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Technical Operations Manager Jobs in Durham, NC (NOW HIRING)

Steer

Partner Operations Manager

Raleigh, NC · Remote

You speak the language of the automotive aftermarket and seamlessly translate technical and ... Manage Tech & Service Relationships: Act as the primary operational lead for marketing, loyalty, AI ...

Vulcan Elements

Pilot Operations Manager

Durham, NC

Vulcan Elements is building a team of ambitious professionals committed to Mission Focus, Technical Excellence and Transparency. The Pilot Operations Manager is responsible for end-to-end execution ...

CAPTRUST

Legal Operations Manager

Raleigh, NC · On-site

Excellent communication skills with the ability to translate complex operational or technical concepts into clear business outcomes * Ability to operate independently, manage competing priorities ...

Qualys

Revenue Operations Manager

Raleigh, NC · On-site

$110 - $140/hr

The Sales Operations Manager serves as a strategic and operational partner to Sales and Revenue ... Apply **strong Salesforce technical expertise** to scope and design solutions while maintaining a ...

CAPTRUST

Legal Operations Manager

Raleigh, NC · On-site

Excellent communication skills with the ability to translate complex operational or technical concepts into clear business outcomes * Ability to operate independently, manage competing priorities ...

Circet USA

Technical Project Manager - Wireless

Raleigh, NC · On-site

$96K - $144K/yr

The Technical Project Manager will be responsible to support all aspect regarding the technical operations for the team. ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be ...

New

MSD

All Shifts Operations Manager

Durham, NC · On-site

The individual in this role must provide direction, coaching, and technical expertise to operations personnel responsible for the manufacturing processes. This individual must actively manage their ...

Qualys

Senior Revenue Operations Manager

Raleigh, NC · On-site

The Sales Operations Manager serves as a strategic and operational partner to Sales and Revenue ... Apply strong Salesforce technical expertise to scope and design solutions while maintaining a ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Durham, NC

Technical Operations Manager information

See Durham, NC salary details

$32.2K

$82.7K

$130.9K

How much do technical operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for technical operations manager in Durham, NC is $82,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $101,000.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What are the most commonly searched types of Technical Operations jobs in Durham, NC?

The most popular types of Technical Operations jobs in Durham, NC are:

What are popular job titles related to Technical Operations Manager jobs in Durham, NC?

For Technical Operations Manager jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Durham, NC look for?

The top searched job categories for Technical Operations Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Technical Operations Manager jobs?

Cities near Durham, NC with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Durham, NC as of August 2026, with employment types broken down into 93% Full Time, 2% Temporary, and 5% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $88,207 per year, or $42.4 per hour.

Director Infrastructure & Operations

First Citizens Bank

Raleigh, NC

Full-time

Posted 6 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
This position manages Information Technology ("IT") processes, systems, and staff associated with technical operations. Responsible for the performance and functionality of the Bank's technical infrastructure, including networks, software, and hardware. Provides oversight and guidance to IT associate teams. Directs the strategic development of infrastructure to ensure Bank technology is cost-effective, secure, and effective in meeting organizational needs.
Responsibilities & Qualifications
Duties & Responsibilities:
Operations Oversight - Manages associate teams supporting technical operations and infrastructure. Oversees, develops, and maintains systems, hardware, software, and other technical components crucial to daily operations. Implements methods of reporting and monitoring to track the performance, functionality, and cost-effectiveness of Bank systems. Provides guidance on the resolution of complex technical issues.
Business Strategy - Matches technical operations and infrastructure activities with developing organizational needs. Develops strong relationships with business partners and service providers. Leads team strategies and initiatives.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Responsible for budget and resource allocation. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.
Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Maintains a strong knowledge of industry trends, technology, and vendor offerings. Ensures that the Bank's technical infrastructure complies with all appropriate configuration and security standards, and that IT service levels are met.
Position Specific Skills:
Knowledge of data communication networks
Knowledge of Infrastructure software and hardware
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:
Required Licenses or Certifications:
Preferred Licenses or Certifications:
Additional Information
  • Bachelor's Degree and 8 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment OR High School Diploma or GED and 12 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment
  • Proven experience leading large-scale 24x7 operational support organizations.
  • Deep understanding of enterprise batch processing environments utilizing Control-M or equivalent technologies.
  • Experience supporting distributed, mainframe, and IBM i (AS/400) technology environments.
  • Strong knowledge of infrastructure operations, production support, monitoring, observability, incident management, and service restoration processes.
  • Demonstrated success leading operational transformation, organizational maturity, or command center modernization initiatives.
  • Strong understanding of ITIL disciplines, including Incident Management, Problem Management, Change Management, and Event Management.
  • Experience working within highly regulated environments, preferably financial services.
Qualifications:
  • Bachelor's Degree and 8 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment OR High School Diploma or GED and 12 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment
  • Proven experience leading large-scale 24x7 operational support organizations.
  • Deep understanding of enterprise batch processing environments utilizing Control-M or equivalent technologies.
  • Experience supporting distributed, mainframe, and IBM i (AS/400) technology environments.
  • Strong knowledge of infrastructure operations, production support, monitoring, observability, incident management, and service restoration processes.
  • Demonstrated success leading operational transformation, organizational maturity, or command center modernization initiatives.
  • Strong understanding of ITIL disciplines, including Incident Management, Problem Management, Change Management, and Event Management.
  • Experience working within highly regulated environments, preferably financial services.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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