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Technical Accounts Manager Jobs in Oregon (NOW HIRING)

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Responsibilities * Supports assigned customer accounts with coordination and communication

We are looking for our next Major Accounts Manager to join the Posit team! In this role, you will ... Technical Familiarity: Deepening your interest in a technical sales role that involves familiarity ...

They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts. How you'll make an impact * Work with ...

New

Striim is seeking an experienced, customer-obsessed technology executive to oversee our Technical Account Management organization while providing executive sponsorship and governance for Striim ...

Manager, Technical Services

OR · On-site +1

$120K - $140K/yr

Foster cross-functional synergy with Sales and Account Management to bridge technical knowledge gaps and identify strategic upsell and cross-sell opportunities * Own resource allocation for a diverse ...

Ideally, 5+ years of technical account management/sales in the electrical or industrial market, along with extensive experience selling through multiple types of customers, including distributors ...

Ideally, 5+ years of technical account management/sales in the electrical or industrial market, along with extensive experience selling through multiple types of customers, including distributors ...

Lead Customer Success Manager - West

OR · On-site +1

$190K - $220K/yr

Role Overview As a Lead Customer Success Manager , you will own the post-sales strategic ... technical and commercial counterparts-including Forward-Deployed Engineers (FDEs), Account ...

This is a fantastic opportunity to manage high-level accounts for a company serving the ... Technical Quoting: Produce formal quotes and worksheets by reviewing technical specifications ...

Showing results 21-40

Technical Accounts Manager information

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What does a technical accounts manager do?

A Technical Accounts Manager (TAM) serves as a primary technical contact for clients, providing support, guidance, and strategic advice to ensure successful product implementation and usage. They troubleshoot technical issues, coordinate with engineering teams, and help optimize the client's use of the company's products or services. Strong communication skills, technical knowledge, and familiarity with customer management tools are essential for this role.

What is a technical accounts manager salary?

The salary for a Technical Accounts Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for professional development in customer success and technical support environments.

What are popular job titles related to Technical Accounts Manager jobs in Oregon?

For Technical Accounts Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Technical Accounts Manager jobs in Oregon look for?

The top searched job categories for Technical Accounts Manager jobs in Oregon are:

What cities in Oregon are hiring for Technical Accounts Manager jobs?

Cities in Oregon with the most Technical Accounts Manager job openings:

Technical Account Manager III

IGT

Sixes, OR

$94K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


IGT rating

7.6

Company rating: 7.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

249th of 490 rated machine equipment manufacturers


Job description

IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

 

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Short Description

The Technical Account Manager (TAM) serves as a post-sales technical liaison for assigned customer accounts, supporting coordination, communication, and visibility across IGT teams. The TAM develops understanding of customer environments and ensures alignment between customer needs and internal execution. This role does not perform hands-on delivery or day-to-day support execution but supports orchestration activities.

Responsibilities
  • Supports assigned customer accounts with coordination and communication
  • Develops knowledge of IGT product platforms and customer environments
  • Assists with incident coordination and escalation management
  • Works under guidance of TAM 4/5 for complex scenarios
Customer Technical Ownership
  • Serve as a technical liaison for assigned accounts
  • Build relationships with customer technical contacts
  • Maintain working knowledge of environments and systems
  • Support communication and coordination activities
Proactive Engagement & Planning
  • Participate in customer reviews and meetings
  • Identify and escalate risks
  • Assist in preparing customers for changes
Technical Coordination & Escalation
  • Support issue resolution coordination
  • Track incidents and communicate updates
  • Assist in escalation handling
Success Measures
  • Timely customer communication
  • Effective incident coordination support
  • Growth in technical competency
Qualifications

Bachelor's degree in Computer Science, Information Technology, or equivalent experience
Significant experience in customer-facing technical roles (TAM, SE, Systems Engineering)
Deep understanding of enterprise software, infrastructure, and IT operations
Experience managing large-scale or complex customer environments
Strong executive communication, organizational, and leadership skills

Keys to Success

 Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. 

At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $94,020 - $110,880 USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable. 
Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. 

IGT is the global leader in gaming. For more information, please visit www.igt.com.


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About IGT

Sourced by ZipRecruiter

IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

London, Greater London, GB

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