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Technical Success Manager Jobs in California (NOW HIRING)

Revvo,

Customer Success Manager

San Mateo, CA · On-site

$100 - $150/hr

This is the perfect role for someone who has team management experience, technical expertise, lives ... Own the success of our customers, ensuring they realize the full value of Revvo * Drive product ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing ... Technical skills required, as they relate to the use of the product or service * Accountability and ...

Bland

Partner Success Manager

San Francisco, CA · On-site

$140K - $180K/yr

Partner Success Manager About Bland AI Bland AI is the voice AI platform built for enterprises with ... Bland's biggest technical differentiator: they own and operate the entire voice AI stack in-house ...

Factory

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Responsibilities We are hiring an Enterprise Customer Success Manager to ... Commercial and technical fluency: Strong understanding of technical products and an ability to ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Technical competence (understanding of software, hardware, networks, etc.) * Detail oriented ...

IDT Inc

Customer Success Manager

San Jose, CA · On-site

... technical support when necessary. Document all customer interactions, success plans, and retention activities accurately within the Customer Relationship Management (CRM) and Customer Success ...

Campfire

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a ... Strong technical aptitude and ability to learn complex platforms quickly * Bachelor's degree or ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in California

Technical Success Manager information

See California salary details

$50.3K

$150.3K

$191K

How much do technical success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical success manager in California is $150,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $178,600.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What are popular job titles related to Technical Success Manager jobs in California?

For Technical Success Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Technical Success Manager jobs in California look for?

The top searched job categories for Technical Success Manager jobs in California are:

What cities in California are hiring for Technical Success Manager jobs?

Cities in California with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $150,293 per year, or $72.3 per hour.

Technical Customer Success Manager

Opal

San Francisco, CA • On-site

Full-time

Re-posted 16 days ago

Job description

About Opal Security:
At Opal, we're building modern identity governance for the AI era-intelligent access management that empowers enterprises to move fast while staying secure. Our mission is to bring clarity, control, and confidence to complex enterprise environments, helping teams govern access without slowing down innovation.
The Role:
Opal is at an inflection point, and we need someone to help us nail what comes after the customer says "yes."
We're looking for a technical-minded person who can take our post-sales motion from good to exceptional. This is your chance to re-architect customer success with the freedom to make it yours. You'll follow a player-coach model: rolling up your sleeves with customers while building the foundation for a world-class team that scales with us.
What You'll Do:
  • Embody the team that customers rave about: you'll rebuild our customer success practices, establishing the processes, metrics, and culture that turn good relationships into great outcomes.
  • Be the first line of technical defense: when customers hit a snag, you're who they call. You'll troubleshoot integrations, diagnose configuration issues, and resolve problems on the spot and know exactly when to escalate to engineering for the complex stuff.
  • Own the health of our customer base: renewals, retention, and proactive engagement all fall under your scope. You'll develop the frameworks and leading indicators that help us spot opportunities (and risks) before they become obvious, ensuring customers extract maximum value from Opal Security at every stage of their journey.
  • Be the bridge between customers and product: you'll partner closely with our product and engineering teams to champion customer needs, influence what we build next, and ensure we're delivering real value, beyond just features. Your voice will truly shape our roadmap.
  • Guide customers from onboarding to advocacy: you'll manage strategic relationships across our diverse customer base, from Fortune 500 enterprises to cutting-edge AI startups like Runway and Perplexity, serving as their trusted advisor on access management and security. These aren't transactional relationships; they're trusted and secure partnerships.

You Might Be a Fit If You:
  • You've been in the trenches, know what great looks like, and lead with customer empathy: you bring 6+ years in customer success, account management, or solutions engineering, with a track record of driving real outcomes at scale. You've seen what works and, more importantly, what doesn't, and you can translate that into frameworks that others can follow. And always, you feel for your customers
  • You thrive in, or are intrigued by, the fun, crazy thrill of startups: you've worked at a Series A-C company and know how to build scalable processes while everything around you is moving fast and ever-changing. You're not paralyzed by ambiguity, you lean into it and create clarity for others
    • Its OKAY if you haven't worked early stage but you gotta want it!
  • You speak tech fluently: whether it's solutioning live with customers, working with infrastructure-as-code tools like Terraform, or knowing a technical product front to back, you can go deep when needed. Customers trust you because you understand how things actually work
  • You know the identity and security landscape: you've worked in or adjacent to identity, access management, or security, and you understand the unique challenges of building customer trust in these high-stakes domains. You get why this stuff matters.
    • This is ideal but not required

Apply