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Technical Enablement Jobs in Indiana (NOW HIRING)

$90K - $100K/yr

Operating at the intersection of business strategy and technical enablement, you will partner closely with Sales Operations, IT, Product, Finance, and other business leaders to evaluate, redesign ...

$201K - $315K/yr

We are seeking an experienced Software Modernization Enablement Lead Engineer to drive the digital ... Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical ...

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Technical Enablement information

See Indiana salary details

$27.9K

$149K

$198.1K

How much do technical enablement jobs pay per year?

As of Aug 22, 2026, the average yearly pay for technical enablement in Indiana is $148,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $197,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical enablement professional?

To thrive as a Technical Enablement specialist, you need a solid understanding of technical concepts, experience in training or onboarding, and often a background in IT, engineering, or a related field. Familiarity with learning management systems (LMS), presentation software, and collaboration tools is typically required, along with certifications such as CompTIA, AWS Certified Trainer, or similar credentials. Outstanding communication, instructional design, and problem-solving skills help you engage learners and adapt content to diverse audiences. These skills and qualities are essential for effectively transferring technical knowledge, driving adoption, and empowering teams or clients to maximize technology solutions.

How does a technical enablement professional typically collaborate with product and sales teams to drive success?

Technical Enablement professionals play a crucial role in bridging the gap between product development and customer-facing teams. They regularly work with product managers to understand new features and translate technical details into clear, actionable training for sales and support staff. This collaboration ensures that teams are well-equipped to explain product value, address technical questions, and facilitate smoother customer onboarding. Additionally, Technical Enablement often gathers feedback from the field to relay back to product teams, helping to shape future product improvements.

What is the difference between Technical Enablement vs Technical Trainer?

AspectTechnical EnablementTechnical Trainer
Primary FocusEmpowering sales and support teams with product knowledge and skillsDelivering training sessions to end-users or employees on specific technical topics
Work EnvironmentCollaborates with sales, marketing, and product teams within organizationsTypically works in training centers, online platforms, or client sites
Certifications & CredentialsOften requires certifications in product management, sales, or technical fieldsRequires teaching certifications or technical certifications related to the subject
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesFound across tech, education, and corporate training sectors

While both roles involve technical knowledge, Technical Enablement focuses on preparing teams to effectively sell or support products, whereas Technical Trainers primarily deliver educational sessions to end-users or employees. The roles often overlap but serve different organizational needs.

What is technical enablement?

Technical enablement is a role focused on providing training, resources, and support to help employees or customers effectively use technology products or systems. It often involves creating training materials, conducting workshops, and ensuring users understand technical tools, with a focus on improving adoption and performance.

What are popular job titles related to Technical Enablement jobs in Indiana?

For Technical Enablement jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Technical Enablement jobs in Indiana look for?

The top searched job categories for Technical Enablement jobs in Indiana are:

What cities in Indiana are hiring for Technical Enablement jobs?

Cities in Indiana with the most Technical Enablement job openings:

Infographic showing various Technical Enablement job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 69% In-person, 4% Hybrid, and 27% Remote job distribution, with an average salary of $148,994 per year, or $71.6 per hour.

Technical Support Engineer

Atlas Copco

Michigan City, IN • On-site, Remote

Full-time

Re-posted 3 days ago


Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

84th of 494 rated machine equipment manufacturers


Job description

Your role Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training. Contribute to product reliability through failure and warranty feedback.
You will:
  • Technical Case Handling & Troubleshooting
  • Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure.
  • Diagnose complex vacuum system issues, including electrical/controls (sensors, I/O, controller logic, VSD/PLC).
  • Define troubleshooting plans, analyze field data, and provide actionable repair recommendations.
  • Coordinate with Product Company/Global Technical Support for advanced root cause analysis and capture lessons learned.
  • Service Process Support & Standardization
  • Advise on commissioning, corrective actions, preventive measures, and service best practices.
  • Maintain and improve technical documentation and reusable guidance.
  • Ensure consistent communication and escalation discipline; support stable service routines regionally.
  • Training & Knowledge Transfer
  • Deliver technical coaching and training to improve first-time-fix and reduce repeat incidents.
  • Translate complex topics into practical procedures and decision trees for the field.
  • Product Quality & Continuous Improvement
  • Drive structured failure, incident, and warranty reporting; support analysis with clear problem statements and containment actions.
  • Identify recurring issues and propose corrective/preventive actions in processes, training, documentation, and service.
  • Safety & Customer Focus
  • Promote safe working practices, PPE use, and compliance with safety standards.
  • Maintain a professional, customer-focused approach; collaborate across Service, Supply Chain, Sales, and Finance.
To succeed, you will need We encourage you to apply even if you don't meet every requirement. We value diverse experiences and perspectives.
You have 3-5+ years in technical support, field service, commissioning, maintenance, or repair of industrial equipment (vacuum/rotating equipment preferred). Minimum Experience:
  • Proven ability to handle complex troubleshooting cases end-to-end, including documentation and follow-up.
  • Education / Technical Background
  • Technical apprenticeship or degree (mechanical, mechatronics, electrical, industrial maintenance, or similar). Additional training in electrical troubleshooting, controls/VSD, pneumatics/hydraulics is a plus.
  • Technical Know-How
  • Strong troubleshooting skills in mechanical (pumps, bearings, seals, lubrication, overheating/vibration) and electrical/controls topics (sensors/I-O, wiring diagrams, fault codes, basic control logic, VSD/PLC interfaces). Ability to read and interpret technical documentation and translate findings into clear actions.
  • Working Style / Competencies
  • Structured problem solving, strong ownership, and ability to prioritize multiple cases under time pressure.
  • Strong communication skills to guide technicians remotely and deliver training/coaching.
  • Customer-oriented, collaborative, and disciplined escalation behavior.
  • Tools / Language / Mobility
  • Good computer skills; ERP/service tools experience is an advantage. English required; Spanish and/or French is a plus. Valid driver's license; willingness to travel and work in industrial environments.
  • Technical Case Ownership & Escalations (55%)
  • Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support). Coordinate cross-functionally and escalate with complete technical evidence.
  • Service Enablement & Standardization (25%)
  • Strengthen service execution by providing troubleshooting routines, commissioning/service guidance, and reusable documentation. Reduce repeat incidents through consistent methods and clear communication.
  • Training & Capability Building (15%)
  • Deliver coaching/training to Field Service, Customer Centers, and distributors to improve first-time-fix, safety, and service procedures.
  • Product Feedback & Continuous Improvement (5%)
  • Ensure structured failure/incident/warranty reporting and contribute to reliability improvements through trend observations and corrective actions.
In return, we offer
  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being
Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Atlas Copco faciltiy in either Michigan City, IN or Charlotte, NC, United States.
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