ZipRecruiter

Log In

1

Technical Service Advisor Jobs (NOW HIRING)

Goodin Company

WI · On-site

$72K - $85K/yr

As a Technical Service Advisor, you will serve as a trusted resource for customers, sales teams, manufacturers, and branch locations. You will provide product application guidance, troubleshooting ...

GE Mechanical

HVAC/R Technical Service Advisor

Vineland, NJ · On-site

$80K - $90K/yr

As a Technical Service Advisor you will review work completed by technicians, provide technical guidance, and confirm ticket completeness. This position fills the gap between completed field work and ...

Michael Hohl Automotive

SERVICE ADVISOR

Carson City, NV · On-site

$68K - $79K/yr

The Service Advisor plays a pivotal role in ensuring exceptional customer service within the ... with technical service delivery. Minimum Qualifications: * High school diploma or equivalent.

3M HEALTHCARE

WI · On-site

$59K - $81K/yr

POSITION SUMMARY The Technical Service Advisor will provide high-level technical waste disposal support to sales, operations, and customers. Supports the development of bid materials by working with ...

Baker Distributing

HVAC Technical Service Advisor

Mobile, AL · Remote

$118K - $119K/yr

Job Summary A Technical Service Advisor will provide superior support to the HVAC dealer, therefore supporting our Sales Team's efforts in growing premier distributor. Support will be provided by ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsInformation Technology JobsTechnical Service Advisor Jobs

Technical Service Advisor information

See salary details

$41K

$115K

$138K

How much do technical service advisor jobs pay per year?

As of Sep 13, 2026, the average yearly pay for technical service advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a technical service advisor?

Technical Service Advisors are professionals who act as a bridge between customers and service technicians, primarily in automotive, manufacturing, or technology industries. They diagnose customer issues, explain technical information in understandable terms, and recommend appropriate solutions or repairs. Technical Service Advisors also coordinate service schedules, ensure customer satisfaction, and may assist with warranty claims or parts ordering. Their role is crucial in ensuring efficient communication and high-quality service delivery.

How does a technical service advisor typically interact with other departments to resolve customer issues?

Technical Service Advisors frequently collaborate with engineering, quality assurance, and product development teams to address complex customer concerns. When a customer reports a technical issue, the advisor gathers detailed information and coordinates with these departments to analyze root causes and develop effective solutions. This cross-functional teamwork not only ensures timely issue resolution but also helps in identifying recurring problems, leading to product or process improvements. Strong communication skills and a proactive approach are essential for facilitating these interactions smoothly.

What are the key skills and qualifications needed to thrive as a technical service advisor, and why are they important?

To thrive as a Technical Service Advisor, you need a solid understanding of automotive systems or relevant technical products, strong problem-solving abilities, and experience in customer service, often supported by certifications like ASE for automotive advisors. Familiarity with diagnostic tools, customer relationship management (CRM) software, and service management systems is typically required. Excellent communication, patience, and the ability to translate technical information for non-technical customers are standout soft skills in this role. These skills ensure accurate issue diagnosis, effective customer support, and high satisfaction, which are vital for business success and customer loyalty.

What is the difference between Technical Service Advisor vs Service Technician?

AspectTechnical Service AdvisorService Technician
CredentialsOften requires technical knowledge, certifications like ASE, and customer service skillsRequires technical certifications, ASE certifications common, and hands-on repair skills
Work EnvironmentCustomer-facing, office and service bay environmentHands-on repair in the service bay
Employer & IndustryAuto dealerships, repair shops, and service centersAuto repair shops, dealerships, and maintenance facilities
Search & Comparison IntentUnderstanding roles, qualifications, and customer interactionTechnical repair skills, diagnostics, and hands-on work

The main difference is that a Technical Service Advisor primarily interacts with customers, explaining repairs and scheduling service, while a Service Technician performs the actual vehicle repairs and diagnostics. Both roles require technical certifications, but their focus and daily tasks differ significantly.

What does a technical service advisor do?

A technical service advisor assists customers by diagnosing and troubleshooting technical issues with products or equipment. They communicate solutions, provide technical guidance, and often use diagnostic tools or software to resolve problems efficiently. Strong communication skills and technical knowledge are essential for this role.
More about Technical Service Advisor jobs

What cities are hiring for Technical Service Advisor jobs?

Cities with the most Technical Service Advisor job openings:

What are popular job titles related to Technical Service Advisor jobs?

For Technical Service Advisor jobs, the most frequently searched job titles are:

Technical Service Advisor jobs near you
Infographic showing various Technical Service Advisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $114,963 per year, or $55.3 per hour.

Technical Service Advisor - HVAC/Hydronic

Minneapolis, MN • On-site

GOODIN CO
Wholesale • 201 - 500 employees
Learn more about GOODIN COexternal

$72K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Goodin Company rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Goodin Company is hiring a knowledgeable, customer-focused Technical Service Advisor to support HVAC, hydronic, plumbing, and mechanical system products. This role is ideal for someone who enjoys troubleshooting, explaining technical information clearly, and helping contractors and internal teams solve real-world system challenges.
As a Technical Service Advisor, you will serve as a trusted resource for customers, sales teams, manufacturers, and branch locations. You will provide product application guidance, troubleshooting support, training, and warranty assistance while helping customers select the right products and keep projects moving forward.
Responsibilities
  • Provide technical support and troubleshooting assistance for HVAC, hydronic, plumbing, and mechanical system products.
  • Assist customers with equipment selection, sizing, system applications, startup support, and product recommendations.
  • Support HVAC, hydronic, plumbing, water heating, controls, and related product lines.
  • Deliver technical training programs, product demonstrations, and practical guidance for customers and internal teams.
  • Assist with warranty questions, product concerns, and manufacturer communications.
  • Partner with Sales and Branch teams to support customer relationships, project opportunities, and successful outcomes.
  • Stay current on industry technologies, codes, standards, product updates, and best practices.
    Benefits and Perks
  • Competitive compensation program.
  • Comprehensive medical, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and company holidays.
  • Ongoing technical, manufacturer, and professional development training.
  • Opportunities for career growth in a respected, customer-focused wholesale distribution company.
  • Collaborative culture focused on customer success, teamwork, and technical excellence.
  • About Goodin Company
    Goodin Company is a leading wholesale distributor serving contractors, builders, engineers, facility managers, and industry professionals throughout the Upper Midwest. Our team is built on technical expertise, dependable service, and strong customer relationships.
    Equal Opportunity Employer
    Goodin Company is committed to fostering an inclusive workplace and providing equal employment opportunities to all applicants and employees.

  • 5+ years of experience in HVAC, hydronic, plumbing, mechanical systems, technical support, or a related field.
  • Strong troubleshooting and diagnostic skills.
  • Working knowledge of boilers, pumps, controls, air systems, heating systems, cooling systems, and water heating equipment.
  • Ability to read and interpret technical diagrams, schematics, specifications, and product documentation.
  • Strong communication skills with a practical, customer-first approach to problem solving.
  • Valid driver's license and willingness to travel throughout Goodin Company's service territory.

What Goodin Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply