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Technical Infrastructure Program Manager Jobs in Nebraska

ACI Worldwide

Technical Program Manager

Omaha, NE · On-site

$123K - $159K/yr

TECHNICAL PROGRAM MANAGER JOB PURPOSE The Technical Program Manager is an individual contributor responsible for implementing portfolio management processes, configuring work management systems, and ...

ACI Worldwide

Technical Program Manager

Omaha, NE · On-site

$123K - $159K/yr

TECHNICAL PROGRAM MANAGER JOB PURPOSE The Technical Program Manager is an individual contributor responsible for implementing portfolio management processes, configuring work management systems, and ...

HDR

Power Program Manager

Omaha, NE · On-site

In this role, the Program Manager will lead a diverse, multidisciplinary team of technical and non-technical professionals to deliver power infrastructure projects. The Program Manager will also ...

HDR

Power Program Manager

Omaha, NE

In this role, the Program Manager will lead a diverse, multidisciplinary team of technical and non-technical professionals to deliver power infrastructure projects. The Program Manager will also ...

FACTS Management

Program Manager - FACTS

Lincoln, NE · On-site

$70K/yr

The Program Manager is responsible for overseeing the planning, coordination, and execution of the ... technical and non-technical audiences, including senior leadership. * Demonstrated ability to ...

Google

Data Center Area Security Manager, CSRM

Omaha, NE · On-site

$159K/yr

Experience planning security operations or strategy for security programs. About the job As ... Drive security work to ensure one or more technical infrastructure locations are in compliance with ...

Nelnet

Program Manager - FACTS

Lincoln, NE · Hybrid

$70K/yr

The Program Manager is responsible for overseeing the planning, coordination, and execution of the ... technical and non-technical audiences, including senior leadership. * Demonstrated ability to ...

USfalcon

Program Manager, Apprentice

Omaha, NE · On-site

The Jr. Program Manager will assist senior Program Managers in guiding acquisition programs ... Coordinate and document IPT meetings, PMRs, and technical reviews; prepare agendas and meeting ...

Capstone IT

Cloud Engineering Manager

Omaha, NE · On-site

... all technical infrastructure and guide the development of the infrastructure team, while ... Manage infrastructure assets, to include building out refresh plans * Manage financial aspects ...

HDR

IT Program Manager

Omaha, NE

$111K - $111K/yr

The HDR IT Program Manager is responsible for leading one or more complex, crossfunctional programs ... Translate complex technical, financial, and delivery information into executivelevel insights to ...

HDR

IT Program Manager

Omaha, NE · On-site

$111K - $111K/yr

... technical, financial, and delivery information into executive-level insights to support informed decision-making. • Integrate project-level plans into a cohesive program roadmap, managing ...

Meta

NE

$115K/yr

... technical infrastructure or data center environment * Experience managing third-party logistics ... Meta participates in the E-Verify program in certain locations, as required by law. Please note ...

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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
What are popular job titles related to Technical Infrastructure Program Manager jobs in Nebraska? For Technical Infrastructure Program Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Technical Infrastructure Program Manager jobs in Nebraska look for? The top searched job categories for Technical Infrastructure Program Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Technical Infrastructure Program Manager jobs? Cities in Nebraska with the most Technical Infrastructure Program Manager job openings:
Technical Infrastructure Program Manager jobs near you
Infographic showing various Technical Infrastructure Program Manager job openings in Nebraska as of July 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution.

Technical Program Manager

ACI Worldwide

Omaha, NE • On-site

$123K - $159K/yr

Full-time

Posted 7 days ago

Job description


TECHNICAL PROGRAM MANAGER
JOB PURPOSE
The Technical Program Manager is an individual contributor responsible for implementing portfolio management processes, configuring work management systems, and delivering data analytics that enable portfolio visibility and decision-making. Reporting to a Process or Software Director, this role translates strategic portfolio objectives into operational reality through hands-on process design, workflow engineering, and metrics development.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Portfolio Process Implementation
  • Design and implement standardized intake workflows, prioritization frameworks, and governance processes
  • Create comprehensive documentation including RACI matrices, SOPs, workflow diagrams, and training materials
  • Establish quarterly planning mechanics including PI Planning ceremonies, capacity sessions, and retrospectives
  • Drive process adoption through change management, training delivery, and creation of self-service knowledge bases
  • Conduct process audits, implement corrective actions, and maintain process versioning
  • Partner with Agile coaches to integrate portfolio processes with team-level ceremonies

Workflow Tool Engineering
  • Configure organizational structures, boards, queries, dashboards, and work item hierarchies
  • Implement automation rules, pipeline integrations, and custom process templates
  • Create stakeholder-specific dashboards and queries using native widgets and Power BI integration

User Support & Training:
  • Provide Tier 2/3 technical support for complex tool platform issues(Azure Devops, Jira, PowerBI, etc)
  • Develop and deliver training programs from basic orientation to advanced configuration
  • Create comprehensive documentation including guides, FAQs, and video tutorials
  • Establish office hours and mentor Portfolio Analysts on platform capabilities
Data Analytics & Business Intelligence
  • Architect dashboard suites for executives, program managers, and delivery teams
  • Implement portfolio health dashboards tracking initiatives, milestones, risks, and budget
  • Deploy DORA metrics (deployment frequency, lead time, MTTR, change failure rate)
  • Establish flow metrics (cycle time, throughput, WIP, flow efficiency)
  • Generate budget tracking reports with variance analysis and burn-rate projections
  • Create executive presentations distilling complex data into clear narratives
  • Implement data validation rules, quality scoring, and data dictionaries
  • Develop predictive models for project completion forecasting
Portfolio Coordination
  • Coordinate logistics for quarterly planning events
  • Document governance meetings and track action items
  • Maintain master schedules and identify scheduling conflicts
  • Support vendor management and change management communications
  • Lead PI Planning, sprint ceremonies, and continuous improvement initiatives for the Biller Portfolio
  • Guide software initiatives from concept to launch ensuring alignment with strategic objectives and business outcomes
  • Oversee SDLC execution from requirements through development, testing, release, and post-launch optimization
QUALIFICATIONS
Education
  • Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or related field
  • Equivalent experience (5+ years) may substitute for degree
Experience
  • 2-5 years in program management, portfolio operations, or PMO functions
  • Hands-on experience administering Azure DevOps, Jira, or Smartsheet
  • Experience configuring workflows, dashboards, and reports in work management systems
  • Experience with Power BI, Tableau, or similar BI tools
  • Experience supporting agile teams (Scrum, Kanban, SAFe)
  • Experience implementing or improving portfolio management processes
Technical Skills
Workflow Tool Administration:
  • Strong proficiency in Azure DevOps (boards, queries, dashboards, process templates)
  • Strong proficiency in Jira (workflow designer, schemes, JQL, automation, Portfolio)
  • Working knowledge of Smartsheet and API/webhook concepts

Data & Analytics:
  • Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
  • Proficiency with Power BI (data modeling, DAX, visualization)
  • Strong SQL skills for querying databases
  • Understanding of data quality and validation principles
  • Use of AI for analytics, analysis and content preparation

Methodologies:
  • Portfolio management (balancing, prioritization, capacity management, governance)
  • Agile methodologies (Scrum, Kanban, SAFe)
  • ITIL/ITSM frameworks
  • PMI/PMBOK principles
  • DevOps practices

Metrics:
  • Flow metrics (cycle time, lead time, throughput, WIP)
  • DORA metrics and engineering productivity measurement
  • Capacity planning and resource loading
  • Financial metrics (NPV, ROI, burn rate, variance analysis)
Professional Skills
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication
  • Ability to adapt communication style to different audiences
  • Facilitation skills for working sessions
  • Attention to detail in configuration and documentation
  • Customer-service orientation
  • Works independently with minimal supervision
PREFERRED QUALIFICATIONS
  • Advanced degree (MBA, MS in related field)
  • 3-5+ years of portfolio management operations experience
  • PMP, CAPM, or agile certifications (CSM, SAFe, PMI-ACP)
  • Atlassian or Microsoft platform certifications
  • Power BI or data analytics certifications
  • ITIL Foundation or Lean Six Sigma certifications
  • Experience in payments, financial services, or regulated industries
  • Programming/scripting knowledge (Python, PowerShell, Groovy)
  • Intermediate SQL skills
  • Experience implementing DORA or flow metrics programs
  • Experience with enterprise portfolio management tools (Planview, ServiceNow PPM)

COMPETENCIES
Technical
  • Process design and implementation
  • Systems configuration and administration
  • Data analysis and visualization
  • Portfolio and agile methodologies

Professional
  • Communication excellence
  • Stakeholder collaboration
  • Problem-solving and critical thinking
  • Continuous improvement mindset
  • Accountability and ownership
  • Adaptability and resilience

WORK ENVIRONMENT
  • Hybrid work model (2-3 days in-office per week)
  • Candidates based in Omaha, NE or Norcross, GA strongly preferred
  • Standard office environment with ergonomic workstation
  • 80% computer work, 15% meetings, 5% learning/development
  • Minimal travel (5-10% annually)
  • Prolonged computer use with repetitive keyboard/mouse work

EQUAL OPPORTUNITY STATEMENT
ACI Worldwide is an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
LEGAL DISCLAIMERS
Compliance & Ethics: Adherence to ACI's Code of Business Conduct and Ethics required. Complete annual compliance training.
Security & Data Protection: This position involves access to sensitive information. Comply with ACI's security policies and data protection regulations (GDPR, CCPA).
Work Authorization: Must be legally authorized to work in US/Canada. ACI does not sponsor visas for this position.
Background Screening: Successful completion of background checks required.
Accessibility: ACI provides reasonable accommodations for qualified individuals with disabilities. Contact HR for assistance.
Position Description: This describes the general nature of work performed. Responsibilities may change based on business needs.
About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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