor #Qualia
Benefits may include:
  • Comprehensive medical, prescriptions, dental and vision plans
  • 401(k) plan with a discretionary company match
  • Shareholder Purchase and Reinvestment Plan
  • Basic life and accidental death and dismemberment insurance premium paid by the company
  • Voluntary supplemental life insurance for employees, spouses and dependent children
  • Fertility and Family Building Benefits
  • Paid Disability benefits
  • Paid time off programs
  • 11 Company paid holidays per year
  • Flexible spending account
  • Health savings account (available to High Deductible Health Plan participants only)
  • Employee Assistance Program
  • Educational Assistance Program
  • Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
  • Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
  • Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant Notice
Old Republic Title is an Equal Opportunity Employer

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