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Technical Operations Assistant Jobs in Tennessee

JHB-CUI

TECHNICAL OPERATIONS SUPERVISOR

Nashville, TN · On-site

Partner with dispatch and operations leadership to ensure efficient scheduling. * Assist with complex installations and technical troubleshooting when needed. * Ensure compliance with company ...

JHB-CUI

TECHNICAL OPERATIONS SUPERVISOR

Nashville, TN · On-site

Partner with dispatch and operations leadership to ensure efficient scheduling. * Assist with complex installations and technical troubleshooting when needed. * Ensure compliance with company ...

BRAMCO GROUP

Technical Service Assistant

Knoxville, TN · On-site

Technical Service Assistant Knoxville Branch and Corp - Knoxville, TN 37920 Overview Position Type ... Perform daily and operational activities in the service department that may include the following ...

BRAMCO GROUP

Technical Service Assistant

Knoxville, TN · On-site

To assist the Service Manager with the overall functions of the service department in a manner that ... Perform daily and operational activities in the service department that may include the following ...

BRAMCO GROUP

Technical Service Assistant

Chattanooga, TN · On-site

To assist the Service Manager with the overall functions of the service department in a manner that ... Perform daily and operational activities in the service department that may include the following ...

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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Tennessee? The most popular types of Technical Operations jobs in Tennessee are:
What are popular job titles related to Technical Operations Assistant jobs in Tennessee? For Technical Operations Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Tennessee look for? The top searched job categories for Technical Operations Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Technical Operations Assistant jobs? Cities in Tennessee with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you
Infographic showing various Technical Operations Assistant job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Dolly Parton Experience Technical Operations Assistant Area Team Lead - Dollywood Parks & Resorts -

Herschend Family Entertainment

Pigeon Forge, TN • On-site

$34K - $40K/yr

Full-time

Re-posted 2 days ago

Job description

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Technical Operations Assistant Area Team Lead who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Technical Operations Assistant Area Team Lead will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The Assistant Lead supports daily technical operations for the Dolly Parton Experience by providing leadership and hands-on expertise across lighting, audio, and video systems spanning multiple facilities. This role guides technicians in maintaining, troubleshooting, and repairing show-critical systems while helping ensure operational continuity and performance excellence. The Assistant Lead also supports oversight of A/V control systems software to maintain reliability and consistency. Working in guest-facing environments, the Assistant Lead models professionalism, theater-style etiquette, and strong attention to detail. This position assists with task prioritization, team support, and development, while reinforcing quality and safety standards. This role is essential in delivering seamless show operations and maintaining the high-quality guest experience expected at Dollywood Parks & Resorts.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
  • Perform advanced technician duties while serving as a working leader, making informed, situational decisions to ensure tasks are completed efficiently and aligned with Dollywood Parks and Resorts Entertainment standards
  • Provide day-to-day guidance and support to technicians, assisting with task prioritization, troubleshooting strategy, and workflow coordination
  • Work with themed indoor and outdoor lighting, sound, atmospheric effects, video, and microclimate systems across multiple facilities
  • Lead and support troubleshooting, diagnosis, and repair of entertainment lighting control systems, fixtures (static and moving), professional audio systems, video projection systems, and DMX infrastructure
  • Assist in maintaining and optimizing entertainment systems infrastructure to ensure consistency, reliability, and performance
  • Support setup, troubleshooting, and diagnosis of networking infrastructure and A/V control systems Identify and escalate line voltage or infrastructure issues, submitting repair requests and coordinating follow-through as needed
  • Share technical knowledge, best practices, and training support to develop team capability and performance
  • Model professional appearance, theater-style etiquette, and guest-first behavior while working in public-facing environments
  • Assist leadership in coordinating cross-functional support within the Entertainment Division as needed
  • Help ensure equipment and systems meet all safety standards and are maintained in safe working condition
  • Support the maintenance of clean, organized, and safe workspaces across multiple locations
  • Operate and oversee the safe use of company vehicles (cars, vans, trucks) for personnel and material transport
  • Maintain strict confidentiality regarding all sensitive information related to Dolly Parton, Dollywood, and HFE operations

Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
  • Minimum 18 years of age
  • High School diploma required
  • Demonstrated experience with entertainment and/or architectural lighting systems and environments
  • Strong knowledge of lighting control infrastructure and A/V control systems
  • Experience with installation, operation, and repair of modern moving lighting fixtures preferred
  • Experience with video projection and video mapping strongly preferred
  • Knowledge of Christie laser projection systems preferred
  • Experience with professional lighting and audio control systems preferred
  • Working knowledge of electricity and basic electrical troubleshooting preferred
  • Experience with ETC systems (Paradigm, Mosaic) preferred
  • Familiarity with industry software such as VectorWorks, QLab, QSys, and Dante preferred
  • Proficiency with standard computer applications (Outlook, Word, Excel)
  • Demonstrated ability to lead or guide others in a technical environment preferred
  • Ability to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record
  • Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Knowledge, Skills and Abilities Required
  • Ability to interact professionally and positively with guests, vendors, and team members while representing leadership presence
  • Self-motivated with strong organizational and leadership skills
  • Ability to prioritize, delegate (when appropriate), and complete work assignments efficiently
  • Sound judgment in handling sensitive or confidential information
  • Maintain professional appearance and high personal standards
  • Thrive in a fast-paced, high-demand environment with shifting priorities
  • Dependable attendance and flexibility in scheduling, including evenings, weekends, holidays, and extended hours
  • Strong guest awareness with the ability to take initiative to enhance guest experience within company guidelines
  • Effective communication, problem-solving, conflict management, and interpersonal skills
  • Ability to mentor and support team members in developing technical and professional skills
  • Strong collaboration skills across departments to support operational and project goals
  • Ability to interpret instructions, retain information, and translate direction into action
  • Commitment to maintaining a safe and secure environment for guests and hosts
  • Flexibility to adapt to changing priorities and operational needs
  • Basic math skills with accuracy in calculations
  • High level of comfort working around high-value assets and adherence to asset protection procedures

Physical Requirements | Environmental Conditions
  • Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe lifting
  • Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 16 hours
  • Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
  • Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
  • Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods.
  • Must have manual dexterity necessary to complete all job duties
  • Able to sit and/or stand for long/short periods
  • Ability to have physical mobility great enough to allow walking, kneeling, crawling, bending, reaching (high and low), twisting, and moving about tight spaces
  • Able to climb ladders, and use an AWP to work at heights up to and excess of 60 feet
  • Ability and mobility to work on a variety of surfaces including but not limited to carpet, wood, steel, concrete, grass, and dirt while being able to bend, stoop, kneel, climb, lay, lift, and carry
  • Able to see near and far with good depth perception and correct color vision
  • Able to tolerate show levels of sound in an entertainment environment including volume and frequency

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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