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Technical Service Delivery Manager Jobs in Stuart, FL

Xylem

Service Manager

Jupiter, FL · On-site

Deliver Exceptional Customer Experience * Build strong partnerships with customers, vendors, and ... What You'll Bring: * 5 + years of experience in service, field operations, maintenance, technical ...

AEG

Technical Director

Fort Pierce, FL · On-site

$60K - $75K/yr

... manage and evaluate all lighting, video, audio and stage production needs required for use of ... SUPERVISORY RESPONSIBILITIES Employee will supervise all technical services personnel and ...

STS Technical Services

Avionics Technician

Fort Pierce, FL · On-site

$24.25 - $31.50/hr

STS Technical Services is hiring an experienced Avionics Technician in Fort Pierce, Florida, to ... Support final aircraft delivery preparation Qualifications * Extensive avionics experience with a ...

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Technical Service Delivery Manager information

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$30

$60

$83

How much do technical service delivery manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for technical service delivery manager in Stuart, FL is $60.03, according to ZipRecruiter salary data. Most workers in this role earn between $52.40 and $67.26 per hour, depending on experience, location, and employer.

What does a technical service delivery manager do?

A Technical Service Delivery Manager oversees the delivery of IT services to clients or within an organization, ensuring that these services meet agreed-upon quality and performance standards. They coordinate teams, manage service-level agreements (SLAs), and act as the main point of contact between technical staff and clients or stakeholders. Their responsibilities often include addressing technical issues, optimizing service processes, and ensuring customer satisfaction. By blending technical expertise with project management and communication skills, they help organizations deliver reliable, efficient technology services.

What are the key skills and qualifications needed to thrive as a technical service delivery manager?

To thrive as a Technical Service Delivery Manager, you need a strong background in IT service management, project coordination, and a relevant degree or ITIL certification. Familiarity with service management platforms like ServiceNow, monitoring tools, and incident management systems is typically required. Excellent leadership, problem-solving, and client communication skills help build trust and ensure team effectiveness. These competencies are vital to ensure consistent service quality, efficient issue resolution, and alignment with business objectives.

What are the typical challenges faced by a technical service delivery manager when coordinating cross-functional teams?

Technical Service Delivery Managers often encounter challenges in aligning priorities between technical teams, clients, and business stakeholders. Ensuring clear communication and managing expectations are crucial, especially when dealing with complex projects or tight deadlines. Balancing resource allocation while maintaining high service standards can be demanding, but strong organizational and interpersonal skills help facilitate smooth collaboration. Regular status meetings, transparent reporting, and proactive issue resolution are common practices to overcome these challenges.

What is the difference between Technical Service Delivery Manager vs Technical Support Specialist?

AspectTechnical Service Delivery ManagerTechnical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, engineering, or related field; certifications like ITIL or PMP are commonOften requires a high school diploma or associate degree; certifications like CompTIA or HDI are beneficial
Work EnvironmentOversees service delivery teams, manages client relationships, and ensures project completion in enterprise settingsProvides technical assistance directly to end-users, troubleshooting hardware/software issues, often in call centers or support desks
Employer & Industry UsageUsed in IT service management, consulting firms, and large enterprisesCommon in tech companies, MSPs, and customer support centers

The Technical Service Delivery Manager focuses on managing service projects and client relationships, ensuring service quality across teams. In contrast, the Technical Support Specialist provides direct technical assistance to end-users. Both roles require technical knowledge but differ in scope, responsibilities, and work environment.

What cities near Stuart, FL are hiring for Technical Service Delivery Manager jobs?

Cities near Stuart, FL with the most Technical Service Delivery Manager job openings:

Technical Service Delivery Manager jobs near you

Manager - Service Delivery

Jupiter, FL • On-site

Allied Universal
Investigation and Physical Security Services • 10K+ employees
Learn more about Allied Universalexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,615 frontline employees who took The Breakroom Quiz

Job description

Overview
Company Overview:
Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!
Job Description
Deposita, an Allied Universal® Company, is hiring a Service Delivery Manager. The Service Delivery Manager will understand the expectations of cash management customers and be responsive to their business needs. This role will advocate for their customers while developing, influencing and nurturing trust-based relationships. The Service Delivery Manager will provide strategic guidance to their customers, while also assisting with tactical needs and tasks as necessary. They are responsible for the operations and profitability of all cash management services within assigned Deposita customer account(s). The Service Delivery Manager can expect some travel requirements within the continental United States.
RESPONSIBILITIES:
  • Function as the strategic lead for customers in their assigned book of business
  • Determine and understand specific customer expectations; effectively communicate expectations to team members and stakeholders in a timely and clear fashion
  • Provide strategic guidance and ensure compliance with standard cash operations at customer facilities
  • Work closely with customers and vendors to ensure consistent, coordinated service delivery
  • Identify and resolve issues; liaise with stakeholders; proactively manage changes; identify potential risks and devise contingency plans
  • Investigate and recommend new technology and tools that will enhance the customer experience and team efficiency; create new workflows and processes as our products and solutions evolve; grow the customer relationship through new products, services, and locations
  • Prepare and present customer business reviews internally and externally
  • Coordinate the day-to-day administration and other work as needed per client contract and company policies

QUALIFICATIONS (MUST HAVE):
  • High School diploma of equivalent (e.g., GED)
  • Minimum of three (3) years of experience managing an assigned book of customer accounts
  • Work history must include demonstration of each of the following:
    • Strong experience in retail services and operations across a range of industry verticals; Experience with cash management operations or services is a plus
    • Ability to develop, implement and promote/influence cash management initiatives directly to customers
    • Ability to analyze and present data to customers, including VP and C-level stakeholders
    • High level of business acumen and ability to work effectively amidst ambiguity in a matrix organization
  • Excellent skills in mathematics, reading comprehension, oral and written communications
  • Effective oral and written communication skills, including writing informatively, clearly, and accurately
  • Planning and organizing skills; attending to details
  • Proficiency with Microsoft Office applications
  • Problem solving skills; mediate conflict with tact, diplomacy; negotiate
  • Data driven forecasting and decision making
  • Synthesize facts, concepts, principles; compile, sort, and interpret data
  • Research, investigate, compile information
  • Active listening skills
  • Skilled in setting and achieving goals

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Prior retail management experience
  • Prior account management experience with an assigned book of business
  • Experience in development and implementation of cash management policies and procedures
  • College degree in Business Administration or equivalent area of study
  • Experience executing and/or supervising all phases of a cash supply chain by employing data analytics, statement collection, report writing, etc.
  • Knowledge of cash supply chain

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1669173

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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