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Technical Enablement Jobs in Raleigh, NC (NOW HIRING)

VAST Data

Technical Support Enablement Trainer

Raleigh, NC · On-site +1

$31.50 - $42/hr

Description We are seeking a highly motivated, technical, and experienced Customer Success Training Manager to join our Enablement team. This role will focus on building, delivering, and maintaining ...

VAST Data

Technical Support Enablement Trainer

Raleigh, NC · On-site

$31.50 - $42/hr

Description We are seeking a highly motivated, technical, and experienced Customer Success Training Manager to join our Enablement team. This role will focus on building, delivering, and maintaining ...

PlayMetrics

Field Enablement Manager

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Field Enablement Manager, your mission is to design, deploy, and scale enablement ... You will be deeply technical, embedding AI productivity tools into the flow of training to create a ...

PlayMetrics

Field Enablement Manager

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Field Enablement Manager, your mission is to design, deploy, and scale enablement ... You will be deeply technical, embedding AI productivity tools into the flow of training to create a ...

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Showing results 1-20

All JobsTechnical Enablement JobsTechnical Enablement Jobs in Raleigh, NC

Technical Enablement information

See Raleigh, NC salary details

$29.2K

$152K

$200.2K

How much do technical enablement jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical enablement in Raleigh, NC is $151,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $199,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical enablement professional?

To thrive as a Technical Enablement specialist, you need a solid understanding of technical concepts, experience in training or onboarding, and often a background in IT, engineering, or a related field. Familiarity with learning management systems (LMS), presentation software, and collaboration tools is typically required, along with certifications such as CompTIA, AWS Certified Trainer, or similar credentials. Outstanding communication, instructional design, and problem-solving skills help you engage learners and adapt content to diverse audiences. These skills and qualities are essential for effectively transferring technical knowledge, driving adoption, and empowering teams or clients to maximize technology solutions.

How does a technical enablement professional typically collaborate with product and sales teams to drive success?

Technical Enablement professionals play a crucial role in bridging the gap between product development and customer-facing teams. They regularly work with product managers to understand new features and translate technical details into clear, actionable training for sales and support staff. This collaboration ensures that teams are well-equipped to explain product value, address technical questions, and facilitate smoother customer onboarding. Additionally, Technical Enablement often gathers feedback from the field to relay back to product teams, helping to shape future product improvements.

What is the difference between Technical Enablement vs Technical Trainer?

AspectTechnical EnablementTechnical Trainer
Primary FocusEmpowering sales and support teams with product knowledge and skillsDelivering training sessions to end-users or employees on specific technical topics
Work EnvironmentCollaborates with sales, marketing, and product teams within organizationsTypically works in training centers, online platforms, or client sites
Certifications & CredentialsOften requires certifications in product management, sales, or technical fieldsRequires teaching certifications or technical certifications related to the subject
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesFound across tech, education, and corporate training sectors

While both roles involve technical knowledge, Technical Enablement focuses on preparing teams to effectively sell or support products, whereas Technical Trainers primarily deliver educational sessions to end-users or employees. The roles often overlap but serve different organizational needs.

What is technical enablement?

Technical enablement is a role focused on providing training, resources, and support to help employees or customers effectively use technology products or systems. It often involves creating training materials, conducting workshops, and ensuring users understand technical tools, with a focus on improving adoption and performance.

What are popular job titles related to Technical Enablement jobs in Raleigh, NC?

For Technical Enablement jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Technical Enablement jobs in Raleigh, NC look for?

The top searched job categories for Technical Enablement jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Technical Enablement jobs?

Cities near Raleigh, NC with the most Technical Enablement job openings:

Technical Enablement jobs near you
Infographic showing various Technical Enablement job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 69% In-person, 4% Hybrid, and 27% Remote job distribution, with an average salary of $151,983 per year, or $73.1 per hour.

Technical Support Enablement Trainer

VAST Data

Raleigh, NC • On-site, Remote

$31.50 - $42/hr

Full-time

Posted 6 days ago

Job description

Description
We are seeking a highly motivated, technical, and experienced Customer Success Training Manager to join our Enablement team. This role will focus on building, delivering, and maintaining world-class training content for our Customer Success team. You will work closely with Customer Success leadership, Technical Enablement, Product Management, R&D and other cross-functional teams to ensure our Customer Success Managers (CSMs), Customer Success Engineers (CSEs), and Professional Services Engineers (PSEs) have the skills, knowledge, and tools needed to drive customer adoption, retention, and satisfaction.
Key Responsibilities
Training Program Design & Delivery
  • Develop, implement, and scale training content for the Customer Success team, covering onboarding product knowledge, NPI, issue identification, troubleshooting, and customer engagement best practices.
  • Facilitate live training sessions, webinars, and workshops that drive engagement and learning retention.
  • Partner with Subject Matter Experts (SMEs) to create content that is accurate, relevant, and practical.

Curriculum & Content Management
  • Maintain a library of up-to-date learning materials, playbooks, and certifications aligned with business goals.
  • Utilize the Learning Management System (LMS) to track progress and completion.
  • Continuously update content to reflect new product releases, process changes, and industry best practices.

Stakeholder Collaboration
  • Collaborate with the Technical Enablement & Customer Success Leadership to identify skill gaps and prioritize enablement initiatives.
  • Partner Product Management, Office of CTO, Customer Success, and Technical Enablement team to ensure alignment across the customer journey.
  • Gather feedback from all stakeholders to measure training effectiveness and iterate as needed .

Performance Measurement & Optimization
  • Establish metrics and KPIs to evaluate the success of training programs (e.g., ramp time, customer health improvements, NPS, renewal rates).
  • Analyze performance data and recommend improvements to drive measurable business outcomes.

Requirements
Qualifications
  • Proven track record in designing and delivering effective training programs for customer-facing teams.
  • Experience with highly technical support procedures in similar industries to VAST Data
  • Strong facilitation and presentation skills, both virtual and in-person.
  • Excellent written communication and instructional design capabilities.
  • Familiarity with LMS platforms, adult learning principles, and training evaluation methods.
  • Demonstrated the ability to work cross-functionally, manage multiple priorities, and drive initiatives independently.
  • Background in Customer Success, Professional Services, Support, Enablement, Learning & Development, or a similar field.

Technical Skills
  • Solid understanding of virtualization and containerization technologies, including VMware and Docker.
  • Excellent analytical and problem-solving skills.
  • Nice to have hands-on lab and hardware management experience.
  • Willingness to travel up to 30%

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