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Technical Operations Engineer I Jobs (NOW HIRING)

Socket.dev

Technical Operations Engineer

Herndon, VA · On-site

$110K - $180K/yr

Overview of Opportunity Two Six Technologies is seeking a highly skilled Technical Operations Engineer to serve as a technical subject matter expert for our government customers and the military ...

Warner Bros. Discovery

Operations Engineer I

Atlanta, GA · On-site

$66K - $90K/yr

Excellent written and oral communication is key as the Operations Engineer I engages and navigates ... Ability to resolve complex technical problems in a timely manner. * Self-motivation with a passion ...

Apex Systems

Data Center Technical Operations EngineerLocation Andrews, Texas (On-site) Role Overview We are seeking a Data Center Technical Operations Engineer to support day-to-day facility operations. This ...

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How much do technical operations engineer i jobs pay per year?

As of Sep 12, 2026, the average yearly pay for technical operations engineer i in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Technical Operations Engineer I?

A Technical Operations Engineer I is an entry-level professional responsible for supporting the smooth and efficient operation of a company's technical infrastructure. They monitor system performance, troubleshoot issues, perform routine maintenance, and help implement solutions to technical problems. Their duties often involve collaborating with other IT teams, handling incident response, and ensuring that systems remain secure and available. This role serves as a foundational position in IT operations, offering opportunities to gain experience in system administration, network management, and technical support.

What are the key skills and qualifications needed to thrive as a Technical Operations Engineer I, and why are they important?

To thrive as a Technical Operations Engineer I, you need a solid understanding of IT infrastructure, troubleshooting, and system administration, often supported by a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, and basic scripting languages is typically required, along with certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These abilities ensure smooth technical operations, rapid issue resolution, and reliable support for organizational systems and users.

What are some common challenges faced by a Technical Operations Engineer I, and how can they be addressed?

As a Technical Operations Engineer I, you may frequently encounter challenges such as troubleshooting complex system issues under time pressure, balancing multiple support requests, and adapting to rapidly changing technologies. Building strong problem-solving skills and maintaining clear communication with both technical and non-technical team members can help address these hurdles. Proactively documenting recurring issues and solutions, as well as seeking mentorship from senior engineers, can also streamline your workflow and accelerate your professional growth.
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Technical Operations Engineer I jobs near you
Infographic showing various Technical Operations Engineer I job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $85,029 per year, or $40.9 per hour.

Technical Operations Engineer, Customer Success (Starlink)

Redmond, WA • On-site

SpaceX
Aerospace Product and Parts Manufacturing • 1 - 5K employees
Learn more about SpaceXexternal

$110K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

Job description

TECHNICAL OPERATIONS ENGINEER, CUSTOMER SUCCESS (STARLINK)

One of the most ambitious missions that SpaceX has undertaken to date, the Starlink satellite constellation, is committed to providing reliable, high-speed internet access to the entire world. SpaceX is looking for an ambitious, driven operator who can help define our customer experience and product strategy and drive that vision to reality. This person will have an opportunity to leverage strong business acumen, technical competence, and excellent execution and delivery skills to define the next generation of broadband access across the globe.

RESPONSIBILITIES:

  • Understand and drive core user metrics: Net Promoter Score, Customer Contact Ratio, Cancellation Ratio, Customer Satisfaction Score, and others.
  • Work cross-functionally to triage, prioritize, and eliminate root causes of poor user experience across organizations (Network, physical product, UI/UX, support/customer success, billing, shipping, marketing, legal, communications, and more), and feedback loops to prevent the problems.
  • Fix, delete, automate, or create new processes for fixing structural and emerging issues.
  • Serve as product manager/project owner for feature launches and software automation projects.

BASIC QUALIFICATIONS:

  • Bachelor's degree in an engineering discipline.
  • 2+ years of professional experience in venture capital, management consulting, or operations/product management at a technology company.

PREFERRED SKILLS AND EXPERIENCE:

  • Willingness to dive deep into technical topics and data analytics.
  • Demonstrated ability to jump into ill-defined problem spaces and drive positive outcomes.
  • Demonstrated capability to parse technical subjects on a deep level.
  • Experience in data analysis using Python and SQL, R, or similar languages.
  • Self-starter attitude, energy, and the ability to communicate effectively across business and technical disciplines.
  • Excellent verbal and written communication skills.
  • Ability to apply first principles to business problems.
  • Knowledge of software development life-cycle and release process.

ADDITIONAL REQUIREMENTS:

  • Must be available to work extended hours and weekends as needed.
  • This is not a remote position and will require relocation if not already local to the office location.
  • Willingness to travel to customer sites, other SpaceX locations, and events as needed.

COMPENSATION AND BENEFITS:    

Pay range:    

Technical Operations Engineer/I: $100,000.00 - $115,000.00/per year
Technical Operations Engineer/II: $110,000.00 - $135,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

What SpaceX employees say

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Benefits

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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