1

Technical Program Delivery Manager Jobs in Springfield, MA

Physical Therapist

Hadley, MA · On-site

$45 - $60/hr

Write and implement IEPs (Individualized Education Programs) * Deliver direct therapy services ... Supportive clinical team and dedicated Service Delivery Manager * Mission-driven, student-focused ...

Physical Therapist

Hadley, MA · On-site

$45 - $60/hr

Write and implement IEPs (Individualized Education Programs) * Deliver direct therapy services ... Supportive clinical team and dedicated Service Delivery Manager * Mission-driven, student-focused ...

Physical Therapist

Hadley, MA · On-site

$45 - $60/hr

Write and implement IEPs (Individualized Education Programs) * Deliver direct therapy services ... Supportive clinical team and dedicated Service Delivery Manager * Mission-driven, student-focused ...

Senior Program Manager

Windsor, CT · On-site

$115K - $116K/yr

... maintain delivery momentum. • Ensure migration readiness for each application wave, including ... technical resources, ask probing questions, and identify project dependencies, risks, issues ...

Design, deliver and continuously update technical training for customers, thirdparty service ... evaluation programs. * Create, review and approve technical documentation for ENA markets in ...

Technical Trainer

Hartford, CT · On-site +1

$32.75 - $43.75/hr

... deliver training to all levels in a variety of hardware and software products * Manage classroom ... Plan and direct classroom training, electronic learning, multimedia programs, and other computer ...

Hiring, training, and supervising staff to deliver high-quality direct care * Managing program compliance, budgets, and regulatory requirements * Enhancing residents' quality of life by promoting ...

Senior Program Manager

Windsor, CT

$115K - $116K/yr

... keep delivery moving in a fast-paced and evolving environment. The Contributions You'll Make ... Ability to actively listen to technical resources, ask probing questions, and identify project ...

Senior Program Manager

Windsor, CT · On-site

$115K - $116K/yr

... keep delivery moving in a fast-paced and evolving environment. The Contributions You'll Make ... Ability to actively listen to technical resources, ask probing questions, and identify project ...

... program delivery is strong and consistent * Support cross-functional efforts to optimize Kobie ... Technical acumen - the ability to understand technology platforms within a larger martech ecosystem ...

Showing results 41-60

Technical Program Delivery Manager information

See Springfield, MA salary details

$88.7K

$145.1K

$167.9K

How much do technical program delivery manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical program delivery manager in Springfield, MA is $145,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,500.00 and $166,400.00 per year, depending on experience, location, and employer.

What is the difference between Technical Program Delivery Manager vs Technical Project Manager?

AspectTechnical Program Delivery ManagerTechnical Project Manager
CredentialsTypically requires a bachelor’s degree in IT, engineering, or related fields; certifications like PMP or PgMP are commonSimilar credentials; PMP or Agile certifications are often preferred
Work EnvironmentFocuses on managing multiple interrelated programs across teams and departmentsFocuses on managing individual projects with specific deliverables
Employer & Industry UsageUsed in tech, software, and engineering companies for large-scale initiativesCommon in IT, software development, and engineering firms for project execution

The Technical Program Delivery Manager oversees multiple related projects, ensuring strategic alignment and delivery across teams. The Technical Project Manager concentrates on executing specific projects within scope, time, and budget. Both roles require technical knowledge and strong coordination skills, but the Program Delivery Manager has a broader, strategic focus.

What are the key skills and qualifications needed to thrive as a Technical Program Delivery Manager, and why are they important?

To thrive as a Technical Program Delivery Manager, you need expertise in project management, software development processes, and a strong background in technology, often supported by a bachelor’s degree in a related field. Familiarity with tools like Jira, Confluence, Agile methodologies, and certifications such as PMP or Scrum Master are highly valued. Outstanding leadership, communication, and problem-solving skills set top performers apart by enabling effective team coordination and stakeholder management. These skills ensure the successful delivery of complex technical projects on time and within scope, driving organizational success.

What is a Technical Program Delivery Manager?

A Technical Program Delivery Manager is responsible for overseeing the planning, coordination, and execution of complex technical projects or programs within an organization. They work closely with cross-functional teams, including engineering, product management, and business stakeholders, to ensure that projects are delivered on time, within scope, and on budget. Their role often includes managing risks, addressing roadblocks, and ensuring clear communication among all parties involved. Technical Program Delivery Managers play a key role in driving the successful delivery of technology solutions that align with business objectives.

How does a Technical Program Delivery Manager typically collaborate with cross-functional teams to ensure successful project outcomes?

A Technical Program Delivery Manager frequently coordinates with engineering, product management, QA, and operations teams to align project goals, timelines, and deliverables. They facilitate regular meetings, manage communication channels, and resolve dependencies or blockers that may arise among different departments. By leveraging strong organizational and interpersonal skills, they ensure transparency and foster a collaborative environment, helping teams stay on track and adapt to changes quickly. This cross-team collaboration is essential for delivering complex technical programs on time and within scope.
What job categories do people searching Technical Program Delivery Manager jobs in Springfield, MA look for? The top searched job categories for Technical Program Delivery Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Technical Program Delivery Manager jobs? Cities near Springfield, MA with the most Technical Program Delivery Manager job openings:
Infographic showing various Technical Program Delivery Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $145,138 per year, or $69.8 per hour.

$62K - $81K/yr

Full-time

Re-posted 26 days ago


Job description

Job Summary: Supervise the delivery of high-quality residential services to the individuals receiving support from Community Strategies in Massachusetts. Support a culture that develops superior agency wide operations through a leadership role in Community Strategies.
Functional Responsibilities:
  1. Coordinates and supervises daily residential and program activities including supervision of staff, maintenance of residence, and teaching personal care of the consumers.
  2. Ensure high quality residential services to all individuals delivered within a team management approach
  3. Able to apply all the basic tenants of Positive Behavioral Supports (PBS) in work with individuals and staff
  4. Represent CRJ/CS in meetings with stakeholders, including funders, families, guardians, regulatory and review committees and agencies
  5. Hire, train, supervise and manage the performance of program operations staff with particular focus on each of the Residential Directors.
  6. Provide on-call support in the evening and on weekends for the group home(s) in conjunction with the Residential Director, Clinical Department and Nursing Department.
  7. Organizes and facilitates opportunities for community integration in leisure and vocational areas for all consumers as well as maintaining open communications with the consumers family, service coordinators and responsible outside Departments.
  8. Helps and supports individuals develop confidence and accountability to the rules of society and the structure of the program
  9. Ensures all the proper documentation of individual care in the HCSIS and Electronic Medical Records system as well as trains all staff on the proper handling of information.
  10. Manages program funds and supervises personal finances for each of the individuals.
  11. Implement Policies and Procedures in accordance with the regulations of the State of Massachusetts and consistent with CRJ agency practice
  12. Researches and utilizes all available means of therapy in relation to each client's individual needs.
  13. Implement all behavior plans, ISP objectives, ADL's, and recreational activities.
  14. Ensure all performance reviews are conducted annually and provide on-going supervision to all staff.
  15. Insure that complete and appropriate individual records are maintained in accordance with the Department of Developmental Services and Community Resources for Justice Regulations and policies.
  16. Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
  17. Performs other job related projects and activities as requested or directed.

Addendum:
Based on the specific needs of the individuals supported in the home, the Program Manager have additional responsibilities to meet those needs. The current designations in these specific locations are Stabilization, Behavioral and Medical. Additional responsibilities will be outlined by the Residential Director in accordance with the contract or service agreement for that specific location.
Qualifications:
  1. Bachelor's Degree, preferred
  2. Two years of management experience in Human Services, preferred
  3. Three years of experience with DD or ID populations, management experience preferred
  4. Bilingual, bicultural, encouraged
  5. Prior experience in residential treatment and/or community-based group homes, preferred
  6. Excellent writing skills, including the ability to write detailed and extensive reports
  7. Excellent expressive language skills, both in 1:1 and group settings. The ability to adjust a presentation to the receptive abilities of listeners.
  8. Excellent receptive language skills, including the ability to understand speakers of varying levels of competence and actively listen
  9. Ability to develop constructive and cooperative working relationships with others and maintain them over time.
  10. Constructively work in an agency setting with supervisors, peers, managers and staff
  11. Successfully represent CRJ when interacting with funding sources, guardians, families and other stakeholders
  12. Ability to use appropriate conflict resolution techniques
  13. Maintain awareness of the importance of diversity
  14. Ability to pass First Aid, CPR, PABC and all training required by Residential Counselors

Core Competencies:
  • Customer Focus
  • Communication Skills
  • Team Effectiveness
  • Problem Solving & Decision Making
  • Adaptability/Cooperation
  • Continuous Development
  • Initiative
  • Process Improvement

Management Competencies
  • Building high performance
  • Commitment to results
  • Financial management
  • Project management
  • Workforce planning
  • Collaborative problem solving
  • Decision making

Technical Competencies:
  • Use of Outlook, PowerPoint and Excel - spreadsheets and graphing.
  • Ability to use CRJ's Electronic Medical Record System and other reporting systems
  • Ability to use HCSIS effectively
  • Use of the internet and electronic devices to improve work performance

Physical Demands:
Sitting for extended periods, speaking, climbing stairs, periodic light lifting, and traveling throughout New England.
Working Conditions: The primary work is located at the individual group home location, MA with occasional travel to other programs within all parts of the state. The noise, temperature and working conditions are what you would expect in a normal home environment, but the Program Manager should be prepared to encounter individuals having behavioral episodes at any of these locations. Travel to administrative offices in Shirley is required. May require being on call and may require working various hours to cover open shifts which may include nights, evenings, weekends and holidays.
About CRJ: Our Mission, Your Opportunity
Community Resources for Justice (CRJ) is a nonprofit organization dedicated to changing lives and strengthening communities through direct service, advocacy, and innovation. We operate across four core service lines:
  • Community Strategies (CS): Supporting adults with developmental disabilities to live independently and thrive in their communities. Providing a range of top-quality residential and non-residential programs for men and women with intellectual or developmental disabilities in Massachusetts and New Hampshire. Our programs offer individual and group treatment and are geared toward promoting independence and improving life skills. Clients also receive support with job development, on-the-job coaching, and educational opportunities.
  • Reentry Services (RS): Supporting people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care. Through delivering innovative programming and collaborating with community agencies, we provide hope and support to our clients as they make safe and successful transitions into their communities.
  • Crime & Justice Institute (CJI): Driving bold, transformative improvements in adult and youth justice systems by working with working with local, state, and national criminal justice organizations to improve public safety and the delivery of justice. The CJI team brings decades of experience developing evidence-based, data-driven policies, managing complex processes with diverse stakeholders, and driving systems-level organizational change. Our energetic staff and network of consultants come from a variety of backgrounds.
  • Family Reentry (FRE): At Family Reentry, we address the often-intertwining problems of behavioral health, domestic violence, reentry, recidivism, and risks to youth by offering evidence-based interventions to provide support and effect positive change. We offer a holistic approach by working to connect clients to basic needs and offering support to create change and increase stronger coping and life skills.

CRJ is proud to be an equal opportunity employer. We value diversity in all its forms and encourage candidates of all backgrounds, identities, and lived experiences to apply.
Ready to make a difference? Apply today and be part of the change!
The pay range for this role is:
62,700 - 81,600 USD per year (US)