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Technical Operations Lead Jobs in Florida (NOW HIRING)

The Shade Store

IT Operations Lead

Pompano Beach, FL · On-site

$100K - $109K/yr

WHAT WE ARE LOOKING FOR As IT Operations Lead , you'll oversee the day-to-day operations of our IT Technical Support Team, ensuring seamless performance across systems and networks. You'll lead a ...

The Shade Store

IT Operations Lead

Pompano Beach, FL · On-site

$100K - $109K/yr

WHAT WE ARE LOOKING FOR As IT Operations Lead , you'll oversee the day-to-day operations of our IT Technical Support Team, ensuring seamless performance across systems and networks. You'll lead a ...

Chesapeake Utilities

Gas Operations Lead

Rockledge, FL · On-site

Gas Operations Lead Location: Rockledge, FL Your role in our success: Gas Operations Lead is ... Ability to train and develop technical personnel. Benefits/what's in it for you? * Competitive base ...

Georgia IT Inc

Devops Lead - Boca, FL

Boca Raton, FL · On-site

Devops Lead Location: Boca, FL Mode: Fulltime Salary + benefits visa Independent candidates only * 8-10 years of IT experience. * Minimum 3 years of experience in leading/managing small teams * 4-5 ...

The Shade Store

IT Operations Lead

Pompano Beach, FL

$100K - $109K/yr

WHAT WE ARE LOOKING FOR As IT Operations Lead , youll oversee the day-to-day operations of our IT Technical Support Team, ensuring seamless performance across systems and networks. Youll lead a ...

Kreate

Infrastructure & IT Operations Lead

Sarasota, FL · On-site

Experience supervising technical staff, vendors, or MSP relationships * Strong troubleshooting and operational decision-making skills * Ability to prioritize and execute in fast-moving operational ...

New

kreate

Infrastructure & IT Operations Lead

Sarasota, FL · On-site

They are seeking a hands-on Infrastructure & IT Operations Lead to manage and support their core IT infrastructure, cloud platforms, and operational IT processes, combining technical expertise with ...

New

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Technical Operations Lead information

See Florida salary details

$22.4K

$116.8K

$153.9K

How much do technical operations lead jobs pay per year?

As of May 28, 2026, the average yearly pay for technical operations lead in Florida is $116,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,700.00 and $153,200.00 per year, depending on experience, location, and employer.

What does a Technical Operations Lead do?

A Technical Operations Lead is responsible for overseeing the technical infrastructure, workflows, and operational processes within a company. They ensure system reliability, optimize performance, and troubleshoot technical issues to maintain seamless operations. This role involves coordinating with cross-functional teams, implementing process improvements, and supporting technology deployments. Strong problem-solving skills, technical expertise, and leadership abilities are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Technical Operations Lead position, and why are they important?

To thrive as a Technical Operations Lead, you need expertise in IT infrastructure, systems administration, team leadership, and problem-solving, often backed by a degree in computer science or a related field. Familiarity with tools such as cloud platforms (AWS, Azure), monitoring systems, and ITIL or similar operational frameworks is commonly required. Strong communication, project management, and conflict resolution skills help you effectively guide teams and coordinate with cross-functional partners. These qualifications are vital for ensuring operational efficiency, minimizing downtime, and leading teams through complex technical challenges.

What are the typical daily responsibilities of a Technical Operations Lead?

As a Technical Operations Lead, your typical day includes monitoring and maintaining IT systems, coordinating incident resolution, delegating tasks to your operations team, and ensuring seamless service delivery. You'll often collaborate with development, security, and support teams to troubleshoot issues and implement process improvements. This role also involves analyzing system performance, managing change requests, and conducting team meetings to align on project goals. Staying proactive and organized is key to managing multiple priorities and maintaining system reliability.
More about Technical Operations Lead jobs
What are popular job titles related to Technical Operations Lead jobs in Florida? For Technical Operations Lead jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Operations Lead jobs in Florida look for? The top searched job categories for Technical Operations Lead jobs in Florida are:
Technical Operations Lead jobs near you
Infographic showing various Technical Operations Lead job openings in Florida as of May 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $116,838 per year, or $56.2 per hour.
IT Operations Lead

IT Operations Lead

The Shade Store

Pompano Beach, FL • On-site

$100K - $109K/yr

Other

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

The Shade Store rating

5.0

Company rating: 5.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

43rd of 47 rated home improvement suppliers and fitters

Job description

Position: IT Operations Lead
Location: Pompano Beach, FL (HYBRID)
Compensation: $100,000 to $109,000
ABOUT THE SHADE STORE®
At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation.
WHAT WE ARE LOOKING FOR
As IT Operations Lead, you'll oversee the day-to-day operations of our IT Technical Support Team, ensuring seamless performance across systems and networks. You'll lead a talented group of IT support specialists, set operational standards, and drive continuous improvement while maintaining a high level of customer satisfaction.
This role requires a hands-on leader with strong technical skills, attention to detail, and the ability to work independently. You'll report directly to the VP of Network Infrastructure and play a key role in managing and evolving our IT environment.
Schedule: Monday-Friday, with participation in a rotating on-call schedule and occasional off-hours support.
Key Responsibilities
Team Leadership & Development
  • Mentor and guide IT support specialists through a hands-on approach.
  • Collaborate with IT leaders (Security, Network) to align operational goals.
  • Conduct performance reviews, skill gap analyses, and training plans.
  • Manage KPI reporting and team documentation.
Operational Oversight
  • Ensure high availability and performance of IT systems and services.
  • Oversee incident response, problem management, and service request fulfillment.
  • Maintain and improve ITIL-based processes and documentation.
Infrastructure & Network Management
  • Support design, implementation, and maintenance of network infrastructure.
  • Partner with the Network Manager to ensure scalability and security.
  • Monitor system performance and proactively address issues.
Security & Compliance
  • Work with the IT Security Manager to enforce cybersecurity policies.
  • Ensure compliance with regulatory requirements and manage audits.
Project Management
  • Lead IT projects including upgrades, migrations, and deployments.
  • Collaborate with cross-functional teams to deliver solutions on time and within budget.
Vendor & Asset Management
  • Manage vendor relationships and oversee procurement and lifecycle management of IT assets.
Additional Expertise
  • Office365 including but not limited to Outlook, Microsoft Teams, SharePoint, etc.
  • Windows 11 and Apple OSX.
  • Mobile Device Management (Apple & Android).
  • IoT support and management.
  • VoIP systems and call center technologies.
  • LAN/WAN configuration and troubleshooting.
  • Experience with in-house and cloud technologies.
  • PowerShell or other scripting languages.
Qualifications
  • Bachelor's degree in IT, Computer Science, or related field.
  • 3-5+ years in IT operations with experience as an IT lead.
  • Strong knowledge of IT support, network infrastructure, and cybersecurity.
  • Experience with ITSM tools, monitoring platforms, and automation.
  • Excellent communication, leadership, and problem-solving skills.
  • Certifications such as ITIL, PMP, CCNA, or CISSP are a plus.
  • Ability to work under tight timelines and participate in on-call rotations.
  • Willingness to travel up to 10%.
WHY WORK AT THE SHADE STORE®
We set out to create a company culture that is enjoyable and rewarding, where team members can have meaningful impact. Below are some of the perks and benefits of working at TSS:
  • Competitive salary
  • Medical Benefits
  • 401k with Company Match
  • Up to $100k Life Insurance & Short-Term Disability (Employer Paid)
  • Legal and Pet Insurance Plans
  • Employee Assistance Program
  • Product Discount
THE SHADE STORE® offer is contingent upon:
  • Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date

The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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