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Technical Operations Engineer I Jobs (NOW HIRING)

Jj

Technical Operations Engineer II

San Lorenzo, PR · On-site

$68K - $92K/yr

... technical support in alignment with EPS. Qualifications: * Bachelor's degree in engineering ... the operational needs. * Some traveling may be required. * Availability to work various work ...

Rocket Lab Corporation

Senior DevOps Engineer I

Chantilly, VA · On-site

$133K - $171K/yr

SENIOR DEVOPS ENGINEER I Rocket Lab's Optical Systems division solves mission-critical space domain ... Master's degree in computer science, engineering, or other technical field * Experience with ...

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How much do technical operations engineer i jobs pay per year?

As of Jun 19, 2026, the average yearly pay for technical operations engineer i in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are Technical Operations Engineer I?

A Technical Operations Engineer I is an entry-level professional responsible for supporting the smooth and efficient operation of a company's technical infrastructure. They monitor system performance, troubleshoot issues, perform routine maintenance, and help implement solutions to technical problems. Their duties often involve collaborating with other IT teams, handling incident response, and ensuring that systems remain secure and available. This role serves as a foundational position in IT operations, offering opportunities to gain experience in system administration, network management, and technical support.

What are the key skills and qualifications needed to thrive as a Technical Operations Engineer I, and why are they important?

To thrive as a Technical Operations Engineer I, you need a solid understanding of IT infrastructure, troubleshooting, and system administration, often supported by a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, and basic scripting languages is typically required, along with certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These abilities ensure smooth technical operations, rapid issue resolution, and reliable support for organizational systems and users.

What are some common challenges faced by a Technical Operations Engineer I, and how can they be addressed?

As a Technical Operations Engineer I, you may frequently encounter challenges such as troubleshooting complex system issues under time pressure, balancing multiple support requests, and adapting to rapidly changing technologies. Building strong problem-solving skills and maintaining clear communication with both technical and non-technical team members can help address these hurdles. Proactively documenting recurring issues and solutions, as well as seeking mentorship from senior engineers, can also streamline your workflow and accelerate your professional growth.
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Infographic showing various Technical Operations Engineer I job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 71% Full Time, 19% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.
Technical Operations Engineer II

Technical Operations Engineer II

Bearingstar Insurance

Quincy, MA • On-site

$88K - $105K/yr

Full-time

Posted 28 days ago

Job description

Why Arbella?
At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
On-site gym and fitness classes and one-on-one personal training
On-site nurse, nutritional counseling, and mental health resources
Full-service cafeterias
Free shuttle service to Quincy Adams T Station
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
Robust training, mentorship, and professional/personal development programs
Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009!
The Technical Operations Engineer II in the TechOps role is responsible for the design, maintenance, and support of enterprise job scheduling and backup systems. This role manages all functions of the JAMS job scheduling platform, oversees the Veeam backup and recovery environment, and serves as production control for developer access to production systems. The Technical Operations Engineer II ensures reliable, secure, and compliant operation of core automation and data protection processes across Arbella's infrastructure.

Key Responsibilities:

Job Scheduling

Administer, maintain, and enhance the enterprise JAMS job scheduling platform.

Develop and manage job definitions, schedules, and dependencies across multiple environments.

Monitor job execution, troubleshoot failures, and coordinate resolutions with application and infrastructure teams.

Implement and document operational procedures, alerts, and reporting to ensure system reliability.

Manage JAMS system upgrades, configuration changes, and integrations with other enterprise tools.

Enforce scheduling and operational standards to ensure consistency across environments.

Backup and Recovery (Veeam Administration)

Manage and maintain the enterprise Veeam Backup & Replication platform.

Oversee backup jobs, replication tasks, and recovery verification.

Collaborate with system owners to ensure appropriate protection levels and retention policies.

Monitor capacity, performance, and success rates of all backup and restore operations.

Work directly with Veeam support and vendors to resolve issues and implement best practices.

Document backup and disaster recovery procedures and participate in periodic recovery testing.

Production Control and Access Management

Serve as a primary point of control for developer and contractor access to production systems.

Review and approve production access requests following security and compliance guidelines.

Monitor privileged activity and enforce least-privilege principles.

Maintain audit records and ensure compliance with internal access control policies.

General Responsibilities

Collaborate with cross-functional infrastructure, security, and application teams to ensure smooth daily operations.

Participate in system patching, maintenance windows, and change management processes.

Maintain operational documentation, process maps, and runbooks.

Provide Tier-3 support for related systems and participate in the 24/7 on-call rotation.

Identify and implement automation opportunities to improve operational efficiency and reduce manual workload. Powershell and PowerAutomate commonly used

Support business continuity and disaster recovery initiatives as required.

Key Requirements:

Expert knowledge of JAMS job scheduling administration, configuration, and troubleshooting.

Strong hands-on experience with Veeam Backup & Replication, including backup job design and recovery testing.

Experience with Windows Server and Linux environments.

Understanding of Active Directory, service accounts, and permission management.

Scripting with PowerShell or other languages for automation and reporting.

Familiarity with change management, ITIL processes, and production control standards.

Strong communication skills and ability to collaborate across technical and business teams.

Detail-oriented with strong documentation and process-driven discipline.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $88,000 to $105,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

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