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Technical Engineer Jobs in Atlanta, GA (NOW HIRING)

QGenda

QGenda Technical Engineer

Atlanta, GA · Hybrid

QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences. How You'll Make an Impact As a QGenda Technical ...

New

QGenda

QGenda Technical Engineer

Atlanta, GA · On-site

QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences. How You'll Make an Impact As a QGenda Technical ...

Metasys

Jr. Technical Engineer

Atlanta, GA · On-site

Configure Consulting Inc (CCI) is seeking a Jr. Technical Engineer at our Norcross, GA location to support our clients across North America. Job duties: - Performing technical demonstrations to our ...

E*Pro, Inc.

Senior SAP Technical Developer

Atlanta, GA · On-site

Senior SAP Technical Developer Location : Atlanta, GA Job Type : Permanent Full Time Description: SAP ABAP Technical developer with strong SAP ABAP-RICEF, enhancement framework and SAP Payment Medium ...

CRH

Technical Resource Engineer

Atlanta, GA

This role serves as a field-based technical expert and specification leader, working closely with Engineering, Product Management, Sales, Marketing, and Operations teams to drive revenue growth and ...

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All JobsTechnical Engineer JobsTechnical Engineer Jobs in Atlanta, GA

Technical Engineer information

See Atlanta, GA salary details

$13

$31

$50

How much do technical engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical engineer in Atlanta, GA is $31.21, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $36.49 per hour, depending on experience, location, and employer.

What is a technical engineer?

Technical engineers are professionals who apply engineering principles and technical knowledge to assist with the development, implementation, maintenance, and improvement of products, systems, or processes. They often bridge the gap between engineers and technicians, helping to solve technical problems, conduct tests, and ensure that equipment or systems function as intended. Technical engineers can be found in a variety of industries, such as manufacturing, IT, telecommunications, and construction, where they play a crucial role in supporting project execution and troubleshooting complex issues.

How do technical engineers typically collaborate with other departments to solve technical issues?

Technical Engineers often work closely with cross-functional teams, including IT, production, and customer support, to identify and resolve technical challenges. They frequently communicate with non-technical stakeholders to gather requirements, explain technical concepts, and ensure solutions align with business needs. Strong collaboration and communication skills are essential, as Technical Engineers may lead troubleshooting sessions, document issues, and coordinate with vendors or clients to implement effective solutions. This teamwork-driven environment helps foster professional growth and problem-solving capabilities.

What are the key skills and qualifications needed to thrive as a technical engineer, and why are they important?

To thrive as a Technical Engineer, you need a strong background in engineering principles, problem-solving abilities, and typically a degree in engineering or a related field. Proficiency with CAD software, project management tools, and relevant industry certifications such as Six Sigma or CompTIA are commonly required. Strong communication, teamwork, and analytical thinking are essential soft skills that set top performers apart. These skills and qualifications are crucial for designing effective solutions, ensuring project success, and facilitating seamless collaboration across technical and non-technical teams.

What is the difference between Technical Engineer vs Network Engineer?

AspectTechnical EngineerNetwork Engineer
CertificationsCompTIA A+, Cisco CCNA, Microsoft certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentTechnical support, system troubleshooting, hardware/software setupNetwork design, configuration, maintenance, and troubleshooting
Industry UsageIT, manufacturing, telecommunicationsTelecommunications, IT, enterprise networks

Technical Engineers and Network Engineers often share certifications and work in IT environments. However, Technical Engineers focus on hardware, software, and system support, while Network Engineers specialize in designing and maintaining network infrastructure. Both roles are essential in ensuring smooth IT operations, but their specific responsibilities and expertise areas differ.

More about Technical Engineer jobs

What are popular job titles related to Technical Engineer jobs in Atlanta, GA?

For Technical Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Technical Engineer jobs in Atlanta, GA look for?

The top searched job categories for Technical Engineer jobs in Atlanta, GA are:

Technical Engineer jobs near you
Infographic showing various Technical Engineer job openings in Atlanta, GA as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,778 per year, or $31.6 per hour.

QGenda Technical Engineer

QGenda

Atlanta, GA • Hybrid

Full-time

Posted 3 days ago

New

Job description

About Your Role 

Within our Customer Experience (CX) organization, we are looking for technically savvy, customer-focused individuals who want to help healthcare organizations maximize the value of QGenda. QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences.

How You'll Make an Impact 

As a QGenda Technical Engineer I, you will deliver exceptional reactive support for QGenda customers by providing accurate, timely solutions to technical issues. You will learn core product functionality, follow established troubleshooting processes, and collaborate closely with peers and senior engineers to resolve cases efficiently. This role builds the foundation for technical mastery and customer excellence within the QGenda Technical Engineering team.

Key Duties

  • Maintains a professional and positive attitude in all customer and company interactions, both internal and external.
  • Demonstrates foundational technical QGenda knowledge needed for Tier 1, 2, 3+ support.
  • Independently manages a diverse workload of support cases and complex project assignments, delivering optimal and accurate solutions with minimal guidance. 
  • Update, customize, configure, and manage client environments on an ongoing basis
  • Consistently manages customer expectations, meets Service Level Objectives (SLOs), and achieves high customer satisfaction through timely, accurate solutions.
  • Promotes customer stability and self-reliance through knowledge-transfer and leveraging QGenda Help Center. 
  • Adheres to all support policies, workflows, and ticket-handling processes.
  • Handles Concierge phone support with verbal and technical proficiency.
  • Collaborate with CS Team, Product Liaison, and other teams to assist with technical issues raised by customers
  • Act as a point of escalation for QSS team as a Swarm Lead to resolve any escalated cases
  • Quickly identify and escalate any potential client risks to CS Team
  • Mentors and trains QSS team members, sharing best practices and providing technical guidance as tenure and expertise progress.
  • Completes other duties as directed by a member of QGenda management/leadership.
Who You Are 
  • Strong collaboration and communication skills
  • Solid case/time-management and attention to detail
  • Ability to complete assignments autonomously and maintain timely communication
Experience You Bring 
  • Bachelor's degree required 
Not Required, But Nice to Have 
  • Computer programming skills or previous technical support experience

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