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Technical Service Delivery Manager Jobs (NOW HIRING)

Clean Harbors

Service Delivery Manager

Englewood, CO · On-site

$111K/yr

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

Clean Harbors

Service Delivery Manager

Eagan, MN · On-site

Safety-Kleen in Eagan, MN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high ...

Apple Bank

Service Delivery Manager, AVP

Scarsdale, NY · On-site

$150K - $180K/yr

... experienced Service Delivery Manager to build and maintain relationships with the organization ... technical development of the Desktop Support Team and lead the day-to-day activities of staff.

MSP Hire, Inc.

MSP Service Delivery Manager

San Diego, CA · On-site

$120K - $150K/yr

You need enough technical depth to earn the respect of experienced technicians, recognize when ... or managing technical people. You understand the realities of MSP service delivery: SLAs, ticket ...

SHI International

Identify and manage project risks related to scope, budget, timeline, resources, and technical ... service delivery, or operations management experience. * Experience managing technical/data ...

Motorola

Technical Service Manager

$90K - $105K/yr

This role centers on driving high-efficiency escalation management, operational speed, and service delivery across complex public safety environments. Combining deep technical authority with project ...

T-Mobile

Service Delivery Manager - STR/ENT

New York, NY · On-site

$109K - $197K/yr

Job Overview The Service Delivery Manager - STR/ENT at T-Mobile is responsible for overseeing the day-to-day execution of complex B2B service deliveries for large customers, ensuring delivery ...

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Technical Service Delivery Manager information

See salary details

$35

$68

$94

How much do technical service delivery manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for technical service delivery manager in the United States is $68.01, according to ZipRecruiter salary data. Most workers in this role earn between $59.38 and $76.20 per hour, depending on experience, location, and employer.

What does a technical service delivery manager do?

A Technical Service Delivery Manager oversees the delivery of IT services to clients or within an organization, ensuring that these services meet agreed-upon quality and performance standards. They coordinate teams, manage service-level agreements (SLAs), and act as the main point of contact between technical staff and clients or stakeholders. Their responsibilities often include addressing technical issues, optimizing service processes, and ensuring customer satisfaction. By blending technical expertise with project management and communication skills, they help organizations deliver reliable, efficient technology services.

What are the key skills and qualifications needed to thrive as a technical service delivery manager?

To thrive as a Technical Service Delivery Manager, you need a strong background in IT service management, project coordination, and a relevant degree or ITIL certification. Familiarity with service management platforms like ServiceNow, monitoring tools, and incident management systems is typically required. Excellent leadership, problem-solving, and client communication skills help build trust and ensure team effectiveness. These competencies are vital to ensure consistent service quality, efficient issue resolution, and alignment with business objectives.

What are the typical challenges faced by a technical service delivery manager when coordinating cross-functional teams?

Technical Service Delivery Managers often encounter challenges in aligning priorities between technical teams, clients, and business stakeholders. Ensuring clear communication and managing expectations are crucial, especially when dealing with complex projects or tight deadlines. Balancing resource allocation while maintaining high service standards can be demanding, but strong organizational and interpersonal skills help facilitate smooth collaboration. Regular status meetings, transparent reporting, and proactive issue resolution are common practices to overcome these challenges.

What is the difference between Technical Service Delivery Manager vs Technical Support Specialist?

AspectTechnical Service Delivery ManagerTechnical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, engineering, or related field; certifications like ITIL or PMP are commonOften requires a high school diploma or associate degree; certifications like CompTIA or HDI are beneficial
Work EnvironmentOversees service delivery teams, manages client relationships, and ensures project completion in enterprise settingsProvides technical assistance directly to end-users, troubleshooting hardware/software issues, often in call centers or support desks
Employer & Industry UsageUsed in IT service management, consulting firms, and large enterprisesCommon in tech companies, MSPs, and customer support centers

The Technical Service Delivery Manager focuses on managing service projects and client relationships, ensuring service quality across teams. In contrast, the Technical Support Specialist provides direct technical assistance to end-users. Both roles require technical knowledge but differ in scope, responsibilities, and work environment.

What cities are hiring for Technical Service Delivery Manager jobs?

Cities with the most Technical Service Delivery Manager job openings:

What states have the most Technical Service Delivery Manager jobs?

States with the most job openings for Technical Service Delivery Manager jobs include:

What are popular job titles related to Technical Service Delivery Manager jobs?

For Technical Service Delivery Manager jobs, the most frequently searched job titles are:

Technical Service Delivery Manager jobs near you

Service Delivery Manager

Englewood, CO • On-site

Clean Harbors
Environmental Consulting Services • 10K+ employees
Learn more about Clean Harborsexternal

$111K/yr

Full-time

Medical, Retirement

Re-posted 9 hours ago

Clean Harbors rating

7.0

Company rating: 7.0 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

Job description


Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and Safety-Kleen Policies and Procedures.
Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Why work for Clean Harbors?
  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Focus on maintaining sustainability and cleaning the Earth
  • Recruiting Pay range; $75K with a 15% bonus opportunity
  • Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  • Own part of the company with our Employee Stock Purchase Plan
  • Opportunities for growth and development for all the stages of your career
  • Company paid training and tuition reimbursement

Responsibilities
  • Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Train, develop, and manage sales and service route drivers
  • Manage flow of service requests to ensure customers are serviced in a timely and efficient manner
  • Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day
  • Fulfill duties of route driver when s/he is absent
  • Provide field coaching and sales training to route drivers
  • Meet with customers periodically to discuss needs
  • Increase sales portfolio by identifying opportunities
  • Schedule services to prevent and resolve route issues and complaints
  • Ensure completion and organization of all mandated paperwork and files.
  • Follow all local, state (provincial) and federal compliance regulations and rules
  • Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  • Safely observe all corporate operating guidelines and procedures
  • Observe all company environmental health and safety operating guidelines
  • Perform other duties as assigned

Qualifications
  • Class B CDL
  • Obtain Hazmat and Tanker endorsements within 90 days of employment
  • Leadership experience
  • Intermediate computer skills
  • Excellent customer service skills
  • Excellent organization and attention to detail
  • Perform physical functions per job requirements
  • Successfully complete a background check, drug test, and physical, by position

Preferred Qualifications:
  • Previous route driver experience
  • Previous dispatch/logistics experience

Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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About Clean Harbors

Sourced by ZipRecruiter

Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.

Industry

Environmental consulting services

Company size

10,000+ Employees

Headquarters location

Norwell, MA, US

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