Technical Program Delivery Manager Jobs in West Virginia

Say hello to Hagerty

Hagerty is a company builtby drivers fordrivers. We put our members at the center of everything wedo andare dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love.We'reproud to be the world's largest insurer of collectible andenthusiastvehicles and are home to the Hagerty Drivers Club, the world's largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we hosta number ofdriving events and concours, and ouraward-winningautomotive journalists produce the most popular car magazine globally, alongside internationally awarded videos.We'recommitted to Never Stop Driving.Ready to get in the driver's seat? Join us!

As aTechnical Product Managerfor Data and Analytics, you will lead the development, enhancement, and continuous improvement ofML models and gen AI development, data pipelines, andbusiness intelligence.

You'llpartner closely with cross-functional teams-includingBusinessOwners, Engineering, Operations, and other stakeholders-to define product strategy, deliver high-quality solutions, and ensure our technology evolves to meet changing business and customer needs.

This role requires a strong product mindset, technical acumen, and the ability tooperateeffectively in complex, cross-functional environments.

WhatYou'llDo

Product Strategy & Roadmap

Own theproduct vision and roadmap fordata and analytic productsincludingML models, gen AI, data pipelines,reportsand dashboards,aligning businessobjectiveswith platform capabilities and technical constraints.

Balance businessobjectives, customer needs, and technical feasibility to prioritize initiatives.

Incorporate user feedback, market trends, and competitive insights to drive innovation and continuous improvement.

Requirements & Feature Development

Translate business needs and user insights intoclear, developer-readyfeaturesandacceptance criteria.

Partner with stakeholders and subject matter experts toidentifyopportunities,validatesolutions, and refine features.

Prioritize enhancements based on ROI, user impact, and delivery complexity.

Backlog & Delivery Management

Own andmaintainawell-groomed product backlogaligned to business prioritiesbalancingnew capabilities, enhancements, and technical debt.

Collaborate closely withDevelopmentteam, architecture,and QA throughout the development lifecycle to ensuretimely, high-quality delivery.

Participate actively in sprint planning, reviews, and retrospectives to drive continuous improvement.

Technical Alignment

Ensure solutions align withHagertybest practices, architectural standards, and enterprise integration patterns

Partner withboth the business andengineering to evaluate design decisions, tradeoffs, and implementation approaches.

Stay current on relevant technologies, platforms, and regulatory considerationsimpactingproduct development.

User Experience & Adoption

Championuser-centric design principles, ensuring intuitive and effective product experiences.

Support product rollout through documentation, training, and internal enablement.

Gather feedback to continuously improve usability and adoption.

Performance & Metrics

Define and trackKPIs and success metricsto measure product performance and business impact.

Use data and insights to inform prioritization, enhancements, and long-term strategy.

Leadership & Collaboration

Act as aproduct subject matter expert and trusted partneracross business and technology teams.

Navigate ambiguity and complex tradeoffs, providing clear product direction and decision-making.

Communicate effectively with stakeholders at all levels of the organization.

This Might Describe You

5+ years of product management experience, preferably in a technical or SaaS environment.

Familiarity witha full spectrum of data products includingmachine learning, generative AI applications, data pipelines, andreportingand dashboards.

Strong technical aptitude with the ability to work closely withdata scientists,engineeringteamsandunderstandcomplex systems.

Proventrack recordofowning product strategy, defining roadmaps, and delivering complex software solutions.

Experience translating business requirements into actionableproductand technical deliverables.

Strong analytical and problem-solving skills with adata-driven approach to decision-making.

Experience working inagile development environmentswith a solid understanding of modern software delivery practices.

Excellent communication, collaboration, and stakeholder management skills.

A user-focused mindset with attention to detail and a passion for delivering high-quality products.

Insurance industry experience is a plus.

Nice to Have

Experience with enterprise platforms or complex system integrations.

Familiarity with tools such asAzure DevOpsor similar agile delivery platforms.

Exposure to regulated environments or compliance-driven product development (e.g., SOX).

You'llThrive Here If You

Havetechnical productexpertiseand enjoy owning complex, mission-critical systems.

Are comfortable operating at the intersection ofproduct, technology, and finance.

Prefer clarity and precision over vague product language.

Enjoy turning messy operational problems into scalable platform capabilities.

Other things to note

This position is open to U.S. remote work. However, team members whoresidewithin 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.

May require travelfor quarterlyevents.

Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please emailrecruiting@hagerty.comfor compensation, comprehensive benefits and the perks that set us apart.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed,valuedand belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for futuregenerationsand our desire to make a positive impactinthe world.

#LI-Remote

EEO/AA

US Benefits Overview

Canada Benefits Overview

UK Benefits Overview

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!