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Technical Success Manager Jobs in California (NOW HIRING)

Claryo, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $180K/yr

Build strong relationships with customer stakeholders across operations, technical, and leadership ... Experience in Customer Success, Account Management, or similar customer-facing roles in a B2B SaaS ...

Claryo, Inc

Customer Success Manager

San Francisco, CA · On-site

Build strong relationships with customer stakeholders across operations, technical, and leadership ... Experience in Customer Success, Account Management, or similar customer-facing roles in a B2B SaaS ...

SimpliGov LLC

Customer Success Manager

Sacramento, CA · On-site

Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.

SimpliGov

Customer Success Manager

Sacramento, CA · On-site

Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong ... We possess scientific and technical knowledge and bear professional and personal goals. While we ...

SimpliGov

Customer Success Manager

Sacramento, CA · Remote

Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.

Selector

Customer Success Manager

Santa Clara, CA · On-site

The Customer Success Manager (CS) is responsible for the successful use and adoption of the Selector platform within a customer's environment by providing in-depth product knowledge, technical ...

Descope

Customer Success Manager

Los Altos, CA · On-site

Develop technical fluency to understand customer implementations and collaborate effectively with ... in Customer Success, Account Management, or a related customer-facing role, ideally supporting ...

Wolters Kluwer

Customer Success Manager

Irvine, CA

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Technical competence (understanding of software, hardware, networks, etc.) * Detail oriented ...

Viewics Inc

Client Success Manager

San Jose, CA · On-site

The customer success manager will get to develop relationships with a wide range of customer contacts from both the technical and business lines. This role includes periodic travel. Key ...

Wolters Kluwer

Customer Success Manager

Irvine, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

BackOps

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging ... if you're not technical yourself. * Startup DNA: adaptable, curious, and energized by owning ...

iCIMS

Senior Manager, Customer Success

Sacramento, CA · On-site

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in California

Technical Success Manager information

See California salary details

$50.3K

$150.3K

$191K

How much do technical success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical success manager in California is $150,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $178,600.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What are popular job titles related to Technical Success Manager jobs in California?

For Technical Success Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Technical Success Manager jobs in California look for?

The top searched job categories for Technical Success Manager jobs in California are:

What cities in California are hiring for Technical Success Manager jobs?

Cities in California with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $150,293 per year, or $72.3 per hour.

Customer Success Manager

Claryo, Inc

San Francisco, CA • On-site

$165K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

We're looking for a Customer Success Manager (CSM) to ensure our customers successfully adopt and scale our platform. This role sits at the intersection of customers, product, and deployments - working closely with Forward Deployed Engineers and Product Managers to turn successful deployments into long-term customer value.
You will own the post-deployment customer lifecycle, ensuring customers realize measurable impact, expand usage, and become long-term partners. This is not a traditional CSM role - it requires strong operational thinking, comfort with technical products, and the ability to work directly with warehouse operators and leadership teams.
This role reports to the COO. Our team works from the office three days a week in SF and NYC, and this role requires ~50% travel. We've found significant value in spending time together, but we're open to exceptional candidates based outside the area.
Why This Role Matters
Deploying AI into real-world operations is only the first step - long-term value comes from sustained adoption and measurable impact. The Customer Success Manager ensures that our technology becomes deeply embedded in customer workflows and delivers ongoing operational improvements.
You will play a critical role in turning early deployments into durable customer relationships, driving retention and expansion while feeding real-world insights back into product and engineering.
Key Responsibilities
  • Own the post-deployment customer lifecycle, including onboarding, adoption, retention, and expansion.
  • Partner closely with Forward Deployed Engineers during and after deployments to ensure we're driving customer value and ongoing success.
  • Build strong relationships with customer stakeholders across operations, technical, and leadership teams.
  • Drive customer adoption and usage, ensuring the product becomes embedded in daily workflows.
  • Define and track success metrics (KPIs) tied to customer outcomes and operational impact.
  • Identify opportunities for account expansion, including new use cases, sites, or product capabilities.
  • Act as the voice of the customer, translating feedback into actionable insights for Product and Engineering teams.
  • Develop and refine customer success playbooks to improve repeatability and scalability.
  • Proactively identify risks to customer success and drive resolution across internal teams.
Requirements
  • Experience in Customer Success, Account Management, or similar customer-facing roles in a B2B SaaS or technical product environment.
  • Strong ability to work with enterprise customers, ideally in operationally complex environments (logistics, supply chain, manufacturing, or similar).
  • Travel to warehouse facilities to work directly with customers (~ 2 weeks / month)
  • Comfort working with technical products, including ability to understand APIs, integrations, and data-driven workflows (no coding required, but technical fluency is important).
  • Proven track record of driving customer adoption, retention, and expansion.
  • Strong communication and relationship-building skills across both technical and non-technical stakeholders.
  • Ability to operate in early-stage startup environments with high ownership and ambiguity.
Equal Opportunity Statement
We're an equal opportunity employer that values diversity and inclusion. We welcome teammates of all backgrounds and don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Benefits
At Claryo, we offer a competitive benefits package that supports your health and well-being, including - top-tier medical, dental, and vision coverage, 401k with employer matching, equity, parental leave, and unlimited vacation.

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