Technical Associate Jobs in Georgia (NOW HIRING)

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This position reports to:
Service & Training Manager
B&R seeks to hire an Associate Technical Trainer - Automation Engineering to organize and lead technical training programs for internal and external customers related to B&R products, systems, and/or technologies in accordance with contract(s) and budget. B&R offers an excellent opportunity to work for an international company with a great reputation. You will be part of a fun, dynamic team, focused on providing the best products and services to our customers. Develops course materials and handles content delivery for technical training for customers, either in classroom or on-site. Also, responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc.
The work model for the role is: #LI-Hybrid in our Alpharetta, GA office.
Key responsibilities:

• Prepares and delivers training courses in classroom or on-site and follows up on post-training day activities (e.g., course feedback collection, and possible corrective action on course material and equipment).
• Develops course material for classroom and on-site training in their own area of responsibility and advises on updates needed in e-learning material(s).
• Creates and updates course descriptions and course programs.
• Consider feedback given on courses and implement corrective action(s) when needed.
• Keeps classroom facilities tidy and in a condition that enables safe implementation of training courses.
• Procures and maintains course equipment for training courses in their own area of responsibility.
• Supports Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
• Responsible for ensuring excellent customer service and secure high level of customer satisfaction through each training.
• Shares own expertise in service development.
• Supports in course administration through planning and answering enquiries and proposals for training courses.
• Additional responsibilities as assigned.

Our Team Dynamics
B&R offers an excellent opportunity to work for an international company with a great reputation. You will be part of a fun, dynamic team, focused on providing support to our sales teams. In preparation for the role, B&R offers an intensive training program that includes product knowledge, logistics processes, and sales support tools and resources.
Qualifications for the Role:

• Bachelor's Degree in Engineering (Electrical, Mechanical, Mechatronic, Computer Science, Computer Engineering or related technical field) highly preferred, will consider relevant work experience
• 0-2+ years' relevant experience or coursework in engineering and/or technical field
• Interest and/or exposure in: motion control systems, embedded programming, mechanical and electrical systems, automation capabilities and relevant areas
• Excellent written/verbal communications skills and customer-facing presentation skills
• Ability to work efficiently both independently and as a part of a decentralized team
• Domestic and international travel; up to 25% in North America; occasional International.
• Applicants must be authorized to work permanently in the US without sponsorship now or in the future

What's in it for you?
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.
Benefits: Our benefits? Competitive, comprehensive, and crafted with you in mind.
More about us
B&R Industrial Automation is a leading developer and manufacturer of control systems for the industrial automation market. The company was founded in 1979 in Eggelsberg, Austria, and specializes in a complete range of innovative Programmable Controllers, Industrial PC's, Operator Interfaces, Servo Drives and Motion Control products. The North American subsidiary, B&R Industrial Automation Corp., was founded in 1987 in Roswell, GA, and is responsible for all North American sales activities, as well as supporting our customers with engineering and technical expertise.
B&R North America is also supported by our regional offices in Chicago, IL; Los Angeles, CA; Boston, MA; and Milwaukee, WI; as well as Toronto and Montreal in Canada. In addition, B&R goes to market through our automation partners, a distribution network consisting of independent companies, each with an exclusive B&R sales territory. B&R has over 4,000 employees worldwide and more than 200 sales offices in 70 countries. In June 2017, B&R was acquired by Asea, Brown, and Boveri (ABB), a worldwide technology leader based in Switzerland with over 132,000 employees and over $32B in annual sales.
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