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Technical Operations Engineer I Jobs (NOW HIRING)

We're hiring a Technical Operations Engineer to own the reliability, security, and scalability of ... Systems thinker who naturally traces dependencies and asks "why did this break?" not just "how do I ...

Technical Operations Engineer

Waltham, MA · On-site

$75K - $101K/yr

ABOUT THE JOB We are seeking an experienced Technical Operations Engineer with prior training and experience in a relevant engineering field, to integrate the Imaging families of systems into ...

Technical Operations Engineer

Alameda, CA · On-site

$78K - $106K/yr

THE POSITION Saildrone is seeking a Technical Operations Engineer to join our Fleet Operations Team. Reporting to the Senior Manager, Technical Operations Engineer, you will play a critical role in ...

Overview of Opportunity Two Six Technologies is seeking a Technical Operations Engineer to support ... By submitting the following application, I hereby certify that to the best of my knowledge, the ...

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The Senior Technical Operations Engineer reports to our Director of Technical Operations and serves ... You don't need every next step defined for you, and you're comfortable saying, "I've got this." You ...

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Technical Operations Engineer I information

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How much do technical operations engineer i jobs pay per year?

As of Aug 22, 2026, the average yearly pay for technical operations engineer i in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Technical Operations Engineer I?

A Technical Operations Engineer I is an entry-level professional responsible for supporting the smooth and efficient operation of a company's technical infrastructure. They monitor system performance, troubleshoot issues, perform routine maintenance, and help implement solutions to technical problems. Their duties often involve collaborating with other IT teams, handling incident response, and ensuring that systems remain secure and available. This role serves as a foundational position in IT operations, offering opportunities to gain experience in system administration, network management, and technical support.

What are the key skills and qualifications needed to thrive as a Technical Operations Engineer I, and why are they important?

To thrive as a Technical Operations Engineer I, you need a solid understanding of IT infrastructure, troubleshooting, and system administration, often supported by a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, and basic scripting languages is typically required, along with certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These abilities ensure smooth technical operations, rapid issue resolution, and reliable support for organizational systems and users.

What are some common challenges faced by a Technical Operations Engineer I, and how can they be addressed?

As a Technical Operations Engineer I, you may frequently encounter challenges such as troubleshooting complex system issues under time pressure, balancing multiple support requests, and adapting to rapidly changing technologies. Building strong problem-solving skills and maintaining clear communication with both technical and non-technical team members can help address these hurdles. Proactively documenting recurring issues and solutions, as well as seeking mentorship from senior engineers, can also streamline your workflow and accelerate your professional growth.
More about Technical Operations Engineer I jobs
Infographic showing various Technical Operations Engineer I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.

Technical Operations Engineer

Profound

Manhattan, NY • On-site

$80 - $100/hr

Other

Re-posted 19 days ago


Job description

We're hiring a Technical Operations Engineer to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You'll work directly with our Engineering and Operations team to transform reactive IT support into proactive, automated systems that scale with our rapid growth. This role is perfect for someone who sees IT operations as a strategic enabler of engineering velocity, not just a support function.

You'll be based in our Union Square office, collaborating closely with your colleagues in person and remotely in San Francisco, London, and Buenos Aires.

What You'll Do Day-to-Day Operations & Incident Response
  • Triage and resolve technical issues with a focus on automation and continuous improvement
  • Manage and troubleshoot macOS devices and development environments at scale
  • Trace root causes across complex, multi-system failures (Google Workspace → MDM → AWS)
  • Build runbooks, troubleshooting guides, and documentation that elevate team capabilities
Strategic Systems Thinking
  • Identify patterns in recurring issues and implement systematic fixes
  • Analyze downstream impacts before making changes; understand the blast radius of identity and access management decisions
  • Lead projects that address operational pain points (device provisioning, access control, compliance automation)
  • Design self-service solutions that empower engineers to move faster
Cross-Functional Partnership
  • Translate technical issues for stakeholders across Engineering, People Ops, and Finance
  • Partner with security to implement and maintain compliance controls
  • Support our rapid hiring by streamlining onboarding and provisioning processes
  • Mentor future IT team members on troubleshooting methodology and systems thinking
You May Be a Good Fit If You Have Required Experience:
  • 2+ years in IT Operations or Technical Support, ideally supporting engineering teams in high-growth SaaS/AI companies
  • Systems thinker who naturally traces dependencies and asks "why did this break?" not just "how do I fix it?"
  • Strong incident management skills: triage, root‑cause analysis, and pattern recognition
  • Experience with identity management, SSO, and access control systems
  • Clear communicator who can explain complex technical issues to both engineers and non‑technical stakeholders
  • Self‑directed with strong judgment on when to elevate versus resolve independently
Technical Skills:
  • Expert troubleshooting across the Apple ecosystem, including MDM (Kandji, Jamf, or similar)
  • Advanced Google Workspace administration (SAML/OIDC, lifecycle automation, SCIM)
  • Multi‑cloud support experience (AWS primary, familiarity with GCP/Azure)
  • Network troubleshooting (DNS, VPNs, routing)
  • Scripting and automation (Python, Bash) for repetitive tasks and integrations
  • Experience with infrastructure as code and configuration management
  • Good taste with technology, both software and hardware
What Makes This Role Unique

You're not just fixing problems—you're building the operational foundation for a company that’s defining a new category. Every system you implement, every process you automate, directly accelerates our ability to ship products that help companies navigate the AI revolution.

As our first dedicated Technical Operations hire, you’ll have significant autonomy to shape how we scale our technical operations. You’ll work alongside engineers who are building billion‑scale event processing systems, and your work will directly impact their velocity and effectiveness.

This is an on‑site role in our Union Square office—designed for technical operations engineers who thrive on building systems that scale with hypergrowth.

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