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Technical Enablement Jobs (NOW HIRING)

They are seeking a Principal Technical Enablement Architect to lead technical fluency standards, translate product launches into technical standards, and create enablement content for customer-facing ...

About the Role Zip is hiring a strategic and hands-on Senior Technical Enablement Manager to own the readiness and development experience for our Solutions Engineering organization. This role sits at ...

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Technical Enablement information

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How much do technical enablement jobs pay per year?

As of Jul 10, 2026, the average yearly pay for technical enablement in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

In the field of Technical Enablement, jobs that require complex problem-solving, interpersonal skills, and specialized technical knowledge are more likely to survive AI automation. Roles such as technical trainers, solution architects, and product managers will continue to be essential due to their focus on strategic planning, communication, and adapting technology to business needs. These positions often involve skills like certification, certification, and ongoing learning to stay current with evolving tools and platforms.

How does a Technical Enablement professional typically collaborate with product and sales teams to drive success?

Technical Enablement professionals play a crucial role in bridging the gap between product development and customer-facing teams. They regularly work with product managers to understand new features and translate technical details into clear, actionable training for sales and support staff. This collaboration ensures that teams are well-equipped to explain product value, address technical questions, and facilitate smoother customer onboarding. Additionally, Technical Enablement often gathers feedback from the field to relay back to product teams, helping to shape future product improvements.

What hot tech job pays $775 000?

High-level executive roles in technology, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach compensation levels around $775,000 or more, especially in large corporations or tech firms with stock options and bonuses. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive positions (CEOs, CFOs), specialized medical professionals (surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Certain senior technology roles like CTOs or data science directors, especially in large companies, may also reach this level with bonuses and stock options.

What is technical enablement?

Technical enablement is a role focused on providing training, resources, and support to help employees or customers effectively use technology products or systems. It often involves creating training materials, conducting workshops, and ensuring users understand technical tools and processes to improve performance and adoption.

What are the key skills and qualifications needed to thrive as a Technical Enablement specialist, and why are they important?

To thrive as a Technical Enablement specialist, you need a solid understanding of technical concepts, experience in training or onboarding, and often a background in IT, engineering, or a related field. Familiarity with learning management systems (LMS), presentation software, and collaboration tools is typically required, along with certifications such as CompTIA, AWS Certified Trainer, or similar credentials. Outstanding communication, instructional design, and problem-solving skills help you engage learners and adapt content to diverse audiences. These skills and qualities are essential for effectively transferring technical knowledge, driving adoption, and empowering teams or clients to maximize technology solutions.

What is the difference between Technical Enablement vs Technical Trainer?

AspectTechnical EnablementTechnical Trainer
Primary FocusEmpowering sales and support teams with product knowledge and skillsDelivering training sessions to end-users or employees on specific technical topics
Work EnvironmentCollaborates with sales, marketing, and product teams within organizationsTypically works in training centers, online platforms, or client sites
Certifications & CredentialsOften requires certifications in product management, sales, or technical fieldsRequires teaching certifications or technical certifications related to the subject
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesFound across tech, education, and corporate training sectors

While both roles involve technical knowledge, Technical Enablement focuses on preparing teams to effectively sell or support products, whereas Technical Trainers primarily deliver educational sessions to end-users or employees. The roles often overlap but serve different organizational needs.

More about Technical Enablement jobs
What cities are hiring for Technical Enablement jobs? Cities with the most Technical Enablement job openings:
What are the most commonly searched types of Technical Enablement jobs? The most popular types of Technical Enablement jobs are:
What states have the most Technical Enablement jobs? States with the most job openings for Technical Enablement jobs include:
What job categories do people searching Technical Enablement jobs look for? The top searched job categories for Technical Enablement jobs are:
Infographic showing various Technical Enablement job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 76% Physical, 5% Hybrid, and 19% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
Sr. GTM Technical Enablement Architect

Sr. GTM Technical Enablement Architect

Pendo

Raleigh, NC โ€ข On-site

Full-time

Retirement

Posted 21 days ago


Job description

Sr. Technical Enablement Architect
The Team + The Role
Pendo tracks AI agent performance, measures adoption, and helps companies prove that their AI investments are working. Selling and delivering that capability requires technical depth across product, integrations, APIs, data models, agent instrumentation, and real enterprise environments. The enablement team builds that depth for the customer-facing roles responsible for bringing Pendo's product value to market.
As Principal Technical Enablement Architect, you are the technical authority on the enablement team. You define what technical fluency looks like across AEs, ADs, and CEs, translate product launches into field-ready technical standards, and build the hands-on content, frameworks, and feedback loops that help the field engage customers credibly. This is a senior, ambiguous role that requires judgment with incomplete information, influence without authority, and accountability to measurable revenue impact.
This is a remote role based in the United States.
What this looks like day-to-day
  • Define technical depth standards: Establish what technical fluency looks like for AEs, ADs, and CEs across the buyer journey, from discovery through expansion. You will set differentiated thresholds by role while maintaining one coherent framework that enablement leads can build toward.
  • Translate product launches technically: Partner with the GTM Readiness Lead on every launch, with readiness owning messaging and value translation while you own technical depth translation. You will anticipate how new capabilities, especially AI and agent features, will behave in real customer environments before they appear in field conversations.
  • Own the technical content library: Build and maintain hands-on technical enablement content, including sandbox environments, integration walkthroughs, API usage guides, and architecture scenarios. You will keep content current, document recurring technical blockers, and bring those insights back to enablement and product teams.
  • Measure enablement impact: Use sales metrics, pipeline data, field performance analytics, adoption metrics, readiness scores, and post-training performance data to determine which enablement strategies are working. You will iterate on effective programs, retire what does not work, and connect enablement outcomes to pipeline velocity, technical win rates, deal cycle compression, and revenue impact.
  • Calibrate AI call scoring: Partner with the GTM AI team to ensure AI call scoring captures technical quality, not only process compliance. You will define what strong technical depth sounds like in customer-facing conversations precisely enough for AI-based scoring to evaluate it.
  • Partner across GTM and Product: Collaborate with Marketing, Sales Operations, and Product Management to align technical enablement content with campaigns, messaging, operational workflows, and roadmap direction. You will surface field-level technical insights and customer environment patterns that help enablement stay ahead of the product roadmap.
  • Engage with customers when needed: Participate in strategic pre-sale and post-sale technical interactions, including product demonstrations, technical presentations, proof-of-concept builds, and solution validation. You will use direct customer engagement to pressure-test enablement standards, provide follow-up technical support, and share best practices with the field.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Principal Technical Enablement Architects don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
  • 10+ years in solutions or sales engineering, forward-deployed engineering, or senior technical account management, with deep hands-on product experience in enterprise software environments.
  • Deep knowledge of Pendo or a directly comparable platform, including configuration, integrations, APIs, and data architecture.
  • Ability to build and review integrations using HTML, CSS, JavaScript, and REST APIs, not just explain technical concepts at a high level.
  • Experience designing technical training programs that make complex product, integration, and architecture concepts teachable without oversimplifying them.
  • Strong understanding of enterprise technical environments and how products operate in real customer architectures, edge cases, and implementation contexts.
  • Routine use of AI tools as part of your own workflow, with the expectation that AI fluency is a baseline part of how you work.
  • Demonstrated ability to use sales metrics and field performance data to evaluate enablement effectiveness and quantify the impact of training on pipeline and revenue outcomes.
  • Experience collaborating cross-functionally with Marketing, Sales Operations, and Product Management in a GTM organization.
  • Fluency in buyer behavior and the enterprise buying process, including how technical evaluation maps to purchasing decisions.
Nice-to-haves
  • Direct Pendo experience, particularly with Agent Analytics or AI-native product instrumentation.
  • Experience as a forward-deployed engineer or in a premium embedded technical role at an enterprise software company.
  • Background in integration architecture, data modeling, or AI and agent instrumentation.
  • Experience setting technical standards across multiple role levels in a GTM organization.
  • Experience providing pre-sale technical support, including product demonstrations, rapid prototyping, or proof-of-concept development for enterprise customers.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in USA is $178,600 - $214,000.
Benefits: Pendo offers highly competitive, employer-heavy coverage in the United States, including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.