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Technical It Support Jobs in Indiana (NOW HIRING)

Job Summary An IT Support Specialist provides technical assistance and support to users, troubleshooting hardware and software issues, installing and configuring equipment, and ensuring smooth ...

Job Summary An IT Support Specialistprovides technical assistance and support to users, troubleshooting hardware and software issues, installing and configuring equipment, and ensuring smooth ...

The IT Support Services Technician I plays a crucial role in providing technical support and assistance to end-users within the organization. This position involves responding to user inquiries ...

Ability to provide technical support over the phone; good phone skills, professional demeanor ... Develop sound understanding of IT operations and related applications and IT systems as well as ...

Ability to provide technical support over the phone; good phone skills, professional demeanor ... Develop sound understanding of IT operations and related applications and IT systems as well as ...

The IT Support Services Technician I plays a crucial role in providing technical support and assistance to end-users within the organization. This position involves responding to user inquiries ...

Ability to provide technical support over the phone; good phone skills, professional demeanor ... Develop sound understanding of IT operations and related applications and IT systems as well as ...

Showing results 41-60

Technical It Support information

See Indiana salary details

$13

$24

$42

How much do technical it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical it support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Systems Engineer typically have the highest salaries in the technical IT support field, especially with advanced certifications like Cisco CCNP or Microsoft MCSE. These positions often require extensive experience, specialized skills, and knowledge of complex networks and infrastructure, leading to higher compensation.
What are popular job titles related to Technical It Support jobs in Indiana? For Technical It Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Technical It Support jobs in Indiana look for? The top searched job categories for Technical It Support jobs in Indiana are:
What cities in Indiana are hiring for Technical It Support jobs? Cities in Indiana with the most Technical It Support job openings:
Infographic showing various Technical It Support job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

IT Support Specialist - Bloomington, IN Hybrid

Hayes Gibson Property Services

Bloomington, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Description:

The IT Support Specialist provides high-quality technical support across the organization, ensuring the reliability and efficiency of desktop systems, software applications, and network resources. This role serves as the primary administrator and support contact for Microsoft SharePoint Online, including site management, permissions, document libraries, and workflow support. The ideal candidate will have strong customer service orientation, troubleshooting abilities, and a demonstrated ability to manage SharePoint environments. A current Microsoft SharePoint Certification is required. This position requires candidates to be physically located and authorized to work in the United States at the time of hire.

Requirements:

Requirements

Join Our Team as a Full-Time IT Support Specialist!

Are you tech-savvy, solution-oriented, and passionate about helping others? We’re looking for a skilled IT Support Specialist to join our team full-time and provide exceptional support to our employees and clients. If you’re ready to make an impact by solving tech challenges and ensuring smooth operations, this is the role for you!

What You'll Do:

  • Provide Technical Support: Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices, including helpdesk support, Microsoft 365 and Windows systems assistance, and user account, equipment, and access setup for staff.
  • SharePoint Administration: Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows while partnering with departments to build efficient solutions and ensure governance, security, and version-control standards are maintained.
  • Systems Administration Support: Assist with Microsoft 365 and related systems administration, support security and compliance protocols, maintain network devices and equipment, and manage IT inventory, assets, and software licensing.
  • Training & Documentation: Provide end-user training for SharePoint and Microsoft 365, develop clear documentation and SOPs, and support IT-related onboarding and system training.
  • Document & Report: Track issues, resolutions, and improvements in our internal systems for efficiency and future reference.

What We’re Looking For:

  • Technical Expertise: Proficiency in troubleshooting hardware and software, experience with operating systems (Windows, macOS, Linux), and networking protocols.
  • Strong Communication Skills: Ability to explain technical issues in simple terms to non-technical users and ensure clear communication.
  • Problem-Solving Mindset: You enjoy identifying and solving problems, providing timely and effective solutions.
  • Customer-Focused: A service-oriented attitude with a genuine desire to help users and improve their tech experience.
  • Experience: Previous experience in IT support or a similar role is highly preferred.

Work Hours & Benefits:

  • Hours: Full-time, Monday to Friday, 8 AM - 5 PM with some flexibility.
  • Benefits: Comprehensive health, dental, and vision insurance, 401(k) plan, generous paid time off, and paid holidays.
  • Compensation: Competitive salary based on experience.

Why Join Us?

  • Impactful Role: Play a crucial part in maintaining the efficiency and security of our organization’s IT systems.
  • Innovative Environment: Work with a team that values your technical skills and innovative problem-solving abilities.
  • Career Growth: Opportunities for continuous learning, certifications, and career advancement in the IT field.

If you're ready to be the go-to tech problem solver and ensure smooth IT operations, we want to hear from you! Apply today and help us keep things running seamlessly!