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Senior Quality Operations Specialist in Albuquerque, NM Build your future at Curia, where our work ... As a recognized technical expert, this role provides guidance and consultation on validation ...

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Technical Operations Specialist information

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$31.5K

$87.4K

$148K

How much do technical operations specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical operations specialist in the United States is $87,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are some common challenges technical operations specialists face when supporting cross-functional teams?

Technical Operations Specialists often work with multiple departments, such as IT, engineering, and customer support, to ensure systems run smoothly. A common challenge is balancing the competing priorities and urgent requests from different teams, which requires strong organizational and communication skills. Additionally, adapting to rapidly changing technologies and troubleshooting complex technical issues under time constraints are frequent aspects of the role. Building strong relationships with stakeholders and maintaining clear documentation helps to overcome these challenges and drive efficient operations.

What is a technical operations specialist?

Technical Operations Specialists are professionals responsible for maintaining, monitoring, and optimizing the day-to-day technical functions of an organization. They ensure that IT systems, software, and hardware are running smoothly and efficiently, often troubleshooting issues and coordinating with other departments to resolve technical problems. Their role may include managing network operations, supporting end-users, and implementing technical solutions to improve business processes. They play a critical part in minimizing downtime and ensuring operational continuity.

What are the key skills and qualifications needed to thrive as a technical operations specialist?

To thrive as a Technical Operations Specialist, you need strong analytical abilities, troubleshooting skills, and a background in IT or engineering, often supported by a relevant degree or certifications such as CompTIA or ITIL. Familiarity with monitoring tools, ticketing systems, databases, and cloud platforms is typically required. Attention to detail, effective communication, and the ability to work under pressure are essential soft skills for this role. These competencies ensure efficient system operations, rapid issue resolution, and seamless support for organizational technology infrastructure.

What is the difference between Technical Operations Specialist vs Network Operations Technician?

AspectTechnical Operations SpecialistNetwork Operations Technician
CredentialsTypically requires certifications like CompTIA Network+ or Cisco CCNAOften requires similar certifications, such as CompTIA Network+ or Cisco CCNA
Work EnvironmentWorks in data centers, IT departments, or technical support teamsPrimarily in network operation centers or field service settings
Employer & IndustryTech companies, ISPs, data centersTelecommunications, internet service providers, network service firms
Common Search & ComparisonOften compared for roles involving technical support and infrastructure managementCompared for roles focused on network maintenance and troubleshooting

The Technical Operations Specialist and Network Operations Technician roles share similar certifications and work environments, often overlapping in technical support and infrastructure tasks. However, the Specialist typically has broader responsibilities across multiple technical areas, while the Technician focuses more specifically on network troubleshooting and maintenance.

More about Technical Operations Specialist jobs
What cities are hiring for Technical Operations Specialist jobs? Cities with the most Technical Operations Specialist job openings:
What states have the most Technical Operations Specialist jobs? States with the most job openings for Technical Operations Specialist jobs include:
What job categories do people searching Technical Operations Specialist jobs look for? The top searched job categories for Technical Operations Specialist jobs are:
Technical Operations Specialist jobs near you
Infographic showing various Technical Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $87,353 per year, or $42 per hour.

Technical Operations Systems Specialist II

Gulfstream Aerospace Corporation

Savannah, GA • On-site

$24.25 - $32.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Gulfstream Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

15th of 72 rated aerospace companies

Job description

Technical Operations Systems Specialist II in GAC Savannah
Unique Skills:
At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world's finest aviation experience starts with our people and when our people thrive, so does our mission.
Knowledge and experience in aircraft structural repairs, with knowledge in CATIA, SmarTeam, Exalead AIR, Mantra, Illustrated Parts Catalogs (IPC), and Aircraft Maintenance Manuals (AMM). Customer-facing communication skills and the ability to effectively provide technical guidance on repair implementation, collaborate with cross-functional teams, and deliver exceptional customer service while ensuring compliance with engineering standards and regulatory requirements is a plus.
Education and Experience Requirements
Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required or equivalent combination of education and experience. 5 years aircraft related maintenance and operations experience is required.. An A&P license, EASA B1/B2 FlightSafety Master Technician and four (4) additional years related aircraft experience may offset the degree.
Position Purpose:
The Technical Operations Specialist II is the primary point of contact for internal and external customers and represent Gulfstreams Product Support network for both technical and non-technical situations. Under minimal direction, provides advice and guidance to the company and the customer on installation, service, repair, replacement, modification and maintenance of Gulfstream aircraft systems and support equipment. Builds customer relationships with regards to troubleshooting and solving the entire spectrum of aircraft systems, support equipment, and operational problems pertaining to our in-service product. Conceive, develop, test, and evaluate new ways to improve the technical support effort.
Job Description
Principle Duties and Responsibilities:
Essential Functions:
  1. Responds to in-flight emergency calls from operators by coordinating resources (Flight Operations, Engineering, etc.) and providing technical data and guidance during the event.
  2. Interprets general operational/maintenance requirements, independently provides technical consultation to customers, Service Center, Product Support, Field Service Representatives (FSR), Customer Operational Readiness Reps (COR), Engineering, other internal departments, and FlightSafety to affect suitable resolutions to various operational conditions.
  3. Conducts in-depth system review to develop troubleshooting plans specific to operator/aircraft needs. Directs and guides customers, Service Center, FSR, and COR Reps on plan implementation and follow-through to Return To Service (RTS).
  4. Directs the exchange of technical data necessary to provide temporary or permanent repair drawings for damaged in-service aircraft in the field.
  5. Review, investigate, and respond as required. to correspondence received from Gulfstream operators, and other agencies. Directing this action includes, but is not limited to, coordinating the transfer of aircraft components for analysis, providing technical support for that analysis, and providing a course of action based on the results of the analysis to effect a continued improvement of the Gulfstream fleet of in-service aircraft.
  6. Develop, prepare, and update new and existing troubleshooting procedures and processes for Gulfstream aircraft. Coordinate the development and evaluation of test equipment for use on Gulfstream aircraft.
  7. Determine priorities for handling situations submitted to Technical Operations for action, depending on safety of flight, urgency of the situation, and company policy.
  8. Initiate and prepare customer bulletins, Pub Change Requests (PCR), service news items, letters, RQAAT presentations, and other formal documentation/communication.
  9. Use Lean methodology to identify & implement improvements to internal processes that will improve group efficiency and increase effectiveness.
  10. Re-enforce customer satisfaction, identify areas of customer frustration, and resolve issues and be an advocate for the customer.

Perform other duties as assigned.
Other Requirements:
  1. A good understanding of PC and main frame computer applications including the use of standard computer word processing programs (i.e. Microsoft word) a plus.
  2. Must have thorough knowledge of aircraft systems, troubleshooting, technical manuals systems, and aircraft maintenance records system.
  3. Airframe and Powerplant license is preferred.
This job requires one to be able to read, write, speak, and understand the English language.
Additional Information
Requisition Number: 235110
Category: Service Center
Percentage of Travel: Up to 25%
Shift: Weekend Days
Employment Type: Full-time
Posting End Date: 08/19/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
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