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Technical Operations Manager Jobs in Durham, NC (NOW HIRING)

SAS

Manager, Managed Cloud Operations

Cary, NC · On-site

This role requires strong leadership skills, technical expertise in cloud technologies, and a keen focus on delivering exceptional service to our clients. We need your tenacious and energetic ...

MedPharm

Sr. Director, Technical Operations

Durham, NC · On-site

Position Summary The Sr. Director, Technical Operations is responsible for providing key leadership, direction, organization, management, monitoring, and cGMP compliance of the roles, activities, and ...

MedPharm

Sr. Director, Technical Operations

Durham, NC · On-site

Position Summary The Sr. Director, Technical Operations is responsible for providing key leadership, direction, organization, management, monitoring, and cGMP compliance of the roles, activities, and ...

NCSU

Operations Manager

Raleigh, NC

Lead and support technical and operational personnel, including establishing priorities, schedules, performance expectations, training, and cross-coverage for critical facility functions. * Manage ...

New

Riverstone Logistics

Operations Manager

Raleigh, NC

Functional/Technical Learning * Managing and Measuring Work * Timely Decision Making * Developing ... Oversee operations and ensure objectives are being met * Act as a Location's point of contact in ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Functional/Technical Learning * Managing and Measuring Work * Timely Decision Making * Developing ... Oversee operations and ensure objectives are being met * Act as a Location's point of contact in ...

Riverstone Logistics

Operations Manager

Raleigh, NC

Functional/Technical Learning * Managing and Measuring Work * Timely Decision Making * Developing ... Oversee operations and ensure objectives are being met * Act as a Location's point of contact in ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Functional/Technical Learning * Managing and Measuring Work * Timely Decision Making * Developing ... Oversee operations and ensure objectives are being met * Act as a Locations point of contact in ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Functional/Technical Learning * Managing and Measuring Work * Timely Decision Making * Developing ... Oversee operations and ensure objectives are being met * Act as a Location's point of contact in ...

Eaton

Operations Manager

Youngsville, NC · On-site

$97K - $143K/yr

The Operations Manager directs and coordinates functions for the product line including manufacturing, technical services, supply chain, quality, and operational excellence. You will plan, coordinate ...

AURA TECHNOLOGIES LLC.

Operations Manager

Raleigh, NC · On-site

Comfort coordinating with IT and MSP partners on technical projects. * Proficiency in Microsoft ... M systems. Why This Role * Variety and impact. You'll work across operations, HR, contracts, and ...

Eaton

Operations Manager

Youngsville, NC · On-site

$97K - $143K/yr

The Operations Manager directs and coordinates functions for the product line including manufacturing, technical services, supply chain, quality, and operational excellence. You will plan, coordinate ...

AURA TECHNOLOGIES LLC.

Operations Manager

Raleigh, NC · On-site

Comfort coordinating with IT and MSP partners on technical projects. * Proficiency in Microsoft ... M systems. Why This Role * Variety and impact. You'll work across operations, HR, contracts, and ...

AURA Technologies LLC

Operations Manager

Raleigh, NC · Hybrid

Comfort coordinating with IT and MSP partners on technical projects. * Proficiency in Microsoft ... M systems. Why This Role * Variety and impact.You'll work across operations, HR, contracts, and ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Durham, NC

Technical Operations Manager information

See Durham, NC salary details

$34.3K

$88.2K

$139.6K

How much do technical operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for technical operations manager in Durham, NC is $88,207.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $107,700.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What are the most commonly searched types of Technical Operations jobs in Durham, NC?

The most popular types of Technical Operations jobs in Durham, NC are:

What are popular job titles related to Technical Operations Manager jobs in Durham, NC?

For Technical Operations Manager jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Durham, NC look for?

The top searched job categories for Technical Operations Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Technical Operations Manager jobs?

Cities near Durham, NC with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Durham, NC as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $88,207 per year, or $42.4 per hour.

Manager, Managed Cloud Operations

Cary, NC • On-site

SAS
Software Development • 10K+ employees
Learn more about SASexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Manager, Managed Cloud Operations- Hybrid, Cary, NC
We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
About the job
The Managed Cloud Services team is looking for an experienced Technical Operations Manager to lead a highly skilled technical team responsible for supporting SAS customer environments in the cloud. This role is accountable for service reliability, operational execution, process improvement, and people leadership across complex enterprise environments. This role requires strong leadership skills, technical expertise in cloud technologies, and a keen focus on delivering exceptional service to our clients. We need your tenacious and energetic leadership to fuel our success!
As a Manager, Managed Cloud Operations, you will:
  • Lead operational execution across customer environments, ensuring priorities, escalations, and service commitments are managed effectively.
  • Partner with customer-facing, engineering, security, and service delivery teams to improve service quality and operational outcomes.
  • Drive consistent execution of ITSM processes, including incident, problem, change, escalation, and continuous service improvement practices.
  • Act as a key operational interface between technical teams, service delivery teams, engineering, and leadership.
  • Coordinate cross-functional efforts during major incidents and strategic customer initiatives.
  • Participate in customer-facing operational reviews and escalation discussions.
  • Translate technical findings into clear business and customer impacts.
  • Develop team capability through coaching, career development, performance management, and technical growth planning.
  • You're curious, passionate, authentic, and accountable. These are our values and influence everything we do.

Required qualifications:
  • US Citizen required.
  • 8+ years of experience in IT, application support, and/or technical consulting including:
  • 5 years of experience in a leadership role with 2 years in a formal management role.
  • Bachelor's degree in computer science, information systems, or related field.
  • Experience with Linux.
  • Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Preferred qualifications:
  • Experience with SAS systems or SAS programming.

#LI-CC
World-class benefits
Highlights include...
  • Comprehensive medical, prescription, dental and vision plans.
  • Medical plan options include:
    • PPO with low annual deductible and copays.
    • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
  • Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
  • An industry-leading 401k plan.
  • Tuition Assistance Program and programs and resources to support your development
  • Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
  • Volunteer Time Off, parental leave and unlimited paid sick days.
  • Generous childcare benefits for all full-time employees.

You are welcome here.
At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
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