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Technical Accounts Manager Jobs in Oregon (NOW HIRING)

varonis

Technical Account Manager

Portland, OR · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Varonis

Technical Account Manager

Portland, OR · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

NinjaTrader

Director, Technical Account Management

OR · On-site +1

$165K - $185K/yr

As Director of Technical Account Management at NinjaTrader, you will own the vision, structure, and ... Strong organizational skills and the ability to manage multiple large accounts and team operations ...

NICE

OR

The Technical Account Manager (TAM) begins to engage with the customer before they go live on the ... The accounts assigned may include any of our paid service packages, where the services of an ...

Cast AI

Technical Account Manager | USA

Oregon City, OR · Remote

... accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast ...

FireMon

OR · On-site

The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services ...

Veriff

Senior Technical Account Manager

OR · On-site +1

$135K - $175K/yr

We are seeking an experienced and dynamic Senior Technical Account Manager to join our AMER Account ... Fam * iliarity with tactics to manage and grow accounts * Experience within the IDV industry ...

NICE

OR · On-site

Customer Success Manager (CSM) / Senior Technical Account Manager So, what's the role all about? The Customer Success Manager (CSM) / Senior Technical Account Manager serves as the primary strategic ...

IMCD Group

Technical Account Manager, Inside Sales Work Location: Remote in the Cleveland and Philadelphia ... those accounts. This individual is accountable for executing sales functions in line with our ...

NICE

OR

First point of escalation for designated accounts for support process issues not resolved by the standard process * Facilitate problem resolution across NICE internal teams, driving actions ...

Azul

OR

About the Role The Technical Account Manager (TAM) is a deeply technical post-sales role focused on ... You will be trusted by Azul's most important accounts to ensure that their mission-critical Java ...

Cye

OR · On-site

We are looking for a Technical Account Manager to serve as a trusted advisor to enterprise customers. This role sits at the intersection of cyber risk advisory, customer engagement, and operational ...

Ping Identity

OR

$155K - $180K/yr

As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted ... Manage complex, high-spend global accounts, consulting on multi-product strategies and guiding ...

Ping Identity

OR

$120K - $140K/yr

As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with their Ping solutions. As part of the company's Global ...

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Technical Accounts Manager information

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What are popular job titles related to Technical Accounts Manager jobs in Oregon? For Technical Accounts Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Technical Accounts Manager jobs in Oregon look for? The top searched job categories for Technical Accounts Manager jobs in Oregon are:
What cities in Oregon are hiring for Technical Accounts Manager jobs? Cities in Oregon with the most Technical Accounts Manager job openings:
Technical Accounts Manager jobs near you

Technical Account Manager

varonis

Portland, OR • On-site

Full-time

Re-posted 14 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

177th of 242 rated software companies

Job description

Description
Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.

Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.

We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
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Please review our Notice of E-Verify Participation and our Right to Work Statements.

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