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Technical Operations Engineer I Jobs (NOW HIRING)

Profound

Technical Operations Engineer

New York, NY · On-site

$130K - $170K/yr

We are hiring a Technical Operations Engineer to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You will work directly with our Engineering ...

Warner Bros. Discovery

Operations Engineer I

Atlanta, GA · On-site

$66.80K - $90.40K/yr

Excellent written and oral communication is key as the Operations Engineer I engages and navigates ... Ability to resolve complex technical problems in a timely manner. * Self-motivation with a passion ...

Leidos

Senior Technical Operations Engineer

Bethesda, MD

$131.30K - $237.35K/yr

As a Senior Technical Operations Engineer you will be responsible for the availability and ... Experience with development, i.e. Bash, PowerShell, SALT, Python, Groovy, Java, etc. * Experience ...

Leidos

Senior Technical Operations Engineer

Bethesda, MD

$131.30K - $237.35K/yr

As a Senior Technical Operations Engineer you will be responsible for the availability and ... Experience with development, i.e. Bash, PowerShell, SALT, Python, Groovy, Java, etc. * Experience ...

Leidos

Senior Technical Operations Engineer

Hyattsville, MD · On-site

$131.30K - $237.35K/yr

As a Senior Technical Operations Engineer you will be responsible for the availability and ... Experience with development, i.e. Bash, PowerShell, SALT, Python, Groovy, Java, etc. * Experience ...

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How much do technical operations engineer i jobs pay per year?

As of May 29, 2026, the average yearly pay for technical operations engineer i in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Operations Engineer I, and why are they important?

To thrive as a Technical Operations Engineer I, you need a solid understanding of IT infrastructure, troubleshooting, and system administration, often supported by a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, and basic scripting languages is typically required, along with certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These abilities ensure smooth technical operations, rapid issue resolution, and reliable support for organizational systems and users.

What are some common challenges faced by a Technical Operations Engineer I, and how can they be addressed?

As a Technical Operations Engineer I, you may frequently encounter challenges such as troubleshooting complex system issues under time pressure, balancing multiple support requests, and adapting to rapidly changing technologies. Building strong problem-solving skills and maintaining clear communication with both technical and non-technical team members can help address these hurdles. Proactively documenting recurring issues and solutions, as well as seeking mentorship from senior engineers, can also streamline your workflow and accelerate your professional growth.

What are Technical Operations Engineer I?

A Technical Operations Engineer I is an entry-level professional responsible for supporting the smooth and efficient operation of a company's technical infrastructure. They monitor system performance, troubleshoot issues, perform routine maintenance, and help implement solutions to technical problems. Their duties often involve collaborating with other IT teams, handling incident response, and ensuring that systems remain secure and available. This role serves as a foundational position in IT operations, offering opportunities to gain experience in system administration, network management, and technical support.
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Infographic showing various Technical Operations Engineer I job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.
Technical Operations Engineer

Technical Operations Engineer

Profound

New York, NY • On-site

$130K - $170K/yr

Full-time

Posted 24 days ago

Job description

Engineering
• New York, New York • San Francisco, California
• In-office
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Profound is on a mission to help companies understand and control their AI presence. We are hiring a Technical Operations Engineer to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You will work directly with our Engineering and Operations team to transform reactive IT support into proactive, automated systems that scale with our rapid growth.
This role is ideal for someone who sees IT operations as a strategic enabler of engineering velocity rather than just a support function. You will be based in our Union Square office, collaborating closely with colleagues in person and remotely across San Francisco, London, and Buenos Aires.
What you'll do
  • Triage and resolve technical issues with a focus on automation and continuous improvement
  • Manage and troubleshoot macOS devices and development environments at scale
  • Trace root causes across complex, multi-system failures, including Google Workspace, MDM, and AWS
  • Build runbooks, troubleshooting guides, and documentation that elevate team capabilities
  • Identify patterns in recurring issues and implement systematic fixes
  • Analyze downstream impacts before making changes and understand the blast radius of identity and access management decisions
  • Lead projects that address operational pain points such as device provisioning, access control, and compliance automation
  • Design self-service solutions that empower engineers to move faster
  • Translate technical issues for stakeholders across Engineering, People Ops, and Finance
  • Partner with security to implement and maintain compliance controls
  • Support rapid hiring by streamlining onboarding and provisioning processes
  • Mentor future IT team members on troubleshooting methodology and systems thinking

Who you are
  • 2 or more years of experience in IT operations or technical support, ideally supporting engineering teams in high-growth SaaS or AI companies
  • Systems thinker who naturally traces dependencies and asks why something broke, not just how to fix it
  • Strong incident management skills including triage, root-cause analysis, and pattern recognition
  • Experience with identity management, single sign-on, and access control with Okta
  • Clear communicator who can explain complex technical issues to both engineers and non-technical stakeholders
  • Self-directed with strong judgment on when to escalate versus resolve independently
  • Expert troubleshooting across the Apple ecosystem, including MDM tools such as Mosyle
  • Advanced Google Workspace administration, including SAML or OIDC, lifecycle automation, and SCIM
  • Multi-cloud support experience with AWS as primary and familiarity with GCP or Azure
  • Network troubleshooting experience including DNS, VPNs, and routing
  • Scripting and automation skills using Python, TypeScript, or Bash for repetitive tasks and integrations
  • Experience with infrastructure as code and configuration management
  • Strong technical judgment and good taste across both software and hardware
  • Motivated by building the operational foundation for a company defining a new category
  • Comfortable with autonomy as an early technical operations hire and excited to shape how systems scale

Location
This is an on-site role based in our Union Square, NYC or SoMa, San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $130,000 to $170,000. Comp can vary by location. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

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