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Technical Operations Engineer I Jobs (NOW HIRING)

The Tier 1 Technical Operations Engineer works in a processdriven, automationenabled environment focused on consistency and scalable service delivery. They value efficiency, standardized workflows ...

The Tier 1 Technical Operations Engineer works in a processdriven, automationenabled environment focused on consistency and scalable service delivery. They value efficiency, standardized workflows ...

The Tier 1 Technical Operations Engineer works in a process-driven, automation-enabled environment focused on consistency and scalable service delivery. They value efficiency, standardized workflows ...

Technical Operations Engineer

Opelika, AL · On-site

$63K - $86K/yr

... the Form I-983 training plan required for STEM OPT. Position Summary: Optimizes products and ... Engineers to design and implement formulation changes * Trains Technical Operations, Product ...

Description The Apple News Operations team is seeking a Technical Operations Engineer to build and maintain the full-stack applications and data tools that internal teams depend on. You will also ...

Technical Operations Engineer

Houston, TX · On-site

$66K - $89K/yr

Role Overview The Technical Operations Engineer is responsible for supporting manufacturing readiness, quality execution, and operational excellence across internal teams and global contract ...

Description The Apple News Operations team is seeking a Technical Operations Engineer to build and maintain the full-stack applications and data tools that internal teams depend on. You will also ...

Technical Operations Engineer

Houston, TX · On-site

$66K - $89K/yr

Role Overview The Technical Operations Engineer is responsible for supporting manufacturing readiness, quality execution, and operational excellence across internal teams and global contract ...

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Technical Operations Engineer I information

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$36K

$85K

$135K

How much do technical operations engineer i jobs pay per year?

As of Jun 19, 2026, the average yearly pay for technical operations engineer i in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are Technical Operations Engineer I?

A Technical Operations Engineer I is an entry-level professional responsible for supporting the smooth and efficient operation of a company's technical infrastructure. They monitor system performance, troubleshoot issues, perform routine maintenance, and help implement solutions to technical problems. Their duties often involve collaborating with other IT teams, handling incident response, and ensuring that systems remain secure and available. This role serves as a foundational position in IT operations, offering opportunities to gain experience in system administration, network management, and technical support.

What are the key skills and qualifications needed to thrive as a Technical Operations Engineer I, and why are they important?

To thrive as a Technical Operations Engineer I, you need a solid understanding of IT infrastructure, troubleshooting, and system administration, often supported by a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, and basic scripting languages is typically required, along with certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These abilities ensure smooth technical operations, rapid issue resolution, and reliable support for organizational systems and users.

What are some common challenges faced by a Technical Operations Engineer I, and how can they be addressed?

As a Technical Operations Engineer I, you may frequently encounter challenges such as troubleshooting complex system issues under time pressure, balancing multiple support requests, and adapting to rapidly changing technologies. Building strong problem-solving skills and maintaining clear communication with both technical and non-technical team members can help address these hurdles. Proactively documenting recurring issues and solutions, as well as seeking mentorship from senior engineers, can also streamline your workflow and accelerate your professional growth.
More about Technical Operations Engineer I jobs
What job categories do people searching Technical Operations Engineer I jobs look for? The top searched job categories for Technical Operations Engineer I jobs are:
Infographic showing various Technical Operations Engineer I job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 71% Full Time, 19% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.
Technical Operations Engineer, Customer Success (Starlink)

Technical Operations Engineer, Customer Success (Starlink)

SpaceX

Redmond, WA

$110K - $135K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

13th of 60 rated aerospace companies


Job description

TECHNICAL OPERATIONS ENGINEER, CUSTOMER SUCCESS (STARLINK)

One of the most ambitious missions that SpaceX has undertaken to date, the Starlink satellite constellation, is committed to providing reliable, high-speed internet access to the entire world. SpaceX is looking for an ambitious, driven operator who can help define our customer experience and product strategy and drive that vision to reality. This person will have an opportunity to leverage strong business acumen, technical competence, and excellent execution and delivery skills to define the next generation of broadband access across the globe.

RESPONSIBILITIES:

  • Understand and drive core user metrics: Net Promoter Score, Customer Contact Ratio, Cancellation Ratio, Customer Satisfaction Score, and others.
  • Work cross-functionally to triage, prioritize, and eliminate root causes of poor user experience across organizations (Network, physical product, UI/UX, support/customer success, billing, shipping, marketing, legal, communications, and more), and feedback loops to prevent the problems.
  • Fix, delete, automate, or create new processes for fixing structural and emerging issues.
  • Serve as product manager/project owner for feature launches and software automation projects.

BASIC QUALIFICATIONS:

  • Bachelor's degree in an engineering discipline.
  • 2+ years of professional experience in venture capital, management consulting, or operations/product management at a technology company.

PREFERRED SKILLS AND EXPERIENCE:

  • Willingness to dive deep into technical topics and data analytics.
  • Demonstrated ability to jump into ill-defined problem spaces and drive positive outcomes.
  • Demonstrated capability to parse technical subjects on a deep level.
  • Experience in data analysis using Python and SQL, R, or similar languages.
  • Self-starter attitude, energy, and the ability to communicate effectively across business and technical disciplines.
  • Excellent verbal and written communication skills.
  • Ability to apply first principles to business problems.
  • Knowledge of software development life-cycle and release process.

ADDITIONAL REQUIREMENTS:

  • Must be available to work extended hours and weekends as needed.
  • Willingness to travel to customer sites, other SpaceX locations, and events as needed.

COMPENSATION AND BENEFITS:    

Pay range:    

Technical Operations Engineer/I: $100,000.00 - $115,000.00/per year
Technical Operations Engineer/II: $110,000.00 - $135,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.


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