Technical Customer Success Manager Jobs in Decatur, IL

Job Position Title:  Project Manager

Job Description Summary:

The Project Manager is directly responsible for all safety, financial, operations and administrative functions on high voltage utility projects. The Project manager will plan and execute the life cycle of a large-scale linear projects. They will develop procedures and practices contingent on customer and internal requirements, hiring, developing, and managing of the project team, coordinate with construction managers, schedulers, and subcontractors. This project management position requires extensive involvement and leadership for the project team. Collaborating and maintaining close relationships with utility customers.  This position is ultimately responsible for the project’s progress and success.

Essential Duties and Responsibilities:

Project Proposal

• Define and understand project scope
• Identify and supply deliverables
• Assist Business development on defining project resource requirements; subcontractor or internal
• Responsible for subcontractor bid packages, communications and transmittals
• Responsible for pricing sheet assembly and completion
• Manager proposal schedule

Project Initiation

• Responsible for understanding complete project scope and contract
• Manage subcontractor selection, notification and possible re-pricing
• Schedule and execute project kick-off meetings with client and subcontractors

Project Execution

• Develop and manage project team, assigning and coordinating team member roles and responsibilities.
• Develop and maintain project schedule, ensuring achievement of critical milestone dates
• Oversee the successful management of labor and capital resources.
• Plan/Participating in weekly progress and strategic planning meetings between clients and project team members.
• Maintain and control assigned project budgets and margins
• Responsible for subcontract invoice approval and client billing
• Identify, mitigate, and resolve project issues and/or concerns.
• Assure safety policies, procedures, and standards are met, or exceeded.
• Manage project scope by assuring changes and/or change orders are appropriately documented and executed
• Communicating and reporting project updates, metrics, and overall performance to Project Sponsors.
• Oversee QA/QC of Engineering and Procurement deliverables as possible

Project Closeout

• Complete all change order activity for both the client and subcontractors
• Verify all material has been delivered, invoicing complete and payments made
• Verify all project P.O.s are executed and closed-out
• Testing and commissioning documentation is complete, reviewed and transmitted to client
• Engineering as-built drawings and drawing revisions are complete and transmitted to client
• All ECS project QA/QC documents are complete to include transfer of custody
• Final customer billing to include retention
• Complete ECS substation closeout document
• Achieve project file

Additional responsibilities:

• Commitment to stringent industry safety regulations.
• Creation, management, and reporting of resource plans and performance data.
• Measure, monitor, and report project financials including forecasts and cash flow.
• Adherence to project deliverables and contractual obligations.
• Schedule Management – Analyzing critical path, float, delays, and acceleration if required.
• Documentation of all project activities and communication.
• Contract interpretation/dispute resolution.
• Interfacing with client representatives regarding the project's progress and challenges.
• Provide technical support for construction, including participation in construction planning.
• Facilitate and coordinate project related conferences.
• Support business development and other areas of Substation Services as directed
• Mentor Assistant Project Management resources

Education and/or Work Experience:

• Prior experience with managing contracted work with Municipal and/or Investor Owned Utilities required.
• Thorough understanding of utility industry practices/standards, operations, contract management with emphasis on power projects required.

Skills & Abilities:

• Must be able to accurately process written documentation, perform duties in a timely manner, be highly organized, and able to interface with personnel at all levels.
• Proficient understanding of Project Controls, Earned Value Management and Risk Management desirable.
• Extensive proficiency with Microsoft programs

Education and/or Work Experience:

• Prior experience with managing contracted work with Municipal and/or Investor Owned Utilities required.
• Thorough understanding of utility industry practices/standards, operations, contract management with emphasis on power projects required.

Skills & Abilities:

• Must be able to accurately process written documentation, perform duties in a timely manner, be highly organized, and able to interface with personnel at all levels.
• Proficient understanding of Project Controls, Earned Value Management and Risk Management desirable.
• Extensive proficiency with Microsoft programs