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Technical Operations Assistant Jobs in Tennessee

BRAMCO GROUP

Technical Service Assistant

Knoxville, TN · On-site

To assist the Service Manager with the overall functions of the service department in a manner that ... Perform daily and operational activities in the service department that may include the following ...

TSMG

Senior Teleoperations Lead

Nashville, TN

... technical operations, control room environments, fleet operations, or other mission-critical ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

TSMG

Senior Teleoperations Lead

Nashville, TN · On-site

... technical operations, control room environments, fleet operations, or other mission-critical ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Standard Nuclear, Inc.

Technical Writer

Oak Ridge, TN · On-site

... operations teams to gather technical information and validate content * Support rollout and implementation of new or revised procedures and work instructions * Assist teams in understanding ...

Standard Nuclear, Inc.

Technical Writer

Oak Ridge, TN · On-site

... operations teams to gather technical information and validate content * Support rollout and implementation of new or revised procedures and work instructions * Assist teams in understanding ...

STI

Aviation Technical Specialist I

Nashville, TN · On-site

Aviation Technical Specialist I Location: Nashville, TN/Hybrid Duration: 24+ Months Advanced ... operations on behalf of the state; § Assist with the annual conference and training event called ...

Arconic

Electrical Technical Specialist

Alcoa, TN · On-site

... operations to restore product flow, as well as offer technical leadership and training to craft ... Additionally, this role will assist the maintenance department in both short and long-term outage ...

Arconic

Electrical Technical Specialist

Alcoa, TN

... operations to restore product flow, as well as offer technical leadership and training to craft ... Additionally, this role will assist the maintenance department in both short and long-term outage ...

Muhlenberg College

... technical instruction, position-specific drills, and advanced strategy. General Athletic/Team Operations * Assist in planning and evaluating program results. * Attend meetings and training as ...

Arconic

Electrical Technical Specialist

Alcoa, TN

... operations to restore product flow, as well as offer technical leadership and training to craft ... Additionally, this role will assist the maintenance department in both short and long-term outage ...

kgs

Technical Writer (PMO)

Nashville, TN · On-site

Collaborate closely with the Program Manager, Deputy Program Manager, Call Center Operations ... * Assist in the preparation of program transition documentation, including transition-in and ...

STI

Aviation Technical Specialist I

Nashville, TN · On-site

Assigned approximately 10 to 15 public-use airports for which they perform the following: * Assist ... Also follow proper protocol for motor vehicle operations on an airfield; * Gain and apply technical ...

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All JobsTechnical Operations JobsTechnical Operations Assistant JobsTechnical Operations Assistant Jobs in Tennessee

Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Tennessee? The most popular types of Technical Operations jobs in Tennessee are:
What are popular job titles related to Technical Operations Assistant jobs in Tennessee? For Technical Operations Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Tennessee look for? The top searched job categories for Technical Operations Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Technical Operations Assistant jobs? Cities in Tennessee with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you
Infographic showing various Technical Operations Assistant job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Technical Service Assistant

BRAMCO GROUP

Knoxville, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Scope and Background:
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.
Basic Functions, Duties, and Responsibilities:
Perform daily and operational activities in the service department that may include the following, but not all may be listed:
  • Review Technician reports daily for accuracy, appropriate detail, and completion.
  • Prepare and send work orders daily to facilitate electronic entry of data.
  • Prepare and send work orders for processing weekly payroll time reports.
  • Open and close work orders as directed.
  • Electronically update the Open Work Order Report daily.
  • Prepare and make available a daily work order report for technician reference.
  • Be able to issue and process expense purchase orders for service department if needed.
  • Do yard inspections for equipment and clean up.
  • Manage the service truck inspections and crane inspections and keep appropriate files on each.
  • Assist in handling incoming customer calls to service department, take messages and gather information from customer.
  • Assist in giving information to customer about status of their equipment as needed.
  • Assist Service Manager in scheduling & dispatching jobs for technicians if needed under managers direction.
  • Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as Komatsu extranet, Komtrax, Campaigns, Mystuff, etc.)
  • Capable of entering data to create a repair estimate for jobs & PMs.
  • Capable of obtaining technical information via computer and telephone from manufacturer provided sources.
  • Perform any & all duties in the Rental area when there is no rental person assigned or in their absence.
  • Work with technicians on parts they need & keep part bins clean & up to date, to include checking on parts on backorder.
  • Assist in keeping up with shop tools & their condition.
  • Assist in communication of backordered parts information between parts department, service department and rental department.
  • Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager.

  • High School Diploma or Equivalent, college coursework is a plus
  • Must have 2 or more years experience in the Heavy Equipment Industry or comparable.
  • Must have good written and oral communication skills.
  • Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
  • Must have a good working knowledge of equipment operations and mechanical functions.
  • Capable of working with limited supervision / self-starter.
  • Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills.
  • Must be a team player, comfortable in a group setting.
  • Ability and initiative for continuous learning.
  • Assist in problem solver if needed or directed.
  • Capable of initiating follow-up.
  • Maintain excellent customer relations.
  • Must successfully pass background, drug screen, and physical

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