Associate's degree in Electrical Engineering or Technical Certification in Electronics. Minimum ... Provides technical troubleshooting skills to identify and propose solutions which support business ...
Associate's degree in Electrical Engineering or Technical Certification in Electronics. Minimum ... Provides technical troubleshooting skills to identify and propose solutions which support business ...
Provide technical support to field staff and contractors regarding metering issues * Contribute to ... Associate's degree in electrical engineering or electrical engineering technology from an ABET ...
Provide technical support to field staff and contractors regarding metering issues * Contribute to ... Associate's degree in electrical engineering or electrical engineering technology from an ABET ...
Associate Engineer
Orange, CT · On-site
Provide technical support to field staff and contractors regarding metering issues * Contribute to ... Associate's degree in electrical engineering or electrical engineering technology from an ABET ...
Associate Engineer
Orange, CT · On-site
Provide technical support to field staff and contractors regarding metering issues * Contribute to ... Associate's degree in electrical engineering or electrical engineering technology from an ABET ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
What You Bring * 4+ years of relevant experience providing technical support (MSP environment ... Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a ...
Production Support
Waterbury, CT · On-site
$20 - $21/hr
... technical support. Hours are 730am-4pm (M-F). Starting salary is $20-$21 depending on experience. Call 203-753-1113 for more information or stop by to fill out a job application at 61 Mattatuck ...
Quick apply
Production Support
Waterbury, CT · On-site
$20 - $21/hr
... technical support. Hours are 730am-4pm (M-F). Starting salary is $20-$21 depending on experience. Call 203-753-1113 for more information or stop by to fill out a job application at 61 Mattatuck ...
Production Support
Waterbury, CT · On-site
$20 - $21/hr
... technical support. Hours are 730am-4pm (M-F). Starting salary is $20-$21 depending on experience. Call 203-753-1113 for more information or stop by to fill out a job application at 61 Mattatuck ...
Quick apply
Production Support
Waterbury, CT · On-site
$20 - $21/hr
... technical support. Hours are 730am-4pm (M-F). Starting salary is $20-$21 depending on experience. Call 203-753-1113 for more information or stop by to fill out a job application at 61 Mattatuck ...
Help desk
$18/hr
Minimum of 3-5 years of 2nd level technical support experience in a fast-paced support center with a high incoming phone call volume. * Associate's Degree in Computer Science, Engineering or a ...
Help desk
$18/hr
Minimum of 3-5 years of 2nd level technical support experience in a fast-paced support center with a high incoming phone call volume. * Associate's Degree in Computer Science, Engineering or a ...
Desktop Support Temp
$32 - $36/hr
Summary Provide hands-on technical support for end users, including laptop deployment ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
Quick apply
Desktop Support Temp
$32 - $36/hr
Summary Provide hands-on technical support for end users, including laptop deployment ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
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Desktop Support Technician
Hartford, CT · On-site
$35K - $47K/yr
Deliver first- and second-level technical support to end users for hardware, software, and ... Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field;
Quick apply
Be Seen First
Desktop Support Technician
Hartford, CT · On-site
$35K - $47K/yr
Deliver first- and second-level technical support to end users for hardware, software, and ... Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field;
Support Desk Technician
Branford, CT · On-site
$46K - $55K/yr
Complete Network is looking for a support desk technician with an Associates or Bachelors degree in ... The candidate must have strong technical and communication skills. Day-to-day duties will include ...
Support Desk Technician
Branford, CT · On-site
$46K - $55K/yr
Complete Network is looking for a support desk technician with an Associates or Bachelors degree in ... The candidate must have strong technical and communication skills. Day-to-day duties will include ...
Support Desk Technician
$19.75 - $26.75/hr
Complete Network is looking for a support desk technician with an Associates or Bachelors degree in ... The candidate must have strong technical and communication skills. Day-to-day duties will include ...
Support Desk Technician
$19.75 - $26.75/hr
Complete Network is looking for a support desk technician with an Associates or Bachelors degree in ... The candidate must have strong technical and communication skills. Day-to-day duties will include ...
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Support Specialist
East Hartford, CT · On-site
$55K - $65K/yr
Associate's Degree in technology field, or equivalent experience preferred · Experience: 1-5+ years' experience in providing technical support. Previous experience is a must. · Skills: Advanced ...
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Support Specialist
East Hartford, CT · On-site
$55K - $65K/yr
Associate's Degree in technology field, or equivalent experience preferred · Experience: 1-5+ years' experience in providing technical support. Previous experience is a must. · Skills: Advanced ...
Maintains lab equipment, tools, and supplies while providing technical support and safety oversight ... Electrician Journeyman or associate degree in Electrical /Refrigeration * 3+ years experience with ...
Maintains lab equipment, tools, and supplies while providing technical support and safety oversight ... Electrician Journeyman or associate degree in Electrical /Refrigeration * 3+ years experience with ...
Tier 2 technical support & escalations (60%) Deliver high-touch in-person (ST) and remote support ... Project assignment associates are hired and employed through a third-party vendor with a duration ...
Tier 2 technical support & escalations (60%) Deliver high-touch in-person (ST) and remote support ... Project assignment associates are hired and employed through a third-party vendor with a duration ...
Tier 2 technical support & escalations (60%) Deliver high-touch in-person (ST) and remote support ... Project assignment associates are hired and employed through a third-party vendor with a duration ...
Tier 2 technical support & escalations (60%) Deliver high-touch in-person (ST) and remote support ... Project assignment associates are hired and employed through a third-party vendor with a duration ...
Technology Support Specialist (Temporary)
Stamford, CT · On-site
$40/hr
Tier 2 technical support & escalations (60%) Deliver high-touch in-person (ST) and remote support ... Project assignment associates are hired and employed through a third-party vendor with a duration ...
Technology Support Specialist (Temporary)
Stamford, CT · On-site
$40/hr
Tier 2 technical support & escalations (60%) Deliver high-touch in-person (ST) and remote support ... Project assignment associates are hired and employed through a third-party vendor with a duration ...
Imaging Technical Assistant
Glastonbury, CT · On-site
$37K - $44K/yr
Job Type Full-time Description POSITION SUMMARY The Imaging Technical Assistant supports radiologic ... Radiology Associates of Hartford is an Equal Opportunity Employer
Imaging Technical Assistant
Glastonbury, CT · On-site
$37K - $44K/yr
Job Type Full-time Description POSITION SUMMARY The Imaging Technical Assistant supports radiologic ... Radiology Associates of Hartford is an Equal Opportunity Employer
Technical Support Associate information
See Connecticut salary details
$10.52 - $14.51
2% of jobs
$17.22 is the 25th percentile. Wages below this are outliers.
$14.51 - $18.50
34% of jobs
The median wage is $20.30 / hr.
$18.50 - $22.49
32% of jobs
$24.30 is the 75th percentile. Wages above this are outliers.
$22.49 - $26.48
17% of jobs
$26.48 - $30.48
5% of jobs
$30.48 - $34.47
6% of jobs
$34.47 - $38.46
2% of jobs
$38.46 - $42.45
2% of jobs
$42.45 - $46.44
0% of jobs
$46.44 - $50.43
0% of jobs
$50.43 - $54.42
0% of jobs
$10
$23
$54
How much do technical support associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as a technical support associate?
What does a technical support associate do?
Is technical support a remote job?
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are some common challenges technical support associates face, and how can they effectively manage them?
Job description
Prominent Medical Devices Company
JOB TITLE: Assoc Quality Engineer
CLIENT: A prominent Medical Devices Company
CONTRACT: 12 months initial contract (04/24/2017 to 04/23/2018)- there is a possibility of extension
LOCATION: North Haven Connecticut USA 06473
Pay Rate: To be discussed over the phone
Education Required: Associates Degree in Engineering or Sciences
Education Preferred: Associate's degree in Electrical Engineering or Technical Certification in Electronics.
Minimum Experience: A minimum of 3 years related experience. Medical device experience preferred.
Years of Experience Required: None required if Education Requirement is met
Top three must haves:
Some mechanical knowledge
MS Office Proficiency
Flexible
SUMMARY OF POSITION:
-Conducts reliability testing and performs failure analysis.
-Conducts the setting up and operating of test equipment, documenting results, analyzing systems, processes, product or equipment per detailed procedures.
-Gathers and maintains data, drawings, and repairs or services instruments and equipment.
-Works under close supervision and within defined parameters to provide technical support at a senior level.
ESSENTIAL FUNCTIONS:
Supports Reliability Engineer in performing new and ongoing reliability testing.
Assists with root cause analysis, including data analysis (mining), identifying trends (systemic issues), and common cause issues for systems, peripherals, software and components of low to moderate complexity.
Provides technical troubleshooting skills to identify and propose solutions which support business objectives.
Recognizes common and generally routine problems of low to moderate complexity when they occur.
Sets up, maintains, repairs, calibrates and adjusts simple formulations, units and/or test equipment as directed.
Responsible for following inspection procedures and operating automated test equipment.
Assists in repairing/refurbishing the failed products during testing.
Assists with building test equipment, test stands and fixtures as needed.
Responsible for performing and documenting work per Quality Systems Regulations policies and procedures.
Performs specific tasks to generate data in a lab or product development setting.
Failure to achieve results may have moderate impact on schedules and programs.
Follows specific, detailed instructions and established procedures.
Problem solving is guided by well established policies and procedures and or precedent.
Contacts are primarily with immediate supervisor and other professionals in the department.
Provides technical support to other department staff members and may provide guidance to peers and or act as a lead or mentor to more junior technical personnel.
Ensures the maintenance of and adherence to good laboratory practices and all safety procedures.
DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS:
Other duties as assigned with or without accommodation.
Continue to develop skills through additional training and educational programs
MINIMUM REQUIREMENTS:
Education Required: Associates Degree in Engineering or Sciences Education Preferred: Associate's degree in Electrical Engineering or Technical Certification in Electronics. Minimum Experience: A minimum of 3 years related experience. Medical device experience preferred.
Skills/Qualifications:
Basic understanding of own GBU.
Demonstrated knowledge of a specialized or technical field.
Understanding of basic laboratory equipment.
Effectively communicates and works cooperatively with immediate supervisor, other professional in the department.
Knowledge and understanding of Quality System Regulations
Strong attention to details and demonstrated knowledge in troubleshooting, repair and installation of electrical components and automation.
Mature verbal and written communication skills.
Ability to read and understand detailed schematics, instructions, and drawings.
Demonstrated knowledge in the use of electronic equipment such as oscilloscopes, logic analyzers, power supplies, multimeters, automated test equipment, etc. as well as microscopes, soldering irons, tweezers, crimpers, cutters and other hand tools.
Experience in testing, prototyping, evaluating and troubleshooting digital and analog electronic circuits.
Knowledge of machining, tool building and prototyping methodologies.
Knowledge of manufacturing methods/mathematics and materials.
Knowledge of and experience with disassembly and reassembly of systems and test benches.
Skills/Competencies:
Functional/Technical Skills
Action Oriented
Peer Relationships
Self Development Other Skills:
Sound PC software knowledge.
Manual dexterity and eye-hand coordination to troubleshoot medical devices, including unaided and microscope visual inspection.
ORGANIZATIONAL RELATIONSHIPS/SCOPE:
Regular contacts are primarily with immediate supervisor and other professionals in the department.
WORKING CONDITIONS:
Office environment.
Laboratory environment.
All your information will be kept confidential according to EEO guidelines.